The store delivers quickly and reliably, with fast shipping and delivery that closely matches orders, enables starting treatment promptly, and includes well-packaged products. Customers consistently highlight smooth ordering, easy-to-use processes, and fast, efficient service from order to pickup or delivery. The experience is reinforced by clear communication, accurate product descriptions, and responsive support that leads to high satisfaction. Pricing is competitive with reliable, safe delivery and thorough packaging that preserves product integrity.
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to hear that you appreciated the speed of the shipment. Regarding the delivery fees, we understand your point of view and we are constantly working to optimize our costs in order to better serve our customers. Please feel free to share your suggestions with us.
Best regards,
The Produits-veto.com team
P
Petra K.
Rating: 1 out of 5
following a purchase from 27/05/2026
Hello, The package could not be delivered and seems to be on its way back to the sender. No second delivery attempt has been made, which I find regrettable. I will never order from this company again. Best regards, Petra Karbacher-Lütgenbruch
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package was not delivered as expected. This does not reflect our service standards and we understand your frustration.
We are committed to improving our delivery processes and ensuring better communication for our customers. Please feel free to contact us directly so that we can resolve this issue together.
Best regards,
The Produits-veto.com team
R
Raymonde S.
Rating: 1 out of 5
following a purchase from 25/05/2026
I am not satisfied and for good reason I still have not received the product
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your product. Please feel free to contact us directly so that we can provide you with a quick solution.
Best regards,
The Produits-veto.com team
M
Marc L.
Rating: 1 out of 5
following a purchase from 20/05/2026
I still haven't received my package after several back and forths between delivery points and a return to the sender - it seems - 3 days before the deadline. Where is my package??
Translated reviews
Response from Produits-veto.com
Hello,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority, and we understand the importance of prompt delivery. It seems that your order is available for pickup today, 9/06/26.
Best regards,
The Produits-veto.com team
I
Isabelle V.
Rating: 1 out of 5
following a purchase from 19/05/2026
I still haven't received the products after 10 days of ordering!!!
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your message and we sincerely apologize for this delay. We are doing everything we can to ship orders quickly. We resent a package to you on June 1st so that you can receive your products as soon as possible.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
P
Pascal P.
Rating: 1 out of 5
following a purchase from 16/05/2026
The transport went around France before being delivered. A shame for a product expected to care for its animals
Translated reviews
Response from Produits-veto.com
Hello Pascal,
Thank you for your feedback, and we are sincerely sorry to hear that your order has encountered delays. Customer satisfaction is our priority, and we take your comments very seriously. We will pass the information to our delivery partner to improve our services. Your trust is valuable, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The team at Produits-veto.com
B
Bernadette B.
Rating: 3 out of 5
following a purchase from 13/05/2026
Order face, interesting price, but I am still waiting for the message informing me that the product has been delivered to the pharmacy. 1 week lost.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that you did not receive a clear delivery confirmation message and that this caused a delay. Your satisfaction is important to us and we will look into this issue to improve our service.
Best regards,
The Produits-veto.com team
P
Pauline V.
Rating: 1 out of 5
following a purchase from 01/05/2026
after 1 month the package still not received.
Translated reviews
Response from Produits-veto.com
Hello Pauline,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package has not yet arrived. We apologize for this inconvenience and we have just refunded you.
Best regards,
The Produits-veto.com team
A
Anne-Laure P.
Rating: 1 out of 5
following a purchase from 09/05/2026
I did not receive the right product I sent an email no response ... well done
Translated reviews
Response from Produits-veto.com
Hello Anne-Laure,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive the right product and that you have not received a response to your email. Your satisfaction is our priority and we ask you to contact us directly at [email protected] or by phone at 05 49 19 67 84 so that we can resolve this issue quickly. We are committed to improving our service so that this does not happen again.
Best regards,
The Produits-veto.com team
F
Faiza F.
Rating: 1 out of 5
following a purchase from 04/05/2026
I haven't received my package
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that you have not received your package. Your package seems to be available for pickup. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
J
José T.
Rating: 1 out of 5
following a purchase from 30/04/2026
Still haven't received my order
Translated reviews
Response from Produits-veto.com
Hello José,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. Your satisfaction is essential to us, and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can provide you with all the necessary assistance.
Best regards,
The Produits-veto.com team
C
Corinne P.
Rating: 1 out of 5
following a purchase from 19/04/2026
I still haven't received my order
Translated reviews
Response from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not yet received your order. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
A
Aurore D.
Rating: 1 out of 5
following a purchase from 04/05/2026
Error with the order and delivery mistake
Translated reviews
Response from Produits-veto.com
Hello Aurore,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
K
Karen R.
Rating: 1 out of 5
following a purchase from 06/05/2026
Shameful disaster, unprofessional site, forced to harass them to receive a product after 6 weeks of ordering. Avoid!!
