Customer reviews of Precision Ski

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 244 published reviews

Summary of reviews

The online store excels in delivering products that closely match their descriptions, with many customers noting that items received are exactly as expected. Fast delivery is consistently highlighted, with numerous reviews mentioning orders arriving sooner than anticipated, often within 24 to 48 hours, which adds to the overall positive shopping experience. Customers also appreciate the responsive and helpful customer service, which enhances their confidence in the store's reliability.

Reviews 2 and 4 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Ras thanks for the hat
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Response from Precision Ski
Hello, We are delighted to have met your expectations. Thank you very much for your feedback and see you soon on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
I would have liked a little more detail on the products
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We apologize for the inconvenience. We will forward your request to the appropriate department. We look forward to seeing you on Précisionski.fr Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Good site, easy navigation, delivery with tracking Top, fast shipping. Only drawback, not enough precision on the size of the products..S.M.L .
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Response from Precision Ski
Hello, Thank you very much for sharing your experience. We are sorry for the inconvenience. We put French sizes online and I understand that on some brands there may be a question. We'll pass on your request to the relevant department. We look forward to seeing you on Précisionski.fr. Good day, The Précisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Ras.
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Response from Precision Ski
Hello Yves, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
Fast and easy
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Response from Precision Ski
Hello Isabelle, Thank you very much for your feedback :) See you soon, The Precisionski team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/11/2020
Excellent customer service and very fast delivery, need to ad Iceland as a 3 country on their webpage so that prices will come without VAT. Then they will get 5 star rating !!
Response from Precision Ski
Hello Arni, Thank you for your purchase and feedback :) See you soon, Team Precisionski
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
I've just discovered the site, which looks pretty good.
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Response from Precision Ski
Hello David, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
I am satisfied with my order, good price, fast delivery.
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Response from Precision Ski
Hello Alexis, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Bon site...
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Response from Precision Ski
Hello Guillaume, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Good contact and order tracking, easy to reach, good quality clothes.
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Response from Precision Ski
Hello Christopher, Thank you for taking the time to share your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Satisfied with my first order. Site I recommend to new customers.
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Response from Precision Ski
Hello Evelyne, Thank you for choosing Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2020
Fast delivery and product as described
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Response from Precision Ski
Hello Stéphanie, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2020
Fast shipping and on-time delivery.
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Response from Precision Ski
Hello Sylvain, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Good Site The idea of showing available sizes as soon as the pointer scans a shoe model is top-notch! Lacks a bit of technical data on the product and is content to reproduce the marketing of the brand's website - extremely fast delivery (2Jrs) for a very reasonable cost by Mondial Relais - I took advantage of a promotion that I really appreciated, thank you Précision Ski!
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Response from Precision Ski
Hello Olivier, Thank you for taking the time to write your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/08/2020
fine, damage and postage a bit expensive
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Response from Precision Ski
Hi Jean-Paul, We have taken note of your feedback. Thank you :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Very good
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Response from Precision Ski
Hello Xavier, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/08/2020
The packaging was a mess, luckily it was just a kit inside.
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Response from Precision Ski
Hello, We're sorry for the inconvenience. Could you tell me a little more about the packaging to try to understand if the problem comes from our services or the carrier. Thank you in advance for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Clear site, easy navigation, beautiful brand products that I appreciate ... dynamic team ... I recommend this site!
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Response from Precision Ski
Hi Brigitte, We're delighted to hear about your shared experience. Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Very good
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Response from Precision Ski
Hello Guy, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
I was looking for second-hand skis and came across your site. Perhaps you should specify that you are selling new skis (and that's better).
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Response from Precision Ski
Hello Michaël, Thank you for your feedback. We also have a website selling used skis :) https://www.skioccas.com/fr/ See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Only problem: Chronopost put my parcel in another relay point in the next town. Instead of being at my doorstep, I found my parcel 1km500 away, and they seem to think that's normal.
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Response from Precision Ski
