Reviews Pop’s America

9.6/10
★★★★★
based on 2503 reviews published

Latest customer reviews

5 /5
★★★★★

Delicious products and very fast delivery!

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Camille G.
purchased on 13/06/2022
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5 /5
★★★★★

Perfect fast delivery and perfect packaging

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Isabelle L.
purchased on 14/06/2022
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4 /5
★★★★☆

Excellent selection of American products! Ideal for the homesick! Keep up the good work!

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Mickael B.
purchased on 13/06/2022
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5 /5
★★★★★

Easy site navigation. Super fast delivery (so cool!) and the order was exactly what I wanted.

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Francine M.
purchased on 08/06/2022
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5 /5
★★★★★

Super

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Jean-marc R.
purchased on 07/06/2022
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5 /5
★★★★★

Very good foreign products, nice promotions, very fast and careful shipping. I didn't know this site before, but it was a pleasant surprise!

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Nicolas O.
purchased on 05/06/2022
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Answer from Pop’s America
Hello Nicolas, We're delighted to hear your very kind and positive feedback. Thank you very much 🙂 See you soon, The Pop's America team
5 /5
★★★★★

1st order and serious site. Impeccable in every way, which makes this order doubly pleasing!

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Chrystel B.
purchased on 13/06/2022
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Answer from Pop’s America
Hello Chrystel, We're delighted to hear about your experience. Thank you for your confidence 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Fast, well packaged and a small candy as a gift.

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Lepiratespagnol L.
purchased on 12/06/2022
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Answer from Pop’s America
Hello Lepiratespagnol, Thank you for this very positive feedback 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Arrived at destination very quickly. The packaging was done with care. The little extra gift was an unexpected and pleasant bonus. I will repeat the experience

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Christophe D.
purchased on 03/06/2022
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Answer from Pop’s America
Hello Christophe, We're delighted to hear your very kind feedback. Thank you very much 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Impeccable, efficient service

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Emilie V.
purchased on 06/06/2022
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Answer from Pop’s America
Hello Emilie, Thank you for sharing your experience 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Great products + express delivery, well packaged

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Quentin M.
purchased on 09/06/2022
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Answer from Pop’s America
Hello Quentin, We're delighted to hear your feedback. Thank you for your confidence 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Super fast delivery received in 2 days, super well packaged and true to the description on the site! I was hesitant but you can go with your eyes closed!

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Karen D.
purchased on 10/06/2022
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Answer from Pop’s America
Hello, We're delighted to hear about your experience with Popsamerica.com. Thank you for your trust 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Pretty clear website. Fast delivery, the cans were packed with great care to avoid any trace of shock/scratches during delivery. Would recommend

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Hugo P.
purchased on 20/05/2022
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Answer from Pop’s America
Hello Hugo, We're delighted to hear you've shared your thoughts with us. Thank you very much for your trust 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Perfect

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Tiffany P.
purchased on 05/06/2022
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Answer from Pop’s America
Hi Tiffany, We're delighted to receive your very positive feedback. Thank you very much 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Great product,fast shipping,fast delivery,everything ok

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Aynur S.
purchased on 06/06/2022
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Answer from Pop’s America
Hello Aynur, Thank you for taking the time to write your shared experience on Popsamerica.com 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Super-fast parcel departure and delivery, high-quality packaging, the order was complete with a gift, the prices are interesting, especially for products with an expired use-by date. The site is super easy to use. Perfect!

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Choron J.
purchased on 05/06/2022
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Answer from Pop’s America
Hello Choron, We're delighted to hear about your experience, which is very kind. Thank you very much for your trust 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Good site and orders arrive quickly

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Adrien B.
purchased on 09/06/2022
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5 /5
★★★★★

The order went very well, delivery was fast and compliant.

