English 
Français 
Español 
Italiano 
L
Rating: 4 out of 5
The cookies have arrived expired
Translated reviews
Customer reviews of Pop’s America
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews
Summary of reviews
Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
Reviews 2 and 4 stars
Reset filtersL
Rating: 4 out of 5
Hello, good products but the number was not correct. Ordered 30 Butterfinger but received only 29. Already sent an email to report it but no response from them.
Translated reviews
M
Rating: 4 out of 5
The products are correct, but the carrier needs to be reviewed.
Translated reviews
K
Rating: 4 out of 5
Easy to navigate website, had a chance to order exactly what I wanted and missed from the US - Snyder's Pretzels with Jalapeño and Buffalo spices! Yummy! The only downside was Mondial Relay shipping, once it the parcel got into Barcelona it got stuck somewhere for over 3 weeks! It eventually arrived to me in Menorca over a month later. Other than that the product is good and I recommend this site.
Translated reviews
F
Rating: 4 out of 5
Perfect package, delivered on time
Translated reviews
J
Rating: 4 out of 5
I ordered mini packs of cereal, the problem is they go until September 2026.
Translated reviews
N
Rating: 4 out of 5
Delivered very quickly the ordered products, too bad to be limited by expirations!
Translated reviews
N
Rating: 2 out of 5
I received an expired article.
Translated reviews
A
Rating: 4 out of 5
Excellent but it's a shame that the shipping costs are so high
Translated reviews
R
Rating: 4 out of 5
Great discovery arrived very quickly accommodating and available team just one mistake on a product I'm waiting for the team's response. I recommend 100% to rediscover the taste of the users
Translated reviews
P
Rating: 4 out of 5
Different and original aperitif
Translated reviews
J
Rating: 4 out of 5
Some of the items arrived damaged. Otherwise, no worries.
Translated reviews
P
Rating: 4 out of 5
Very unfortunate that it is so often out of stock on jell'o pudding free products
Translated reviews
M
Rating: 2 out of 5
Nothing clearly indicated that these were 125 g pots and not 250 like those usually bought elsewhere; you had to read the composition to see it; for the price, it was super expensive.
Translated reviews
M
Rating: 4 out of 5
always very good, I have always had good products, I really love this site. The only problem is the communication with customer service. I had an error in my order, I had ordered pink Lemonade chewing gums and I received plain Bubblegum chewing gums. I called several times, left messages and sent emails, but I never got a response.
Translated reviews
S
Rating: 4 out of 5
Package in good condition, although I hoped to receive it before the arrival of the New Year.
Translated reviews
W
Rating: 2 out of 5
Immediately after placing my order I asked them to change the location for the delivery, they never responded back or supported my request
Translated reviews
P
Rating: 2 out of 5
The candies had not been stored properly; they were dry and crumbly, unfortunately
Translated reviews
Y
Rating: 4 out of 5
Package well wrapped in bubble wrap, corresponds perfectly to what I ordered thank you very much.
Translated reviews
E
Rating: 4 out of 5
Serious seller. Package received on time and great packaging for the products.
Translated reviews
S
Rating: 4 out of 5
Super. Great variety. Packed with care. All accounted for. Only downside, jelly beans were mixed together regardless of their flavour, leading to exclusion of friend with allergies...
Translated reviews
P
Rating: 4 out of 5
OK
Translated reviews
M
Rating: 4 out of 5
One of my favorite sites to find US products!
Translated reviews
G
Rating: 2 out of 5
3 cans out of 4 damaged a bit disappointed me who collects Monster energy since the first time I ordered none were damaged
Translated reviews
Response from Pop’s America
Hello Guillaume,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is important to us and we strive to ensure the quality of our products. Please feel free to contact us to discuss your experience, we would be happy to find a solution with you.
Best regards,
The Pop's America team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is important to us and we strive to ensure the quality of our products. Please feel free to contact us to discuss your experience, we would be happy to find a solution with you.
