English
/10
★★★★★
based on 5984 reviews published
★★★★★
based on 5984 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I still haven't received the products after 10 days of ordering!!!
Isabelle V.
purchased on 19/05/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your message and we sincerely apologize for this delay. We are doing everything we can to ship orders quickly. We resent a package to you on June 1st so that you can receive your products as soon as possible.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
Thank you for your message and we sincerely apologize for this delay. We are doing everything we can to ship orders quickly. We resent a package to you on June 1st so that you can receive your products as soon as possible.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
The transport went around France before being delivered. A shame for a product expected to care for its animals
Pascal P.
purchased on 16/05/2026
Translated review
Answer from Produits-veto.com
Hello Pascal,
Thank you for your feedback, and we are sincerely sorry to hear that your order has encountered delays. Customer satisfaction is our priority, and we take your comments very seriously. We will pass the information to our delivery partner to improve our services. Your trust is valuable, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The team at Produits-veto.com
Thank you for your feedback, and we are sincerely sorry to hear that your order has encountered delays. Customer satisfaction is our priority, and we take your comments very seriously. We will pass the information to our delivery partner to improve our services. Your trust is valuable, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
After 1 month the package still not received.
Pauline V.
purchased on 01/05/2026
Translated review
Answer from Produits-veto.com
Hello Pauline,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package has not yet arrived. We apologize for this inconvenience and we have just refunded you.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your package has not yet arrived. We apologize for this inconvenience and we have just refunded you.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I did not receive the right product I sent an email no response ... well done
Anne-laure P.
purchased on 09/05/2026
Translated review
Answer from Produits-veto.com
Hello Anne-Laure,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive the right product and that you have not received a response to your email. Your satisfaction is our priority and we ask you to contact us directly at [email protected] or by phone at 05 49 19 67 84 so that we can resolve this issue quickly. We are committed to improving our service so that this does not happen again.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive the right product and that you have not received a response to your email. Your satisfaction is our priority and we ask you to contact us directly at [email protected] or by phone at 05 49 19 67 84 so that we can resolve this issue quickly. We are committed to improving our service so that this does not happen again.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I haven't received my package
Faiza F.
purchased on 04/05/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your feedback. We are sincerely sorry to hear that you have not received your package. Your package seems to be available for pickup. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sincerely sorry to hear that you have not received your package. Your package seems to be available for pickup. Please do not hesitate to contact us directly so that we can assist you effectively.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Still haven't received my order
José T.
purchased on 30/04/2026
Translated review
Answer from Produits-veto.com
Hello José,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. Your satisfaction is essential to us, and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can provide you with all the necessary assistance.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. Your satisfaction is essential to us, and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can provide you with all the necessary assistance.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I still haven't received my order
Corinne P.
purchased on 19/04/2026
Translated review
Answer from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your opinion. We are sorry to hear that you have not yet received your order. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are sorry to hear that you have not yet received your order. We invite you to contact our customer service so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Error with the order and delivery mistake
Aurore D.
purchased on 04/05/2026
Translated review
Answer from Produits-veto.com
Hello Aurore,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your feedback is valuable and helps us improve our services. Please feel free to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Shameful disaster, unprofessional site, forced to harass them to receive a product after 6 weeks of ordering. Avoid!!
Karen R.
purchased on 06/05/2026
Translated review
Answer from Produits-veto.com
Hello Karen,
We are sincerely sorry to hear about your unsatisfactory experience on our site. However, the carrier informs us that your package was delivered to your mailbox 5 days after your order. The delivery was delayed on May 8, but it does not seem that your order was delivered in 6 weeks as you indicate. Please feel free to contact us directly to resolve your situation as quickly as possible.
Best regards,
The Produits-veto.com team
We are sincerely sorry to hear about your unsatisfactory experience on our site. However, the carrier informs us that your package was delivered to your mailbox 5 days after your order. The delivery was delayed on May 8, but it does not seem that your order was delivered in 6 weeks as you indicate. Please feel free to contact us directly to resolve your situation as quickly as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
You delivered the wrong dewormer for my puppy and instead of acknowledging the mistake after sending proof of your error and refunding me or sending a corresponding product, you do nothing; it's still up to the customer to fix your mistakes! I do not recommend this site, there is no order tracking!
Sarah B.
purchased on 25/04/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you encountered a problem with your order and we completely understand your frustration. We explained to you by email and phone that only the packaging has changed and that the product was the same, as it has the same barcode. We offered you a return at our expense of the unwanted product by sending you a free return label. We also offered you a substitute product. Our priority is to ensure the satisfaction of our customers, and we want to assure you that your return is taken very seriously.
We invite you to contact us directly to resolve this misunderstanding and find a quick solution. Your trust is essential to us and we wish to rectify this situation as soon as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Still haven't received my order, it's really outrageous.