Translated reviews
Response from Produits-veto.com
Hello Karen,
We are sincerely sorry to hear about your unsatisfactory experience on our site. However, the carrier informs us that your package was delivered to your mailbox 5 days after your order. The delivery was delayed on May 8, but it does not seem that your order was delivered in 6 weeks as you indicate. Please feel free to contact us directly to resolve your situation as quickly as possible.
Best regards,
The Produits-veto.com team
H
Hubert D.
Rating: 3 out of 5
following a purchase from 30/04/2026
I still haven't received my order after 10 days.
Translated reviews
Response from Produits-veto.com
Dear Hubert, we thank you for your feedback and we are sincerely sorry to hear that your order has been delayed. We understand your frustration and kindly ask you to accept our apologies for the delay caused by our delivery partner. We hope to improve your experience with us.
S
Sarah B.
Rating: 1 out of 5
following a purchase from 25/04/2026
You delivered the wrong dewormer for my puppy and instead of acknowledging the mistake after sending proof of your error and refunding me or sending a corresponding product, you do nothing; it's still up to the customer to fix your mistakes! I do not recommend this site, there is no order tracking!
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
E
Eric R.
Rating: 1 out of 5
following a purchase from 29/04/2026
Still haven't received my order, it's really outrageous.
Translated reviews
Response from Produits-veto.com
Hello Eric,
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
F
Frederic T.
Rating: 3 out of 5
following a purchase from 02/04/2026
Product compliant but long delivery time.
Translated reviews
Response from Produits-veto.com
Hello Frédéric,
Thank you for your feedback and we are happy to hear that you were satisfied with the product. We apologize for the delivery time, which does not meet our usual standards. Rest assured that we are working to improve this point in order to provide you with an optimal experience in the future. Do not hesitate to contact us for any questions or need for assistance.
Best regards,
The Produits-veto.com team
D
Denis P.
Rating: 3 out of 5
following a purchase from 28/04/2026
A bit disappointed, no product to put in the trap for use and moreover not proposed at the time of purchase. So you have to make a new order and pay the shipping costs again.
Translated reviews
Response from Produits-veto.com
Hello, thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Indeed, the attractive product is not included in the trap. Do not hesitate to contact us for any future assistance, we are at your disposal.
V
Valerie C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, be careful with the packaging, a bottle arrived with a broken cap and therefore leaking. The caps are fragile.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the packaging of your order did not meet your expectations and that you encountered a problem with the bottle. Please know that we take your feedback very seriously and that we will improve our packaging processes to prevent this from happening again. Do not hesitate to contact us if you need further assistance.
Best regards,
The Produits-veto.com team
C
Caroline L.
Rating: 3 out of 5
following a purchase from 07/04/2026
Delivery times a bit long, but excellent product.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you very much for your feedback. We are delighted that you are satisfied with the quality of our products. We take note of your comments regarding delivery times and are working to improve this aspect. Your opinion is valuable to us!
Best regards,
The Produits-veto.com team
J
Jean-Claude Claude B.
Rating: 1 out of 5
following a purchase from 16/04/2026
Too long to be delivered
Translated reviews
Response from Produits-veto.com
Hello Jean-Claude,
Thank you for taking the time to share your feedback. We understand your frustration regarding the delivery time and we are actively working to improve this aspect to better satisfy you in the future. Nevertheless, your order was validated on Thursday afternoon for preparation and shipping on Friday. The order was delivered according to the indicated deadlines in business days.
Best regards,
The team at Produits-veto.com
F
Frédérique D.
Rating: 1 out of 5
following a purchase from 12/04/2026
I received my incomplete order and I have not been refunded
Translated reviews
Response from Produits-veto.com
Hello Frédérique,
Thank you for your feedback. We are sorry to hear that your order was incomplete. We invite you to contact our customer service to resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
G
Gérard B.
Rating: 1 out of 5
following a purchase from 14/04/2026
First order and surely the last - I ordered two different products - I see on my bank account that I have a refund from produits-veto - I go to their site and see that one of the products was refunded without notifying me - the second one is supposed to arrive in a locker - it is delivered 20 km away - I go there and they tell me it is not there - not serious at all - I called their service and they told me they didn't have time to inform me that an item was out of stock - not a single commercial gesture
Translated reviews
J
Jean Antoine R.
Rating: 3 out of 5
following a purchase from 14/04/2026
......................
Translated reviews
C
Celine P.
Rating: 3 out of 5
following a purchase from 10/04/2026
The variety of homeopathic products for animals is very interesting, the prices remain attractive. The only downside is the shipping and receipt times of orders. Apart from that, I am delighted to know this site.
Translated reviews
Response from Produits-veto.com
Hello Céline,
Thank you very much for your feedback and your comments about our site "Produits-veto.com". We are delighted that you appreciate the variety of our homeopathic products and our attractive prices. Regarding delivery times, we take note of your remark and we are constantly working to improve this service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The team at Produits-veto.com
M
Maryline D.
