Reviews Prêt à Garnir

Several broken products

Upon receiving my order, I was very disappointed. Half of the tarts were broken. I made a complaint, and a few days later I received a new shipment - intact. I did not receive an email confirming the new shipment and that is a bit regrettable. From a communication point of view. In the end, all's well that ends well. I give 3 stars

Despite being well packaged, half of the little horns were broken and the box was completely dented

The delivery location has been changed without notifying me. This new pickup point was in another city. Otherwise, I am satisfied with my order

Damaged package arrived with more than half of the products damaged

Fast shipping, ordered products received

The products were excellent, but unfortunately I had 25% to 30% of the merchandise, the pies were very badly packaged

I regularly order and here I ordered 2 boxes of macarons ready to fill the first one is perfect but the second one the macarons are more than mini size not compliant with the description Too bad I won't be able to use them

Hello, I am delighted to have placed this order and I am quite satisfied. However, there was some damage despite your superb packaging. Of the two boxes, two of the products were damaged.

Part of the cones was broken

We are disappointed because part of the order arrived crushed... certainly due to the delicacy of La Poste who delivered it to us.

Arrived on time. Too bad some were broken (11 pieces). Thank you for the little gift (6 trees). It doesn't compensate for the losses but it's still nice.

1 can Trot of breakage in the queen size plugs, out of 24 pieces 8 in bad condition. For the rest it was perfect. Thank you for the service and the delivery time nothing to complain about. I would still remain a customer. Have a good end of the day.

Many of the tartlets I ordered arrived in pieces. On the other hand, I thought I had ordered vegan vegetable tartlets but I may have made a mistake.

Excellent quality product, unfortunately despite the care taken in packaging, several pieces were broken, thus unusable.

Hello, well packaged however several mini tartlet bases were broken, after an email that went unanswered (not very professional), I sent a message via the site. I am waiting... otherwise the products are good.

Several products broken or crushed

Good products. Unfortunately, these are often cracked or broken. No improvement after contacting customer service.

Hello, some tarts arrived broken in the package. The packaging is not sufficient, I am disappointed

I placed an order for 16 packages and on that order four packages were damaged by 50%.

The ingredients (very fragile) contained in the package were damaged by 95%, this seems to be rather the fault of the carrier - to whom I expressed my dissatisfaction and who did not have the courtesy to respond - than of the sender because the product was well packaged. The latter made me a replacement proposal that I appreciated.

I did not receive the right products!!!

Package arrived too late (not within the promised 48 hours) and, by general consensus, not as good as what we ultimately made at home to replace it. A bit expensive too.

I am very mixed, the product is of quality and very good! Unfortunately, the tarts at the bottom arrived broken, a loss of 10 tarts, which forced me to quickly make a homemade shortbread dough. It's a shame that the bubble wrap placed under the product is not also on the bottom.

I received broken tartlets

A little for a macaron but I will manage, just I noticed when I went to the site the day after receiving the order that the same product was discounted. As a new customer, it would have been wise to apply this offer for loyalty purposes.

Good quality of products. A few tarts were broken upon arrival.

The pasta is very good, very thin and very practical. The packaging, however, is not well designed, at least 10 pasta were broken out of 96.

The quality of your products is impeccable. I would gladly give you 5 stars. However, your packaging is a disaster. We lose a third of the products with each order.

Packages arrived in poor condition, even inside the boxes there was breakage. A bit disappointed because no gift..... (usually there is always a sample...)

Good products, received quickly, but unfortunately, out of 27 tartlets, 9 were broken 😞

Out of 48 quiches purchased, 15 were broken despite being very well packaged

Last delivery arrived with broken products and therefore unacceptable.

Chronopost was unable to deliver as planned to the relay point on 23/12 and showed up the next day when the parcel relay was closed, so I didn't get my order for Christmas Eve. I had to find one at the last minute on the afternoon of the 24th.

Easy order, fast delivery BUT half the tarts arrived broken! Big disappointment

Not yet tried, the product remains very satisfactory The price a little high Cordially

I sent photos because at least 5 tarts in each package were crushed 1) Thank you for your quick response and your discount on my next order.

I received the order and most of the pies were broken.

Pdts arrived on time and very good contact with customer service for delivery However many pdts broken . You should choose your carrier A claim will be made

Good point fast delivery but some mini bites were put in the box without the protective cavities resulting in damaged mini bites.