Eric R.
purchased on 29/04/2026
Translated review
Answer from Produits-veto.com
Hello Eric,
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience with us. We sincerely regret the delay encountered with your order. Could you please contact us by email or phone so that we can resolve this issue as quickly as possible? Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Too long to be delivered
Jean-claude Claude B.
purchased on 16/04/2026
Translated review
Answer from Produits-veto.com
Hello Jean-Claude,
Thank you for taking the time to share your feedback. We understand your frustration regarding the delivery time and we are actively working to improve this aspect to better satisfy you in the future. Nevertheless, your order was validated on Thursday afternoon for preparation and shipping on Friday. The order was delivered according to the indicated deadlines in business days.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We understand your frustration regarding the delivery time and we are actively working to improve this aspect to better satisfy you in the future. Nevertheless, your order was validated on Thursday afternoon for preparation and shipping on Friday. The order was delivered according to the indicated deadlines in business days.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I received my incomplete order and I have not been refunded
Frédérique D.
purchased on 12/04/2026
Translated review
Answer from Produits-veto.com
Hello Frédérique,
Thank you for your feedback. We are sorry to hear that your order was incomplete. We invite you to contact our customer service to resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We are sorry to hear that your order was incomplete. We invite you to contact our customer service to resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
First order and surely the last - I ordered two different products - I see on my bank account that I have a refund from produits-veto - I go to their site and see that one of the products was refunded without notifying me - the second one is supposed to arrive in a locker - it is delivered 20 km away - I go there and they tell me it is not there - not serious at all - I called their service and they told me they didn't have time to inform me that an item was out of stock - not a single commercial gesture
Gérard B.
purchased on 14/04/2026
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1
/5
★☆☆☆☆
Order not received, and you ask me if I am satisfied
Maryline D.
purchased on 10/04/2026
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Answer from Produits-veto.com
Hello Maryline,
Thank you for taking the time to leave your feedback. We completely understand your frustration regarding the non-receipt of your order. Please know that your satisfaction is our priority, and we would be happy to resolve this issue. The package is on its way. Do not hesitate to contact us directly so we can assist you.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to leave your feedback. We completely understand your frustration regarding the non-receipt of your order. Please know that your satisfaction is our priority, and we would be happy to resolve this issue. The package is on its way. Do not hesitate to contact us directly so we can assist you.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
The order was delivered to a different pickup point than the one I chose even though it was not closed and the information to retrieve it was contradictory
Fabrice L.
purchased on 05/04/2026
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Answer from Produits-veto.com
Hello Fabrice,
Thank you for your feedback. We are sorry to hear that your order was not delivered as expected. Your experience is important to us, and we will look into this issue to improve our services. Sometimes the carrier decides without notifying us about the change of pickup point, and unfortunately, we do not always have the reason for this modification. Please do not hesitate to contact us directly for any additional assistance.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry to hear that your order was not delivered as expected. Your experience is important to us, and we will look into this issue to improve our services. Sometimes the carrier decides without notifying us about the change of pickup point, and unfortunately, we do not always have the reason for this modification. Please do not hesitate to contact us directly for any additional assistance.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
My order hasn’t arrived!?
Samira-lola T.
purchased on 28/03/2026
Translated review
Answer from Produits-veto.com
Hello Samira-Lola,
We are sorry to hear that your order has not yet arrived. Please contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority. We have refunded you.
Best regards,
The Produits-veto.com team
We are sorry to hear that your order has not yet arrived. Please contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority. We have refunded you.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Product lost in nature Colisimmo Point I don't know Everyone is passing the Responsibility Bad experience for a first I requested a refund Meanwhile time passes and the hornet nests proliferate
Philippe P.
purchased on 17/03/2026
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Answer from Produits-veto.com
Hello Philippe,
We are sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we want to help you resolve this issue. Please feel free to contact us directly so we can do what is necessary to satisfy you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
We are sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we want to help you resolve this issue. Please feel free to contact us directly so we can do what is necessary to satisfy you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
The bowl that is supposed to hold liquid is leaking underneath. UNUSABLE????
Christian L.
purchased on 18/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the bowl has defects. Your satisfaction is our priority and we would like to resolve this issue. Please feel free to contact our customer service for an exchange or a refund.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the bowl has defects. Your satisfaction is our priority and we would like to resolve this issue. Please feel free to contact our customer service for an exchange or a refund.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Leaking bottle loss of product..
Jessica A.
purchased on 26/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with the bottle. Your satisfaction is our priority and we would like to resolve this situation. Please feel free to contact us directly so we can provide you with a solution.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Unfortunately, I did not receive my order which was returned by Mondial Relay without explanation. And I am waiting for the refund from produitsveto.com.
