/10
★★★★★
based on 945 reviews published
★★★★★
based on 945 reviews published
Latest customer reviews
5
/5
★★★★★
Very happy with my order, Very fast, very good products. Thank you for the little extra.
Regine G.
purchased on 06/08/2025
Translated review
Answer from Prêt à Garnir
Hello Régine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Perfect thank you
Mélanie P.
purchased on 08/08/2025
Translated review
Answer from Prêt à Garnir
Hello Mélanie,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Everything was perfect: quality, delivery, packaging... the guests appreciated it and I was inspired by the pretagarnir recipes.
Valérie B.
purchased on 06/08/2025
Translated review
Answer from Prêt à Garnir
Hello Valérie,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
I ordered several items several times satisfied with the products
Sandrine A.
purchased on 06/08/2025
Translated review
Answer from Prêt à Garnir
Hello Sandrine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
2
/5
★★☆☆☆
Several products broken or crushed
Cauchy M.
purchased on 05/08/2025
Translated review
Answer from Prêt à Garnir
Hello Marie Laure,
Thank you for your positive feedback, we are delighted that you like our products!
However, we are sorry to learn that some items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can address this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the Prêt à Garnir team
Thank you for your positive feedback, we are delighted that you like our products!
However, we are sorry to learn that some items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can address this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the Prêt à Garnir team
5
/5
★★★★★
Perfect packaging, delivery on the announced day, quality product and thank you for the little gift!
Christiane E.
purchased on 02/08/2025
Translated review
Answer from Prêt à Garnir
Hello Christiane,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Received my package in 2 days, with a little gift.. thank you. Tarts very good ...
Katherine R.
purchased on 05/08/2025
Translated review
Answer from Prêt à Garnir
Hello Katherine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Everything was perfect
Christine M.
purchased on 03/08/2025
Translated review
Answer from Prêt à Garnir
Hello Christine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Excellent I recommend Prêt à Garnir
Christian T.
purchased on 01/08/2025
Translated review
Answer from Prêt à Garnir
Hello Christian,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Quality products
Loïc M.
purchased on 31/07/2025
Translated review
Answer from Prêt à Garnir
Hello Loïc,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Not yet consumed.
Charlène O.
purchased on 22/07/2025
Translated review
Answer from Prêt à Garnir
Hello Charlène,
Thank you very much for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to having you among our satisfied customers.
Charlotte
Thank you very much for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to having you among our satisfied customers.
Charlotte
5
/5
★★★★★
Impeccable
Daniel L.
purchased on 01/08/2025
Translated review
Answer from Prêt à Garnir
Hello Daniel,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Very good product Very satisfied
Virgina L.
purchased on 31/07/2025
Translated review
Answer from Prêt à Garnir
Hello Virginia,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Always great, I received my package quickly, extremely well packaged so no breakage. A little gift to please... thank you Anais See you very soon for a new order. thank you thank you Aline
Aline R.
purchased on 30/07/2025
Translated review
Answer from Prêt à Garnir
Hello Aline,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
1
/5
★☆☆☆☆
Very good but many tiles were broken. Very unfortunate
Lea V.
purchased on 27/07/2025
Translated review
Answer from Prêt à Garnir
Hello Léa,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
5
/5
★★★★★
Bonjour .. La livraison a été rapide et tout est bien arrivé..! Je vais ouvrir les colis cette semaine, cependant les cartons ne sont pas abîmés 😌 Je vous remercie et à bientôt
Jean Pierre C.
purchased on 24/07/2025
3
/5
★★★☆☆
Good products. Unfortunately, these are often cracked or broken. No improvement after contacting customer service.
Simon C.
purchased on 06/05/2025
Translated review
Answer from Prêt à Garnir
Hello Simon,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many handling processes beyond our control.
In order to analyze the situation better and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many handling processes beyond our control.
In order to analyze the situation better and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
5
/5
★★★★★
I cannot comment, having not tasted yet. The penultimate delivery was perfect.
Michel M.
purchased on 23/07/2025
Translated review
Answer from Prêt à Garnir
Hello Michel,
We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringues #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to counting you among our satisfied customers.
Charlotte
We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringues #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to counting you among our satisfied customers.
Charlotte
5
/5
★★★★★
Great, I am very satisfied. The packaging is very secure with bubble wrap. The order apparently had no damage.
Florence D.
purchased on 11/07/2025
Translated review
Answer from Prêt à Garnir
Hello Florence,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
5 stars
Patrice P.
purchased on 22/07/2025
Translated review
Answer from Prêt à Garnir
Hello Patrice,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
2
/5
★★☆☆☆
Hello, some tarts arrived broken in the package. The packaging is not sufficient, I am disappointed
Fabienne R.
purchased on 22/07/2025
Translated review
Answer from Prêt à Garnir
Hello Fabienne,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transit, due to the many manipulations beyond our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email at info[at]pidy.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte and the Ready to Garnish Team
5
/5
★★★★★
Perfect. After a delivery error, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands in 3 days and very well packaged. Impeccable. Thank you. Perfect. After a mistake in the delivery, I contacted customer service, problem solved in 3 minutes, new order sent directly and received in the Netherlands within 3 days and very well packaged. Perfect. Thank you.