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Clément L.
purchased on 31/05/2022
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Answer from Pop’s America
Hello Clement, We're delighted to hear your very positive feedback. Thank you very much 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Products well packaged Fast and careful delivery Correct price I would recommend

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Adrien R.
purchased on 02/06/2022
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4 /5
★★★★☆

Super good

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Chloé T.
purchased on 27/05/2022
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5 /5
★★★★★

Good site but delivery not fast

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Sandrine S.
purchased on 03/06/2022
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Answer from Pop’s America
Hello, Thank you for your feedback. A little clarification on your delivery, you ordered on Friday 03 June at 22H46 with a standard delivery 2 to 3 days. Your parcel did not leave until Tuesday 07 June as no carrier was operating on Whit Monday. Once it had left on 07 June, it was delivered as indicated on 09 June, i.e. 48 hours later. You had the choice of using the cheaper Chronopost Relais service, with the order leaving on Saturday morning and being delivered on Tuesday morning. As explained on the transport page, GLS does not collect and deliver on Saturdays, and you had to take into account that Monday was a public holiday. 95% of our orders are delivered within 24h with Chronopost Relais or home delivery and 48 to 72h with GLS. Thank you for your confidence in us.
5 /5
★★★★★

Perfect

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Fadila B.
purchased on 07/06/2022
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Answer from Pop’s America
Hello Fadila, We're delighted to hear your feedback. Thank you for your confidence 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Very good product and affordable always fast enough mwa I'm a fan 🥰🥰

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Jessica A.
purchased on 01/06/2022
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Answer from Pop’s America
Hello Jessica, We're delighted to hear about your shared experience. Thank you for your trust and loyalty 🙂 See you soon, The Pop's America team
3 /5
★★★☆☆

1st order of Monster Energy drinks, I'm satisfied with the delivery times but I'll give it another chance for my next order concerning the care taken with the packaging of the cans to avoid shocks 😉

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Gilles N.
purchased on 06/06/2022
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Answer from Pop’s America
Thank you for your order. As explained by email, one of the 2 Monsters purchased was indicated as having suffered shocks before shipment, hence the 25% discount and the message in red advising against purchase for the collection. As for the second, the Kahotic, they arrived damaged, despite being wrapped in bubble wrap, dunnage and double-wall cardboard. It's hard to do more, especially when you invest in high-quality bubble wrap. We take care to protect each can during shipment, but we have no control over shocks during transport. On the conveyors in the carriers' sorting centers, the packages fall several meters when they change direction (6 meters high on average), sometimes finding themselves under packages weighing 30 kg, and even with all this protection, it's difficult to protect the products any better. We do our utmost to prevent this from happening, and 98% of our orders arrive without a hitch, but there is always a risk. Thank you for your attention.
5 /5
★★★★★

A sensational boutique. Products that arrive often, prices that are more than interesting. And above all, top-quality service and superb customer care.

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Jean B.
purchased on 05/06/2022
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Answer from Pop’s America
Hello Jean, We're delighted to hear your very kind feedback. Thank you for your trust and loyalty 🙂 See you soon, The Pop's America team
3 /5
★★★☆☆

I would have liked to have more choice on the site because there are products that I did not find. The customer service is great though, responds quickly and takes good care of customers.

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Melanie A.
purchased on 18/05/2022
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Answer from Pop’s America
Good evening, Thank you for your feedback. We offer more than 1,200 references, which is quite substantial. You have sent us several requests to obtain products for you, each time we told you that some products were already on the site and that the others were not possible, as on other competing sites. We had started to select products for you, but in view of the comments left, it doesn't encourage you to go any further. You've rated almost all our products at 1, so what's the point? Is it necessary to give bad marks to every product? We've worked heaven and earth to get your parcel delivered to Guadeloupe, and we find your feedback and ratings very harsh... And you wanted a partnership to send you merchandise free of charge? I think we'll pass... Thank you for your order, but we weren't expecting such a response...
5 /5
★★★★★

Very fast delivery!! Very well packed!! Enormous choice !!

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Anthony K.
purchased on 31/05/2022
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Answer from Pop’s America
Hello Anthony, Thank you for taking the time to write your feedback on Popsamerica.com 🙂 See you soon, The Pop's America team
5 /5
★★★★★

My package arrived very quickly. I contacted Pop's America for something else. They are very nice, attentive, I highly recommend this site! Cristina

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Cristina M.
purchased on 30/05/2022
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Answer from Pop’s America
Hi Cristina, We're delighted to hear about your shared experience. Thank you for your trust 🙂 See you soon, The Pop's America team
5 /5
★★★★★

The best Site for mwa the most affordable and very very good delicacy I highly recommend it

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Jessica A.
purchased on 23/05/2022
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Answer from Pop’s America
Hello Jessica, We're delighted to hear your very kind feedback. Thank you very much for your loyalty 🙂 See you soon, The Pop's America team
4 /5
★★★★☆

The site is fairly comprehensive and easy to find. However, some products are missing (such as Hershey's varieties, for example).

