/10
★★★★★
based on 2276 reviews published
★★★★★
based on 2276 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
One of the four products ordered was faulty (slight leak from bottle). Outer package intact. After-sales service says it's my fault. First and last order.
Michael K.
purchased on 20/10/2022
Translated review
Answer from Pop’s America
Hello,
We processed your complaint within 24 hours. A glass bottle was slightly emptied according to your photos and account without being uncapped.
We have reimbursed the bottle in the form of a credit note as indicated in our terms and conditions, despite the fact that you made no reservations when you received the package. The bottle had leaked but there was no trace of liquid in the package.
As mentioned, in the event of damage to the parcel, we do not return the product but reimburse it in the form of a credit note for amounts of less than 10€.
At no time did we indicate that the problem came from you, but that we had never encountered this problem, i.e. a glass bottle that empties without being opened and broken, nothing more.
We apologize for this incident.
Thank you very much.
We processed your complaint within 24 hours. A glass bottle was slightly emptied according to your photos and account without being uncapped.
We have reimbursed the bottle in the form of a credit note as indicated in our terms and conditions, despite the fact that you made no reservations when you received the package. The bottle had leaked but there was no trace of liquid in the package.
As mentioned, in the event of damage to the parcel, we do not return the product but reimburse it in the form of a credit note for amounts of less than 10€.
At no time did we indicate that the problem came from you, but that we had never encountered this problem, i.e. a glass bottle that empties without being opened and broken, nothing more.
We apologize for this incident.
Thank you very much.
5
/5
★★★★★
Fast and careful shipping. Great selection of good quality Products....I recommend ✨
Vanessa L.
purchased on 23/10/2022
Translated review
5
/5
★★★★★
A wide choice of products available and the delivery was neat and fast. I'm very pleased.
Ji Youn H.
purchased on 19/10/2022
Translated review
5
/5
★★★★★
Well-packaged and protected package arrived very quickly. I recommend it!
Thomas S.
purchased on 20/10/2022
Translated review
5
/5
★★★★★
PERFECT!
Xavier M.
purchased on 20/10/2022
Translated review
5
/5
★★★★★
Super I intend to recommend again but there are too many spicy products lol
Myriam H.
purchased on 19/10/2022
Translated review
5
/5
★★★★★
I received my order quickly and well packaged.
Elodie D.
purchased on 18/10/2022
Translated review
5
/5
★★★★★
Excellent product, very fast delivery, very friendly telephone exchange and very well packaged parcel. PERFECT
Jean-claude R.
purchased on 14/10/2022
Translated review
4
/5
★★★★☆
Very good site I received my order immediately I recommend
Stéphane S.
purchased on 17/10/2022
Translated review
5
/5
★★★★★
Fast and careful shipping! Serious site I recommend 👍
Céline A.
purchased on 18/10/2022
Translated review
4
/5
★★★★☆
Very fast shipment, but the cardboard was very stamped and the calendar is very distorted. Alas, no time to send it back, it's a gift.
Celine B.
purchased on 14/10/2022
Translated review
5
/5
★★★★★
Pop's America are very serious and fast in less than 24H I had received my order they are top and really very professional I highly recommend
Alexandre M.
purchased on 19/10/2022
Translated review
5
/5
★★★★★
Fast and efficient.
Pilou B.
purchased on 17/10/2022
Translated review
5
/5
★★★★★
Thank you
Red S.
purchased on 19/10/2022
Translated review
2
/5
★★☆☆☆
2 of the 4 jars I ordered were no longer edible and tasted rancid. Very disappointed for this first order. I'm not sure I'll order again, especially considering the prices ...
Marjorie M.
purchased on 15/10/2022
Translated review
Answer from Pop’s America
Good evening,
We are very surprised by your message.
We've sold a lot of spreads, especially the newly produced Bounty, and we've never had a single problem.
They are all stored and displayed in the same way and are part of the same batches.
It's hard to understand how 2 out of 4 jars could taste different.
We tested the 2 today that come from the same production batches and we can't see any problem. What's more, the products are sealed with a film that prevents them from taking in air even if a lid is opened.
Please email [email protected] to discuss this problem.
We are very surprised by your message.
We've sold a lot of spreads, especially the newly produced Bounty, and we've never had a single problem.
They are all stored and displayed in the same way and are part of the same batches.
It's hard to understand how 2 out of 4 jars could taste different.
We tested the 2 today that come from the same production batches and we can't see any problem. What's more, the products are sealed with a film that prevents them from taking in air even if a lid is opened.