E B.
purchased on 20/07/2025
Translated review
5
/5
★★★★★
It's just as it should be.
Simone C.
purchased on 18/07/2025
Translated review
Answer from Prêt à Garnir
Hello Simone,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Product quality, top notch!
Claude S.
purchased on 18/07/2025
Translated review
Answer from Prêt à Garnir
Hello Claude,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Very serious at the slightest problem, an unwavering responsiveness, thank you
Sophie B.
purchased on 15/07/2025
Translated review
Answer from Prêt à Garnir
Hello Sophie,
Thank you very much for your feedback, which touches us deeply!
Your satisfaction is our priority, and knowing that you appreciated our responsiveness encourages us to continue on this path.
Looking forward to seeing you very soon,
Have a nice day
Charlotte
Thank you very much for your feedback, which touches us deeply!
Your satisfaction is our priority, and knowing that you appreciated our responsiveness encourages us to continue on this path.
Looking forward to seeing you very soon,
Have a nice day
Charlotte
5
/5
★★★★★
Great
Sebastien N.
purchased on 15/07/2025
Translated review
Answer from Prêt à Garnir
Hello Sébastien,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Happy with your delivery, too bad the choux are not a bit bigger, best regards but nice merchandise
Anne F.
purchased on 12/07/2025
Translated review
Answer from Prêt à Garnir
Hello Anne,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
3
/5
★★★☆☆
I placed an order for 16 packages and on that order four packages were damaged by 50%.
Alexandre D.
purchased on 12/07/2025
Translated review
Answer from Prêt à Garnir
Hello Alexandre,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir.com. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
3
/5
★★★☆☆
The ingredients (very fragile) contained in the package were damaged by 95%, this seems to be rather the fault of the carrier - to whom I expressed my dissatisfaction and who did not have the courtesy to respond - than of the sender because the product was well packaged. The latter made me a replacement proposal that I appreciated.
Pierre M.
purchased on 11/07/2025
Translated review
Answer from Prêt à Garnir
Hello Pierre,
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
Thank you for your feedback and I am sorry to hear that your order was damaged during transport. Please accept our sincere apologies for this inconvenience.
Despite the precautions we take in packaging each parcel, it unfortunately happens that some suffer incidents during their transport, due to the many handling outside of our control.
In order to better analyze the situation and provide the necessary elements to our logistics service, I invite you to send us some photos by email to info[at]pretagarnir. This will allow us to act more quickly and effectively.
We are also committed to a continuous improvement process to enhance the protection of our shipments while meeting our customers' environmental expectations by limiting unnecessary packaging.
If you have any other questions or needs, please do not hesitate to contact us. We are here to listen to you and are doing everything possible to resolve this situation satisfactorily.
Thank you again for your understanding,
and hoping to have the opportunity to serve you again soon under better conditions.
Have a great day,
Charlotte
5
/5
★★★★★
On this site, you can find good products with quite a variety. The prices are reasonable and the delivery is fast.
Didie D.
purchased on 11/07/2025
Translated review
Answer from Prêt à Garnir
Hello Didie,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
2
/5
★★☆☆☆
I did not receive the right products!!!
Romy B.
purchased on 08/07/2025
Translated review
Answer from Prêt à Garnir
Hello Romy,
Following our phone conversation, we wanted to reiterate our sincere apologies for the error that occurred during the preparation of your order.
We fully understand the inconvenience caused and are doing everything possible to remedy it as quickly as possible. A new shipment containing the missing (or corrected, as the case may be) products has been sent today and will reach you as soon as possible.
We thank you for your understanding and remain at your disposal for any questions or additional clarifications.
Have a nice day
Charlotte and the team at Prêt à Garnir
Following our phone conversation, we wanted to reiterate our sincere apologies for the error that occurred during the preparation of your order.
We fully understand the inconvenience caused and are doing everything possible to remedy it as quickly as possible. A new shipment containing the missing (or corrected, as the case may be) products has been sent today and will reach you as soon as possible.
We thank you for your understanding and remain at your disposal for any questions or additional clarifications.
Have a nice day
Charlotte and the team at Prêt à Garnir
2
/5
★★☆☆☆
Package arrived too late (not within the promised 48 hours) and, by general consensus, not as good as what we ultimately made at home to replace it. A bit expensive too.
Simon M.
purchased on 10/07/2025
Translated review
Answer from Prêt à Garnir
Hello Simon,
Thank you for your message. We understand your disappointment and would like to go into detail about the facts to clarify the situation.
– Order placed on Thursday 10/07/2025 at 21:59
– Package dispatched on Friday 11/07/2025 at 10:15 from our warehouse (59)
- Package arrived at the sorting center in Douvrin (62) on Friday 11/7/2025 at 17:15
– Arrival at the sorting center in Beaume on Saturday 12/07/2025 at 2:42
_ Package arrived at Nuit St Georges on Tuesday 15/7/2025 at 6:05
- Package available at the pickup point on Tuesday 15/7/2025 at 12:09
The indicative delay of 48 hours is understood from the dispatch, which is 11/07 at 10:15, leading us to a maximum delivery deadline of Sunday 13/07 at 10:15.