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Marine F.
purchased on 24/05/2022
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Answer from Pop’s America
Thank you for your feedback. Don't hesitate to let us know about any products you'd like to see on the site. We currently carry 34 Hershey's brand products. With summer approaching, we're limiting stocks of chocolate-based products with the heat, but it will be a pleasure to expand our range according to your feedback. We look forward to hearing from you.
5 /5
★★★★★

Want to discover US treats? You've come to the right place. Perfect. Top-notch service, attentive, friendly and efficient. Super-fast shipping, to boot! Thank you Pop's America!

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Julie D.
purchased on 25/05/2022
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Answer from Pop’s America
Hello, Thank you very much for your feedback and thank you again for this beautiful order. See you soon.
5 /5
★★★★★

Fast delivery!

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Darienne B.
purchased on 24/05/2022
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Answer from Pop’s America
Hello Darienne, Thank you for this very positive feedback 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Fast and careful delivery, very well packaged, a small gift that is much appreciated. For me, the best online store for American products. Totally won over !!!!

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Elodie C.
purchased on 23/05/2022
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Answer from Pop’s America
Hi Elodie, We're delighted to hear your very kind feedback. Thank you very much 🙂 See you soon, The Pop's America team
3 /5
★★★☆☆

I had requested a relay delivery downstairs. I ended up having to pick it up 20 minutes away... when my usual retailer was available.

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Christele M.
purchased on 23/05/2022
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Answer from Pop’s America
Good evening, Thank you for your feedback, however we haven't received any email from you concerning this problem. Don't hesitate to let us know when the problem arises. On our side, we have access to the Chronopost interface and I can confirm the refusal of the parcel by your initial relay: SN TECHNOLOGY We have a gps scan of the deliveryman in front of the relay and a refusal stamp from the latter for having too many parcels. As we explain on our website, online sales have been on the rise for several months now, and relays are overloaded and refusing more and more parcels without blocking delivery in their relays with Chronopost. All they have to do is click on a button to cut off their availability on the relay card. So the driver dropped off the parcel as close as possible to the first relay, a 10-minute walk away (yes, we know the area well - we lived in the 15th arrondissement for 10 years). We are sincerely sorry for this inconvenience, and please don't hesitate to let us know, because in the end, every time a rating is 3 or 4, it comes from the carrier. As a result, we judge the carrier and, in this case, the sites that have nothing to do with us, instead of the shipping time and the quality of the service (excluding shipping). We processed your order in less than 24 hours. Thank you again for your confidence.
5 /5
★★★★★

Very successful first order

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Ingridnewt I.
purchased on 24/05/2022
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Answer from Pop’s America
Hello Ingrid, Thank you for taking the time to write your very positive feedback on Popsamerica.com 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Top and fast delivery

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Valerie C.
purchased on 22/05/2022
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Answer from Pop’s America
Hi Valerie, Thank you for taking the time to write your feedback on Popsamerica.com 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Super Boutique, Recu in excellent condition in quality packaging. Nice products and regular new products... GENIAL 🙂

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Fabrice B.
purchased on 16/05/2022
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Answer from Pop’s America
Hello Fabrice, We're delighted to hear about your shared experience. Thank you for your trust and loyalty 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Fast, well-packaged delivery + a small gift

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Romain B.
purchased on 18/05/2022
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Answer from Pop’s America
Hello Romain, Thank you for taking the time to write about your experience on Popsamerica.com 🙂 See you soon, The Pop's America team
5 /5
★★★★★

A wide choice of products on the site. Fast, careful shipping. Customer service that listens. I am completely delighted, I recommend 100%!!!

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Céline L.
purchased on 22/05/2022
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Answer from Pop’s America
Hi Céline, We're delighted to hear about your shared experience. Thank you very much 🙂 See you soon, The Pop's America team
5 /5
★★★★★

Package delivered quickly and very well protected, no problem with what I had ordered.

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Kevin B.
purchased on 19/05/2022
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Answer from Pop’s America
Hello Kevin, Thank you for taking the time to write your feedback on Popsamerica.com 🙂 See you soon, The Pop's America team


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