Please email [email protected] to discuss this problem.
5
/5
★★★★★
Very good site, order as I expected. Recommends
Pauline H.
purchased on 16/10/2022
Translated review
2
/5
★★☆☆☆
Read the end of the descriptions carefully, because the cans arrive dented!
Claire V.
purchased on 13/10/2022
Translated review
Answer from Pop’s America
Hello,
Sorry to come back to your opinion, but it's not written at the end of the descriptions but in the short description visible on mobile or pc from the start.
If you haven't read the description, we have nothing to do with it. It's indicated in black and white in italics, so that you'll be aware of it as soon as you consult the file. It's specified on each file concerned.
And once again, we'd like to stress that we don't sell collectors' items, but food for consumption.
In fact, you'll find that all the sites offering cans, like us, have reported problems with shocked cans, which is only to be expected since they travel the world by plane, boat or truck, and then leave again and again by parcel post, suffering multiple shocks.
By the way, we replied by email (to your aggressive email) with all the explanations you didn't take the time to give us.
We've also offered to call you, but no reply yet.
We could have tried to find a solution to your problem by talking to you...
Please note that you can return the parcel if it does not suit you within 14 days.
Sorry to come back to your opinion, but it's not written at the end of the descriptions but in the short description visible on mobile or pc from the start.
If you haven't read the description, we have nothing to do with it. It's indicated in black and white in italics, so that you'll be aware of it as soon as you consult the file. It's specified on each file concerned.
And once again, we'd like to stress that we don't sell collectors' items, but food for consumption.
In fact, you'll find that all the sites offering cans, like us, have reported problems with shocked cans, which is only to be expected since they travel the world by plane, boat or truck, and then leave again and again by parcel post, suffering multiple shocks.
By the way, we replied by email (to your aggressive email) with all the explanations you didn't take the time to give us.
We've also offered to call you, but no reply yet.
We could have tried to find a solution to your problem by talking to you...
Please note that you can return the parcel if it does not suit you within 14 days.
5
/5
★★★★★
Delivery as fast as ever, on time. Varied choice of products. I am satisfied and I recommend this site.
Francine M.
purchased on 15/10/2022
Translated review
5
/5
★★★★★
Super
Anais B.
purchased on 16/10/2022
Translated review
5
/5
★★★★★
The products are very well packaged, especially the drinks. High shipping costs to French overseas departments and territories, but maybe they have to. There were small gifts included with the order (candy, lollipop).
Fabien F.
purchased on 10/09/2022
Translated review
Answer from Pop’s America
Thank you for your feedback. Concerning the charges for Dom-Tom, they have been multiplied by 2 for several months: Diesel surcharge, and volumetric weight now and no longer the actual weight. We apply the no-gain rate.
This is a service we offer for the French overseas departments and territories, where few sites (in all fields) continue to do so.
This is a service we offer for the French overseas departments and territories, where few sites (in all fields) continue to do so.
5
/5
★★★★★
Fast and careful delivery. I recommend it.
Myriam B.
purchased on 16/10/2022
Translated review
5
/5
★★★★★
Nothing to complain about, everything went smoothly. Complete order arrived on time with small gift samples to discover other products. I'll definitely be back!
Delphine S.
purchased on 16/10/2022
Translated review
5
/5
★★★★★
Very fast shipping, and very well protected. The price is more than fair, and I even got a little bonus! I'll be recommending this site!
Amandine R.
purchased on 09/10/2022
Translated review
5
/5
★★★★★
Excellent
Jerome G.
purchased on 13/10/2022
Translated review
5
/5
★★★★★
Very good and reliable site with excellent and fast follow-up
Zinedine B.
purchased on 11/10/2022
Translated review
5
/5
★★★★★
First order and very happy with it Very fast delivery and all the products are very well protected.
Capucine R.
purchased on 09/10/2022
Translated review
5
/5
★★★★★
Product a little damaged but smooth, not at all dissatisfied with this purchase
Karima M.
purchased on 10/10/2022
Translated review
5
/5
★★★★★
Great and fast
Laetitia B.
purchased on 12/10/2022
Translated review
5
/5
★★★★★
Ras perfect, fast, compliant, well packaged, well delivered, I recommend the Site
Nelly H.
purchased on 12/10/2022
Translated review
5
/5
★★★★★
Remarkably fast 👍
Dariane P.
purchased on 13/10/2022
Translated review