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A
Rating: 4 out of 5
The delivery of my order was very fast with good packaging.
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Customer reviews of Precision Ski
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews
Summary of reviews
The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
I only put 4 stars because I received my package a little damaged ... otherwise very fast delivery! I recommend this site.
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Response from Precision Ski
Hello Aurore, We're sorry to hear that. During shipping, we take care to pack the products well and to send each order in a strong cardboard box. It is possible that on delivery the package is damaged in the carriers' trucks, we are very sorry. See you soon, The Precision Ski team
A
Rating: 4 out of 5
Reception ok , waiting satisfactory
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Response from Precision Ski
Hello Claire, Thank you for your review, we hope your order met your expectations. See you soon, The Precision Ski team
A
Rating: 4 out of 5
one product returned as too small and quickly refunded
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Response from Precision Ski
Hello Valérie, Thank you for taking the time to leave a review. See you soon, The Precision Ski team
A
Rating: 4 out of 5
Delivery a little slow for express payment
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Response from Precision Ski
Hello Jean-Mary, We are very sorry that you were not completely satisfied with the delivery. Your order left our warehouse on 18/01 and was delivered on 19/01. See you soon, The Precision Ski team
A
Rating: 4 out of 5
Fast, careful shipping
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A
Rating: 4 out of 5
Well done website, fast order processing and delivery. The only downside is the price, which seems a bit high to me. A little effort, and I'm sure Précision Ski would capture many more customers.
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Response from Precision Ski
Hello Daniel, Thank you for your feedback. We strive to offer technical and quality products for mountain sports. It is always important for us to read customer feedback in order to meet the expectations and needs of each customer. We hope your ski helmet will meet your expectations. See you soon, The Precision Ski team
A
Rating: 4 out of 5
Technical terms are used in the product description (ski jackets) that are not necessarily easy to master if you're not a pro. A simpler explanation of the description, with a 5-point rating scale for example, would be welcome for: strength, waterproofing, waterproofing, warmth, etc. etc.
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Response from Precision Ski
Hello Patrick, Thank you for your feedback. Indeed, there are many technical terms for ski clothing. Indeed, some customers will look for these specific terms when choosing their skiwear. We try to provide as much information as possible on each product to make the choice easier. We invite you to read our guide on "how to choose your skiwear" where each technical term is explained: https://www.precisionski.fr/fr/content/38-bien-choisir-sa-tenue-de-ski See you soon, The Precision Ski team
A
Rating: 4 out of 5
As ordered
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A
Rating: 4 out of 5
Clear website, fast shipping. Corresponds to the selected product
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A
Rating: 4 out of 5
Very good site, easy to use, fast shipping. I'm testing the product return service on this order, to see if it performs as well as the rest!
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A
Rating: 4 out of 5
Correct site
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A
Rating: 4 out of 5
Good size, nice pants
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A
Rating: 2 out of 5
The size received was not the size ordered
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Response from Precision Ski
Hello Jean-François, Thank you for your feedback. We are sorry that your order did not bring you complete satisfaction. As indicated in your email, you did order a size S. Our customer service department has sent you the return procedure for a refund. Sincerely, The Precision Ski Team
A
Rating: 4 out of 5
Wide choice, intuitive navigation. Very fast delivery, very well packaged. No complaints.
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Very good
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
Fast delivery much appreciated
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
Item conforms to specifications and is delivered promptly
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
Good for now. Just a few days
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We're glad to hear that everything went well for you. We look forward to seeing you again on Precisionski.com Good day, The Precisionski team
A
Rating: 4 out of 5
the site is good and the photos faithful. delivery is fast in point relay. Error on the advice produced by your seller, but rectification made so perfect
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
efficient
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
good and delivered on the date specified in the order
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
nothing to say
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Response from Precision Ski
Hello, We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
Great article but I don't give the store four stars because the sweater was delivered with a sale label, which I didn't take advantage of. The rest is perfect, well packaged, very fast delivery.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We apologize for the inconvenience and are pleased that we were able to meet your expectations. We hope your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 4 out of 5
No problems with the order. Everything went smoothly.
