Customer reviews of Precision Ski

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews

Summary of reviews

The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
Small delivery problem, but not the site's fault.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
product delivered to a pickup point other than the one mentioned in the order
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/12/2016
Hello, The note may seem a bit high, but when you select the gift-wrapping option, it's not to receive a product without its gift wrap. Not living at the delivery address where the product was delivered, I discovered on Christmas Day that it wasn't wrapped. I was a bit stuck and offered the pair of gloves without the package. Respecting a customer also means respecting the contract between the two parties. Even though I'm also in the trade, I'm not going to lecture you. I'll be delighted to order from your website again in a few weeks' time to complete my ski equipment. In this respect, I would like to ask you for a commercial gesture by way of compensation. Thank you in advance, Sincerely, Antoine Glenard PS: Apart from that, the gloves are comfortable and solid.
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Response from Precision Ski
Good evening, We have no excuses, even though a computer bug made gift-wrapped orders invisible in our system for several days. We are unforgivable and would like to apologize once again. We have refunded your packaging costs and added a further 15% to your order as a gesture of goodwill. We apologize again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2016
Fast and efficient.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Order placed easily, Answer to a question I asked when ordering quickly, Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2016
very happy with the site and express delivery!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
Order received within 48 hours of ordering... Correct service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Arrived on schedule
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
Parcel well packed fast shipping thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/12/2016
the staff was very helpful, as I ordered the wrong size and they've made sure I got the right one after having made my order. however, I asked that the skis be gift wrapped which they were, but the price tag was left on the packaging. also, the gift message wasn't there at all. so 4 stars, but I do recommend them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2016
I had checked the box "no email", but I still received emails about promotions. To be corrected, when you say no, you mean no.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2016
the site is clear and easy to order, but the items only have a photo, which seems a little inadequate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2016
Quick and reliable order processing and follow-up
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/12/2016
error in the number of pieces sent
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Response from Precision Ski
Hello, what is the problem?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2016
very accessible
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2016
easy access and home delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2016
I didn't know about this site and I was very satisfied with their services.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Fast delivery, products well packaged and as ordered. Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2016
an invoice from another customer attached to my order???
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2016
Fast, on-time delivery - shame it's not fast otherwise nikel
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2016
How well unwound, fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2016
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2016
Very good site. On the other hand I was not informed of the delivery in store. ....but fortunately the purchase was there on time!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
One problem when I picked up the parcel: it had been opened, damaged and the guarantee strip was no longer intact. Otherwise very good information and availability of Jean-Valerie to telephone, before my order, during this one and after following the concern of state of the colissimo.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2016
Fast, but only at relay points
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
all was perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
A wide range of interesting prices and choices
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2016
Relay point error but all in all, everything went well. Quality product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
Well-stocked, very satisfactory prices and selection
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2016
Friendly, efficient customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/11/2016
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2016
Satisfactory.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2016
fast and very well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2016
For a first order on this site, I am satisfied. Product conforms to the description.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2016
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2016
WELL DONE
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/10/2016
Slow delivery time
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Response from Precision Ski
Hello, Thank you for your feedback. We're sorry for the delay caused by customs, as your parcel was held up at customs. We do our utmost with export orders to ensure that this happens as smoothly as possible, however it remains totally beyond our control when a parcel is held up in customs. Thank you again for your purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/10/2016
I paid extra for delivery to my home. I stayed at home to receive the parcel at the time indicated by the carrier, but he delivered to the store opposite me without leaving a delivery note in my letterbox. This is not serious at all.
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