/10
★★★★★
based on 840 reviews published
★★★★★
based on 840 reviews published
Latest customer reviews
5
/5
★★★★★
Very well even if there was a bit of breakage
Bernadette C.
purchased on 01/06/2025
Translated review
Answer from Prêt à Garnir
Hello Bernadette,
First of all, we would like to sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and that we take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and we hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we would like to sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and that we take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and to do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and we hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
3
/5
★★★☆☆
A little for a macaron but I will manage, just I noticed when I went to the site the day after receiving the order that the same product was discounted. As a new customer, it would have been wise to apply this offer for loyalty purposes.
Claudie A.
purchased on 31/05/2025
Translated review
Answer from Prêt à Garnir
Hello Claudie,
Thank you for taking the time to share your feedback.
We completely understand your comment regarding the discount that appeared just after your order — this can indeed be frustrating. Unfortunately, our system is fully automated and, once orders are placed, we cannot go back daily to adjust prices for the previous day’s orders.
However, by signing up for our newsletter, you will receive all our offers, new products, and benefits reserved for our community in advance. It’s the best way to not miss anything in the future.
We hope that despite this small disappointment, our macaron shells will delight you and that we will have the pleasure of seeing you again soon.
Have a very nice day,
Charlotte and the Team at Prêt à Garnir
Thank you for taking the time to share your feedback.
We completely understand your comment regarding the discount that appeared just after your order — this can indeed be frustrating. Unfortunately, our system is fully automated and, once orders are placed, we cannot go back daily to adjust prices for the previous day’s orders.
However, by signing up for our newsletter, you will receive all our offers, new products, and benefits reserved for our community in advance. It’s the best way to not miss anything in the future.
We hope that despite this small disappointment, our macaron shells will delight you and that we will have the pleasure of seeing you again soon.
Have a very nice day,
Charlotte and the Team at Prêt à Garnir
4
/5
★★★★☆
I am satisfied with my order but the package was poorly transported and part of the order arrived broken
Valerie L.
purchased on 01/06/2025
Translated review
Answer from Prêt à Garnir
Hello Valérie,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
5
/5
★★★★★
Very responsive customer service, very commercial site, I recommend
Elise D.
purchased on 01/06/2025
Translated review
Answer from Prêt à Garnir
Hello Elise,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Excellent products. After a successful first order, I am renewing and recommending
Joëlle P.
purchased on 01/06/2025
Translated review
Answer from Prêt à Garnir
Hello Joëlle,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
2
/5
★★☆☆☆
Good quality of products. A few tarts were broken upon arrival.
Maguy V.
purchased on 20/05/2025
Translated review
Answer from Prêt à Garnir
Hello Maguy,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
3
/5
★★★☆☆
The pasta is very good, very thin and very practical. The packaging, however, is not well designed, at least 10 pasta were broken out of 96.
Pierre-olivier B.
purchased on 29/05/2025
Translated review
Answer from Prêt à Garnir
Hello Pierre Oliver,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
5
/5
★★★★★
Perfect as always
Nadia R.
purchased on 28/05/2025
Translated review
Answer from Prêt à Garnir
Hello Nadia,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Fast delivery. Attentive to customers. Very good product
Josiane C.
purchased on 20/05/2025
Translated review
Answer from Prêt à Garnir
Hello Josiane,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
3
/5
★★★☆☆
The quality of your products is impeccable. I would gladly give you 5 stars. However, your packaging is a disaster. We lose a third of the products with each order.
Janine B.
purchased on 19/05/2025
Translated review
Answer from Prêt à Garnir
Hello Janine,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
5
/5
★★★★★
In accordance with the order and fast
Denise C.
purchased on 27/05/2025
Translated review
Answer from Prêt à Garnir
Hello Denise,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Nothing to say, fast delivery, well packaged, the choux are beautiful and what a surprise to have a little gift as well. I recommend. Thank you very much.
Audic S.
purchased on 28/05/2025
Translated review
Answer from Prêt à Garnir
Hello Sylvie,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
3
/5
★★★☆☆
Packages arrived in poor condition, even inside the boxes there was breakage. A bit disappointed because no gift..... (usually there is always a sample...)
Virginie E.
purchased on 27/05/2025
Translated review
Answer from Prêt à Garnir
Hello Virginie,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, unforeseen circumstances can sometimes occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our top priority, and we are doing everything we can to provide you with a positive and worry-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a nice day
5
/5
★★★★★
Very satisfied, everything arrived intact, it's well packaged
Magali O.
purchased on 26/05/2025
Translated review
Answer from Prêt à Garnir
Hello Magali,
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
A big thank you for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
Looking forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Very happy, thank you and see you soon
Nicolas G.
purchased on 24/05/2025
Translated review
Answer from Prêt à Garnir
Hello Nicolas,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
EVERYTHING IS VERY GOOD,
Antoine L.
purchased on 22/05/2025
Translated review
Answer from Prêt à Garnir
Hello Antoine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Perfect
Marie-annick L.
purchased on 22/05/2025
Translated review
Answer from Prêt à Garnir
Hello Marie Annick,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Coming soon in service
Joachim R.
purchased on 10/05/2025
Translated review
Answer from Prêt à Garnir
Hello Joachim,
We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to counting you among our satisfied customers.