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Response from Precision Ski
Hello, Thank you very much for sharing your experience with us. We are pleased to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Good day, The Precisonski team
A
Rating: 2 out of 5
Very disappointing because an item was missing and the average after-sales service not a word of apology!!!
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Response from Precision Ski
Hello, Thank you for your review, all feedback is important to us and we're sorry to hear you had such a frustrating experience. Have you contacted us? I don't see any follow-up. We are available every day from Monday to Friday. In the meantime, we wish you happy holidays
A
Rating: 4 out of 5
Fine
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Response from Precision Ski
Hello, Thank you very much for your feedback and see you soon on Précisionski.fr Good day, The Précisionski team
A
Rating: 4 out of 5
Satisfied.
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Response from Precision Ski
Hello, We're delighted to hear that the service we provided met your expectations. We look forward to seeing you again on Precisionski. Good day, The Precisionski team
A
Rating: 4 out of 5
waiting for the snow to try
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V
Rating: 4 out of 5
Very good
Response from Precision Ski
Thank you! Hope to see you soon at precisionski
A
Rating: 4 out of 5
All OK
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Response from Precision Ski
Hello, thank you for sharing your experience and see you soon on Precisionski.co.uk Good day, The Precisionski team
V
Rating: 4 out of 5
Web site Okay. messages indicating status of delivery not very clear. Las part of delivery by DPD not satisfactory, as they could have posted the package through the letterbox, but instead dropped if off at a collection point, Not very convenient
Response from Precision Ski
Hello, Many thanks for your feedback. We are sorry for the inconvenient and we takes notes of your recommandation. Hope to see you soon on Precision Ski. Have a great day, The Precisionski team
V
Rating: 4 out of 5
All the information product and delivery was very clear
and the tracking of my package was very helpful. The box it was delivered it was very large though.
Response from Precision Ski
Hello, Many thanks for your returns. We really appreciate your good feedback. We hope to see you soon on our website. Have a great day, The Precisionski Team
A
Rating: 4 out of 5
Interesting choice of material. I received precise information on an item before ordering. The team is available, I recommend
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Response from Precision Ski
Hello, We are delighted to hear that you liked the Precisionski.co.uk website and that our service met your expectations. Thank you very much for your feedback and recommendation. We look forward to seeing you again on our site. Good day, The Precisionski team
A
Rating: 4 out of 5
Easy to choose the right product, fast delivery, effective email communication. Great stuff!
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Response from Precision Ski
Hello, We're delighted to hear that you liked the site's interface. Thank you very much for sharing your experience and we look forward to seeing you on Precisionski.co.uk. Good day, The Precisionski team
A
Rating: 4 out of 5
Navigation not very user-friendly, but does the job
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Response from Precision Ski
Hello, thank you for sharing your experience. We look forward to seeing you again on Precisionski.com Good day, The Precisionski team
A
Rating: 4 out of 5
Great after-belly service, thanks Florian
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Response from Precision Ski
Hello, It's a pleasure to hear that you liked the Precisionski.fr service. Thank you very much for sharing your experience and for your appreciation of the team. We look forward to seeing you on the site. Good day, The Precisionski team
A
Rating: 4 out of 5
The order was sent quickly, but there was a color error on my backpack. They would have exchanged it but I decided to keep it.
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Response from Precision Ski
Hello, Thank you very much for your feedback. We're very sorry for the inconvenience and hope to see you back at Precisionski.co.uk soon. Good day, The Precisionski team
V
Rating: 4 out of 5
All ok, very good and fast delivery also in Europe good product with good price, very happy
Response from Precision Ski
Hello, Many thanks fr your feedback, we really appreciate it. We are happy that everything went well with your order. Hope to see you soon in Precisionski.co.uk. Have a great day, The Precisionski team