Rating: 1 out of 5
following a purchase from 10/04/2026
Order not received, and you ask me if I am satisfied
Translated reviews
Response from Produits-veto.com
Hello Maryline,
Thank you for taking the time to leave your feedback. We completely understand your frustration regarding the non-receipt of your order. Please know that your satisfaction is our priority, and we would be happy to resolve this issue. The package is on its way. Do not hesitate to contact us directly so we can assist you.
Best regards,
The team at Produits-veto.com
F
Fabrice L.
Rating: 1 out of 5
following a purchase from 05/04/2026
The order was delivered to a different pickup point than the one I chose even though it was not closed and the information to retrieve it was contradictory
Translated reviews
Response from Produits-veto.com
Hello Fabrice,
Thank you for your feedback. We are sorry to hear that your order was not delivered as expected. Your experience is important to us, and we will look into this issue to improve our services. Sometimes the carrier decides without notifying us about the change of pickup point, and unfortunately, we do not always have the reason for this modification. Please do not hesitate to contact us directly for any additional assistance.
Best regards,
The Produits-veto.com team
S
Samira-Lola T.
Rating: 1 out of 5
following a purchase from 28/03/2026
My order hasn’t arrived!?
Translated reviews
Response from Produits-veto.com
Hello Samira-Lola,
We are sorry to hear that your order has not yet arrived. Please contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority. We have refunded you.
Best regards,
The Produits-veto.com team
H
Henriette R.
Rating: 3 out of 5
following a purchase from 29/03/2026
Very satisfied with the product and the shipment
Translated reviews
Response from Produits-veto.com
Dear Henriette, we sincerely thank you for your positive feedback regarding our product and the speed of shipment. However, we are attentive to your rating and would like to know your suggestions to improve your experience. Your satisfaction is our priority, and we hope to fully satisfy you during your next visit to Produits-veto.com.
J
Jean-Marie D.
Rating: 3 out of 5
following a purchase from 26/02/2026
delivery time too long
Translated reviews
Response from Produits-veto.com
Hello Jean-Marie,
Thank you for your feedback regarding your order on Produits-veto.com. We are sorry to hear that the delivery time did not meet your expectations. Your feedback is valuable, and we are constantly working to improve our service. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team
P
Philippe P.
Rating: 1 out of 5
following a purchase from 17/03/2026
Product lost in nature Colisimmo Point I don't know Everyone is passing the Responsibility Bad experience for a first I requested a refund Meanwhile time passes and the hornet nests proliferate
Translated reviews
Response from Produits-veto.com
Hello Philippe,
We are sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we want to help you resolve this issue. Please feel free to contact us directly so we can do what is necessary to satisfy you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
C
Christian L.
Rating: 1 out of 5
following a purchase from 18/03/2026
The bowl that is supposed to hold liquid is leaking underneath. UNUSABLE????
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the bowl has defects. Your satisfaction is our priority and we would like to resolve this issue. Please feel free to contact our customer service for an exchange or a refund.
Best regards,
The Produits-veto.com team
J
Jessica A.
Rating: 1 out of 5
following a purchase from 26/03/2026
Leaking bottle loss of product..
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
L
Laurence P.
Rating: 1 out of 5
following a purchase from 20/03/2026
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
Translated reviews
Response from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
E
Eloise C.
Rating: 1 out of 5
following a purchase from 21/03/2026
Never received the package
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
D
Daniela S.
Rating: 3 out of 5
following a purchase from 21/03/2026
Unfortunately, the delivery to Germany did not go through. The package did not arrive. I was refunded and I reordered with another carrier. I hope this time it will arrive.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your opinion. We are sorry to hear that your order was not delivered in Germany and that this caused inconvenience. Your satisfaction is important to us, and we will work to improve our delivery service. We hope that your next order will go smoothly.
Best regards,
The Produits-veto.com team
P
Patrick D.
Rating: 1 out of 5
following a purchase from 22/03/2026
Fast delivery
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
A
Andrea F.
Rating: 1 out of 5
following a purchase from 05/03/2026
Order never received, I contacted you a week ago and never received a response. Shameful.
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
S
Sarah Laila M.
Rating: 3 out of 5
following a purchase from 10/03/2026
Happy but too often waiting. It delays the delivery
Translated reviews
Response from Produits-veto.com
Hello,
Thank you for taking the time to share your review. We are pleased to hear that you are satisfied with our products. However, we understand that delivery times can be frustrating. We are constantly working to improve our logistics to reduce these waiting times. Your feedback is valuable and helps us to perfect ourselves. Please do not hesitate to contact us when your order is urgent so that we can find a solution together.
Best regards,
The Produits-veto.com team
We use cookies for audience measurement and improving user experience.