Charlotte
We sincerely thank you for taking the time to leave a review despite not having had the opportunity to try our meringuettes #pretagarnir yet. We appreciate your interest in our site and your willingness to share your potential experience with other customers.
If you have any questions or concerns before using our products, please do not hesitate to contact us. We are here to provide you with all the information you may need.
We sincerely hope that when you have the chance to discover our products, they will meet your expectations and bring you complete satisfaction. Your feedback will then be even more valuable to us, as it will reflect your real experience.
Thank you for your support and trust. We look forward to counting you among our satisfied customers.
Charlotte
5
/5
★★★★★
Perfect, fast shipping and good product!
Edwige B.
purchased on 21/05/2025
Translated review
Answer from Prêt à Garnir
Hello Edwige,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
4
/5
★★★★☆
Products that meet my expectations.
Christine C.
purchased on 22/05/2025
Translated review
Answer from Prêt à Garnir
Hello Christine,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Top and fast delivery
Odile C.
purchased on 20/05/2025
Translated review
Answer from Prêt à Garnir
Hello Odile,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
Clearly quality products, serious packaging. I recommend.
Marceau M.
purchased on 19/05/2025
Translated review
Answer from Prêt à Garnir
Hello Marceau,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
5
/5
★★★★★
I ordered meringues and cream puffs, honestly everything was excellent
Sadio C.
purchased on 16/05/2025
Translated review
Answer from Prêt à Garnir
Hello Sadio,
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
Thank you very much for your feedback!
We are delighted that you enjoy our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again!
See you very soon,
Charlotte and the Prêt à Garnir team
4
/5
★★★★☆
There were five broken ones.
Claire R.
purchased on 10/05/2025
Translated review
Answer from Prêt à Garnir
Hello Claire,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a great day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.
If you have any other concerns or additional questions, please do not hesitate to contact us. We are here to help you and do everything in our power to resolve this situation satisfactorily.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a great day
5
/5
★★★★★
Very happy with my order of sponge cake and Paris-Brest. Products of excellent quality and very good value for money. Fast delivery and very well protected products. Thank you for your good products and your professionalism. The only small downside is my relay point which had closed permanently. But after calling the delivery service, a new relay point was found and the delivery was quick.
Ghislaine B.
purchased on 19/05/2025
Translated review
Answer from Prêt à Garnir
Hello Ghislaine,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
5
/5
★★★★★
Very easy to fill and very nice design.
Fusun K.
purchased on 09/05/2025
Translated review
Answer from Prêt à Garnir
Hello Fusun,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
5
/5
★★★★★
Fast delivery and the ready-to-fill products are very good
Eliane S.
purchased on 12/05/2025
Translated review
Answer from Prêt à Garnir
Hello Eliane,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
3
/5
★★★☆☆
Good products, received quickly, but unfortunately, out of 27 tartlets, 9 were broken 😞
Emilie M.
purchased on 18/05/2025
Translated review
Answer from Prêt à Garnir
Hello Emiie,
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.
If you have photos of the broken items, please do not hesitate to contact me by email, and I will see what I can do as a goodwill gesture.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a great day
First of all, we sincerely apologize for the inconvenience caused by the breakage in your package.
We want to assure you that we place great importance on our customers' satisfaction and take this situation very seriously.
The breakage of your package is a rare and isolated incident that does not reflect the quality of our products or our commitment to our customers. We take all necessary measures to ensure that our products are well packaged and protected during transport.
Unfortunately, sometimes unforeseen circumstances occur during the handling of packages by carriers, which can lead to damage.
We also understand that this experience may have undermined your trust in our products and services. We sincerely wish to regain your trust.
Your satisfaction is our absolute priority, and we are doing everything we can to provide you with a positive and hassle-free shopping experience.
If you have photos of the broken items, please do not hesitate to contact me by email, and I will see what I can do as a goodwill gesture.
Once again, we sincerely apologize for the inconvenience caused and hope to have the opportunity to regain your trust and continue to serve you in the future.
Have a great day
5
/5
★★★★★
Very good products
Emmanuel D.
purchased on 11/05/2025
Translated review
Answer from Prêt à Garnir
Hello Emmanuel,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
5
/5
★★★★★
Everything was perfect, the products and the delivery, thank you. Satisfied customer! Jean-Marc
Jean-marc C.
purchased on 12/05/2025
Translated review
Answer from Prêt à Garnir
Hello Jean Marc,
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir
Thank you very much for your feedback!
We are delighted that you like our products and that you appreciated their quality. Your satisfaction is our greatest reward.
We look forward to delighting you again soon!
See you very soon,
Charlotte and the team at Prêt à Garnir