★★★★★
based on 9199 reviews published
Latest neutral customer reviews
Order received incomplete and waxing iron broken!
Too many e-mails.
Unfortunately, once I'd placed my order, I found the same item cheaper and with free delivery on another French Sitte... I "played" the game by not ordering on the other site and getting my money back by returning to Precisionski, but I was obviously disappointed financially speaking...
I had requested and paid for home delivery and here I am delivered to a relay point!!!!
When I came to collect my parcel, my name did not appear anywhere on the delivery note, which made it difficult to find it.
Hello: I'm a bit disappointed because I thought I had ordered a gift pack which I didn't receive. On the other hand, I have nothing to say about the site and the delivery of the order. Sincerely TM
Nothing to say to the contrary
Contact télé. sympa mais quand même deux erreurs sur une commande de deux articles
The camping cutlery kit must have been unavailable when I made my selection, and disappeared without comment! The secure payment indicator is not obvious: it was your e-mail that reassured me. Ultra-fast service! Well done!
Clear and simple
Nickel-plated delivery but 1 non-conforming product
Very good helmet but no place to attach the visor sold with ... A bit disappointed
Fast delivery and correct website
Having received the item I ordered, I realized that the photo displayed by your site did not correspond to this item, which is not equipped with snap fasteners.
Ordered size M received size S, fortunately it fits me, but the buckle is a little damaged no time to change because for a wedding
Order received too late to enjoy. Too bad
Order arrived 1 day late
Modification of the delivery address without informing the customer.... at the initiative of the carrier or the shipper the story does not say. In short, it was a real pain to get the parcel back.
Product conforms but item delivered in a parcel post Very poorly indicated on the site
Ok, can do better in terms of quality
Very unhappy, the gloves are not even packed!!!!
I ordered a cap, usually I buy on ebay, I have always received my caps in a rigid packaging (cardboard) and I have never had any problems. in this case I received the cap "loose" in a bag chronopost without any protection ... no surprise the cap is all folded and it is irrattrapable on this kind of caps ... in short very very disappointed!
Big problem with the delivery, which was made to a relay point in a town other than ours, even though we had requested delivery to our home and were present! Not even a notice in the letterbox!
If I had been better informed by customer service on the phone, it would have saved me the chrono post. Too bad
Good site, fast and responsive but could offer transport for the amount of the order...
False description and photo
Impeccable order, delivery problem: place changed by me but despite having warned me within the allotted time, the date could not be changed, so the parcel was found in front of the door signed for by a neighbor without my authorisation; no phone call from the driver; very disappointed with the carrier; prefer to work with Laposte!
Low product filtration potential
My first and last name were cut off on your site. So when I went to pick up my parcel, there was nothing with my name on it. I was surprised because I had received the confirmation email. So I went home empty-handed and checked my e-mail again. Then I realized that there had been a mistake. So I phoned the parcel post and it was Au nom de Lama instead of LAMARRE. So I had to go back. Grrrrrrr But the service was very fast.
Between the time I saw the item and the time I put Moss in my basket, the price had been raised! I was very disappointed. I left the article in the basket without buying it... finally I decided after a discount was granted...Sincerely
Medium
The delivery was poor. I stayed home for 3 days. Finally the skis didn't arrive on the third day. Not a good service!
The chosen parcel relay did not accept the parcel on the day of delivery, so I didn't get my item on time. I don't know if this service can be improved so that customers don't pay the consequences. Otherwise, nothing to say, everything is ok with this site.
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Shipment was fast, well packaged, but the description of the item is fanciful: - Cup capacity advertised: 0.30 L, in reality it's 25cl - Dimensions advertised: 14 x 8.5 x 8.5 cm, in reality it's Ht15cm x diam 10cm at the top and 9cm at the bottom - This is very important when you're looking for items that fit together to save space in your bag! Fortunately, there are other sites where you can find the real dimensions of the product, but they don't look serious!
Very good site
Not the lack of rigor does not master online sales
Correcte
Good products. Alas, a rather deplorable delivery service, but in line with Chronopost. I chose a relay point in Lyon 4º: a Bureau de Tabac that was always open. But as luck would have it, the deliveryman found it closed .... so I had to go and collect the parcel from the Chronopost offices 20 km away, and these gentlemen were overzealous: my father, who came to collect the parcel for me, had to go there twice: I needed a copy of my passport and a certificate stating that I was authorizing my father, who has the same name as me, to collect the parcel! Chronopost has a habit of not delivering certain parcels to make its rounds more profitable... I advise Précision Ski to change service provider... because I remind you that when you buy on an Internet site, it's in theory to avoid having to move .....
Explanations on the return of merchandise not clear or simple