However, July 13 was a Sunday, and July 14 a national holiday, periods during which carriers do not ensure any distribution.
The package was therefore made available at your pickup point on 15/07, as soon as the rounds resumed, which is just over 48 hours after dispatch – which is perfectly in line with the announced deadlines, once non-working days are excluded. Furthermore, we clearly indicate that the deadlines are indicative and not contractual.
It was then picked up by you on 17/07 at 13:57
In summary, the delivery was indeed made within the 48 working hours planned. We are nonetheless sorry that this may have disrupted your plans, and we take note of your comments on taste and price.
Remaining at your disposal,
Have a good day
Charlotte
Thank you for your message. We understand your disappointment and would like to go into detail about the facts to clarify the situation.
– Order placed on Thursday 10/07/2025 at 21:59
– Package dispatched on Friday 11/07/2025 at 10:15 from our warehouse (59)
- Package arrived at the sorting center in Douvrin (62) on Friday 11/7/2025 at 17:15
– Arrival at the sorting center in Beaume on Saturday 12/07/2025 at 2:42
_ Package arrived at Nuit St Georges on Tuesday 15/7/2025 at 6:05
- Package available at the pickup point on Tuesday 15/7/2025 at 12:09
The indicative delay of 48 hours is understood from the dispatch, which is 11/07 at 10:15, leading us to a maximum delivery deadline of Sunday 13/07 at 10:15.
However, July 13 was a Sunday, and July 14 a national holiday, periods during which carriers do not ensure any distribution.
The package was therefore made available at your pickup point on 15/07, as soon as the rounds resumed, which is just over 48 hours after dispatch – which is perfectly in line with the announced deadlines, once non-working days are excluded. Furthermore, we clearly indicate that the deadlines are indicative and not contractual.
It was then picked up by you on 17/07 at 13:57
In summary, the delivery was indeed made within the 48 working hours planned. We are nonetheless sorry that this may have disrupted your plans, and we take note of your comments on taste and price.
Remaining at your disposal,
Have a good day
Charlotte
5
/5
★★★★★
PERFECT!!! thank you very much!!!
Nelly S.
purchased on 10/07/2025
Translated review
Answer from Prêt à Garnir
Hello Nelly,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Great as usual
Nathalie G.
purchased on 06/07/2025
Translated review
Answer from Prêt à Garnir
Hello Nathalie,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
1
/5
★☆☆☆☆
My package arrived with 25 tarts out of 96 broken. You asked me for photos, which I did. Since then, radio silence. This is not very commercial.
Marie Claude A.
purchased on 16/06/2025
Translated review
Answer from Prêt à Garnir
Hello Marie Claude,
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
5
/5
★★★★★
Ras
Philippe L.
purchased on 06/07/2025
Translated review
Answer from Prêt à Garnir
Hello Philippe,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Prêt à Garnir
2
/5
★★☆☆☆
I am very mixed, the product is of quality and very good! Unfortunately, the tarts at the bottom arrived broken, a loss of 10 tarts, which forced me to quickly make a homemade shortbread dough. It's a shame that the bubble wrap placed under the product is not also on the bottom.
Caroline K.
purchased on 06/07/2025
Translated review
Answer from Prêt à Garnir
Hello Caroline,
We are delighted that you like our products!
However, we are sorry to hear that some items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Ready to Fill
We are delighted that you like our products!
However, we are sorry to hear that some items were damaged during transport, despite all the precautions we take for packaging.
Please do not hesitate to contact us so that we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Ready to Fill
4
/5
★★★★☆
Good product fast delivery
Orly C.
purchased on 06/07/2025
Translated review
Answer from Prêt à Garnir
Hello Orly,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the team at Ready to Garnish
1
/5
★☆☆☆☆
I paid €21 for a delivery for the deadline not to be respected. I am told to make a discount once the package is received, but when I contact them to inform them that the package has been received and that the discount can be made, there is no more sound or image.
Johanna M.
purchased on 01/07/2025
Translated review
Answer from Prêt à Garnir
Hello Johanna,
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
This is absolutely not the experience we wish to offer our customers.
I sincerely apologize for this inconvenience, as well as for my silence after receiving your photos. It is clear that I should have gotten back to you more quickly, and I completely understand your disappointment.
I will immediately reopen your file to regularize the situation. I will contact you as soon as possible to find a solution that meets your expectations.
Thank you for your feedback, which allows us to improve.
Have a nice day
Charlotte
3
/5
★★★☆☆
I received broken tartlets
Solène R.
purchased on 30/06/2025
Translated review
Answer from Prêt à Garnir
Hello Sol ne,
We are sorry to hear that our tartlets were damaged during transport, despite all the precautions we take for packaging.
Please feel free to contact us so we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Pret Garnir
We are sorry to hear that our tartlets were damaged during transport, despite all the precautions we take for packaging.
Please feel free to contact us so we can look into this together and find a solution.
Your satisfaction remains our priority!
See you soon,
Charlotte & the team at Pret Garnir