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T
Rating: 1 out of 5
I did not receive the entirety of the Order. I sent 3 emails, no response...
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Customer reviews of Powertec
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 284 published reviews
Summary of reviews
Powertec consistently delivers semi-professional equipment that customers find to be of excellent quality, with many noting the solid materials and precise adjustments that enhance their workout experience. The speed of delivery is another standout feature, with numerous customers reporting their orders arriving within 24 hours, often on time and directly to their doorsteps. The customer service is highlighted for being friendly and responsive, providing assistance and confirming details about orders to ensure satisfaction.
Reviews 1 and 2 stars
Reset filtersT
Rating: 2 out of 5
Problem with the sleeves that leave stains as soon as you touch them
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T
Rating: 1 out of 5
The support/safety arms for the weights rack are far too short. When dropping the barbell it always hits on the vertical anti roll plate at the end of the support arm. They should be at least another 100mm long to avoid this.
G
Rating: 2 out of 5
The order was well received. However, I was unpleasantly surprised to receive a promotion on the same equipment 15 days after my purchase. I complained to Powertec, who never bothered to reply.
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K
Rating: 2 out of 5
I've written to you several times and sent you damage reports with photos. Unfortunately, I have had no reaction from you. I would like to ask you again to take care of the problem. I need you to repair the damage or give me a percentage discount. Unfortunately, no one is responding to my request.
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T
Rating: 2 out of 5
Some of the coli never arrived, customer service didn't want to know anything because I didn't open the coli within 48 hours (I was on vacation).
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Response from Powertec
Hello Tristan,
My colleague Valérie was waiting to hear back from you following a request for further information.
As we did not receive a reply from you, we assumed that you had found the missing product.
Please get back to my colleague by replying to her initial e-mail so that we can find a solution to your problem.
Best regards,
Loïc
My colleague Valérie was waiting to hear back from you following a request for further information.
As we did not receive a reply from you, we assumed that you had found the missing product.
Please get back to my colleague by replying to her initial e-mail so that we can find a solution to your problem.
Best regards,
Loïc