Best regards,
The Pop's America team
M
Rating: 4 out of 5
Everything was perfect, but there was a small dead insect in the box...
Translated reviews
T
Rating: 4 out of 5
very good product and the products are beautiful and well delivered it is a good site
Translated reviews
F
Rating: 4 out of 5
Good products but shipping costs too high in relay.
Translated reviews
Response from Pop’s America
Hello,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
Thank you for your feedback.
The shipping costs are high in relay point when you order heavy items.
In your case 20 cans, that's more than 10Kg. Yes, 10€ for shipping may seem high, but your package wasn't 500g, the carrier charges by weight.
Do the test at the post office, and you'll see the price you pay for 1Kg and for 10Kg, it will triple or quadruple.
But in your case, it was free because you used a promotional code that reduced your bill by more than 10€,
E
Rating: 4 out of 5
Good evening, just a small comment on the purchase of my box, I thought the items were in a cardboard box.
Translated reviews
C
Rating: 4 out of 5
Order received in perfect condition which is rare I was able to buy 19types of premium drinks and very few in this condition only regret, there are not enough kind of premium in this shop
Translated reviews
M
Rating: 2 out of 5
👎🏻
Translated reviews
Response from Pop’s America
Hello,
Thank you for your feedback.
We have support available if you have encountered a problem with your order.
Your order seems to have been delivered within 48 hours, no claims pending.
Thank you for your feedback.
We have support available if you have encountered a problem with your order.
Your order seems to have been delivered within 48 hours, no claims pending.
B
Rating: 4 out of 5
corresponds to my order (although the photo is slightly misleading the boxes are really small in real compared to the photo on the site in short there is choice and fast delivery I thank you and I highly recommend
Translated reviews
Response from Pop’s America
Hello,
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
Thank you for your feedback.
The box shows the number of candies on the picture, the weight of 42g is also indicated.
We put the photo of the product coming from the brand, we try to put all the information so that you are not surprised on this type of article.
B
Rating: 4 out of 5
Very good just one can that exploded even with its packaging it's a shame
Translated reviews
B
Rating: 4 out of 5
thank you, very happy with my order.
Translated reviews
M
Rating: 4 out of 5
Always perfect service and fast delivery. The only downside is that many products are out of stock.
Translated reviews
P
Rating: 4 out of 5
Wide choice of original products, reasonable prices. The only downside is that the American licorice is tasteless. For the rest, nothing to say
Translated reviews
C
Rating: 4 out of 5
I love ordering your Halloween candies, they are not available in France. Thank you for doing the same for Christmas candies and chocolate.
Translated reviews
T
Rating: 4 out of 5
First order, absolutely not disappointed, I ordered 2 cans of redbull, received relatively quickly and very protected so the cans are nickel. Unfortunately a little expensive, but that's understandable.
Translated reviews
T
Rating: 4 out of 5
Lots of choice, it's great, and fast delivery!
Translated reviews
S
Rating: 4 out of 5
Hello, I received my order, the only problem was that the tin arrived damaged because the other products were well wrapped in plastic film with bubble except for this one (but it's a detail). The main thing was the other items.
Translated reviews
M
Rating: 2 out of 5
You can see things in the presentation image that weren't in the package last time.
Translated reviews
Response from Pop’s America
Hello,
It's clearly indicated on the Box's product sheet that the photo is contractual but that you'll get all the major US brands.
The card indicates 25 products, you got 27 or 28, and the total of the products sent is much higher than the price of the products shown on the photo.
We can't change the photos every week, as this is a discovery box with a range of products from the US, Asia etc...
Sorry you didn't take the time to read the product description.
It's clearly indicated on the Box's product sheet that the photo is contractual but that you'll get all the major US brands.
The card indicates 25 products, you got 27 or 28, and the total of the products sent is much higher than the price of the products shown on the photo.
We can't change the photos every week, as this is a discovery box with a range of products from the US, Asia etc...
Sorry you didn't take the time to read the product description.