Hello Xavier, Thank you for taking the time to share your experience. We apologize for the inconvenience, and will pass on the problem to the carrier. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
Simple, clear and effective
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Response from Precision Ski
Hi Adrien, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2020
Ras.
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Response from Precision Ski
Hello Nicolas, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Product received as expected
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Response from Precision Ski
Hello Jean-François, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Order received on time, shoes are great!
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Response from Precision Ski
Hello Joëlle, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Product conforms... delivery time respected and fast... top
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Response from Precision Ski
Hi Solange, Thank you for sharing your experience :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/05/2020
The Chronopost delivery charge of 8 was for delivery the day after the order was placed and this was not respected...
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Response from Precision Ski
Hello, We appreciate your dissatisfaction. However, we would like to provide you with some additional information. You ordered at 2:27 pm, but orders leave the same day until 2 pm as indicated on the site. We still prepared your order and gave the parcel to the evening pick-up, which does not guarantee delivery within 24 hours. The parcel took 48 hours and was delivered on Saturday. Moreover, in Chronopost's emails, it is clearly indicated that there are some delays due to COVID, but in your case there was nothing abnormal since you placed your order after the deadline indicated on the site. As a result, your rating is very harsh and does not really reflect your experience.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
I wish the Havaianas flip-flop sizes were European, not Brazilian... but otherwise super fast delivery and great prices!
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Response from Precision Ski
Hello Linda, Thank you for taking the time to write your feedback. We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2020
I have nothing against précision ski .it's more about the delivery man who called me by phone because of the confinement and so didn't even ring the intercom then he told me to come down and get it .in short not friendly at all and at first I thought it was me . But no, I saw him 2 more times delivering neighbors. Once, a neighbor had just moved in and he told him that people like you don't change the names on the doorbells, and even today he was shouting because the other neighbor took too long to come down. Looking for the parcel always after a phone call. No doorbell. In short, the site is too bad, and the deliveryman really isn't friendly at all.
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Response from Precision Ski
Hello Sébastien, Thank you for taking the time to write your feedback. We'll pass on the information to the carrier, and apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
I was unlucky because I received a defective item (Briko helmet with a 4 mm diameter hole on the shell) and at this time of year several parcels have been lost to me by certain transport companies. And as I need this item for this summer and I'm not sure if there's any stock ... I'll have to keep this item with a defect. Anyway, even during the COVID period, this company is very serious and educational. They're trying to find me information about the potential danger of this defect. And must come back to me, given the manner and good customer care, I will certainly continue my purchases with them if need be. Nothing to do with other companies that have sent me packages that have since been lost. They are very professional... I recommend them.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
well
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Response from Precision Ski
Hello, thank you for your opinion :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2020
Fast, trouble-free delivery
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Response from Precision Ski
Hello Nicolas, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
Overall satisfactory experience. Order arrived a day late.
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Response from Precision Ski
Hello Moo, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
Easy to find, order and pay for.
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Response from Precision Ski
Hello cédric, Thank you for your feedback on Precisionski.fr :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Very clear site, simple navigation, to be recommended
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Response from Precision Ski
Hello Alexandre, Thank you very much :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2020
Navigation ok
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Response from Precision Ski
Hi Arthur, Thanks for your review :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Order corresponds to my expectations
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Response from Precision Ski
Hello Georges, Thank you for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Fast and efficient. -1 star for the shipping costs which could be offered from a certain sum.
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Response from Precision Ski
Hello Berenger, We've taken note of your feedback. Thank you for choosing Precisionski.com :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
clear description suitable packaging
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Response from Precision Ski
Hi Laurent, Thanks for your feedback :) See you soon, The Precisionski team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2020
The equipment delivered the 1st time (portable waxing table with cover) was damaged; it was replaced quickly and free of charge. The new waxing table received is in perfect condition, but its cover is still cut in some places. The supplier (VOLA) would do well to review the way it packages this type of equipment.
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