Laurence P.
purchased on 20/03/2026
Translated review
Answer from Produits-veto.com
Hello,
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
We are sincerely sorry to hear that your order has been returned. We understand your frustration and we want to resolve this situation as quickly as possible. Your order will be refunded as soon as the package is back in our premises. Thank you for your patience.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Never received the package
Eloise C.
purchased on 21/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry to hear that you did not receive your package. We have already refunded you.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Fast delivery
Patrick D.
purchased on 22/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are delighted to hear that you found our delivery fast. Your satisfaction is our priority, and we hope to provide you with an even better experience in the future.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Order never received, I contacted you a week ago and never received a response. Shameful.
Andrea F.
purchased on 05/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
Thank you for your feedback and we are sorry to hear that you have not received your order. We have received your email from 5/03 and 31/03 and have responded to it. It seems that you did not select the country when placing your order, which is why the package was lost. We are sorry for this and please know that your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
The package, after two weeks, has not arrived and I receive an email to evaluate my experience. I would say something went wrong.
Sara S.
purchased on 06/03/2026
Translated review
Answer from Produits-veto.com
Hello Sara,
Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to leave a review. We are sorry to hear that your order has not yet arrived. Your experience is important to us, and we are committed to resolving this type of situation. Please do not hesitate to contact our customer service so that we can assist you as soon as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
We have never received the package, however the amount withdrawn from the account
Joseph Q.
purchased on 05/03/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We are sorry to hear that you have not received your package. To resolve this issue quickly, could you please contact us via our customer service? We will do our best to assist you.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I am not satisfied because the expiration date is too short at the end of the year since I took two in advance
Véronique C.
purchased on 28/02/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We understand your concern regarding the expiration date of our products. Rest assured that we do our best to offer a selection of products with the longest possible expiration date. Please feel free to contact us directly for any questions or for a possible exchange. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
The delivery time was very long, no matter how much you paid plus the delivery company is not very professional either. It was very hard to contact them and they take a long time to answer emails too. I'm still waiting for my package. I will not order again here
Almudena M.
purchased on 28/02/2026
Translated review
Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that the delivery did not meet your expectations. Your feedback is valuable and we will use it to improve our service. Our customer service is available by phone in the afternoons as well as by email, as soon as possible. We apologize for taking what you believe was too long to respond to you. We strive to respond to the many emails as quickly as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
TRAP NOT SELECTIVE AT ALL !!!!
Monique G.
purchased on 17/02/2026
Translated review
1
/5
★☆☆☆☆
“Unacceptable service. I still have not received my order, and I have not been given any update regarding its status.
Aggeliki K.
purchased on 10/02/2026
Translated review
Answer from Produits-veto.com
Hello Aggeliki,
Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.
Sincerely,
The Produits-veto.com team
Thank you for your feedback, even though it is disappointing. We completely understand your frustration regarding the delay of your order. To resolve this issue, please contact us directly by email as soon as possible. Your satisfaction is our priority.
Sincerely,
The Produits-veto.com team
1
/5
★☆☆☆☆
I still have not received my product after 12 days of ordering even though it is for my cat's health and it is quite urgent
Anaelle B.
purchased on 09/02/2026
Translated review
Answer from Produits-veto.com
Hello Anaelle,
Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.
Sincerely,
The Produits-veto.com team
Thank you for your feedback and we completely understand your concern, especially when it comes to your cat's health. We want to reassure you: our team is doing everything possible to resolve this delivery delay. Please do not hesitate to contact us directly so that we can assist you as best as possible. Your trust is paramount to us.
Sincerely,
The Produits-veto.com team
1
/5
★☆☆☆☆
Package sent to a relay that is out of service. As a result, the package was delivered to a relay point 30 km from my home
Michele G.
purchased on 06/02/2026
Translated review
Answer from Produits-veto.com
Hello Michèle,
Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.
Best regards,
The team at Produits-veto.com
Thank you for your feedback and we are sorry to hear that your package was sent to a relay that is out of service. Unfortunately, this is not our choice but that of the carrier. Indeed, they provide us with the available relay points to display on the site, and if it was still active at the time of the order, it was selectable. Please do not hesitate to contact us directly to improve your experience.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
Pure catastrophe waiting for weeks without delivery and also no money back.
Niklas L.
purchased on 02/02/2026
Translated review
Answer from Produits-veto.com
Hello Niklas,
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with your order. Your experience does not reflect our standards of service. Unfortunately, we were waiting for your package to be returned, but it still has not arrived. However, we have since issued an early refund.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Package not received?!
Florence M.
purchased on 01/02/2026
Translated review
Answer from Produits-veto.com
Hello Florence,
Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to leave a review. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this situation as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Order still not received as of this date, February 12, which is 11 days after placing it...
Patrick P.
purchased on 01/02/2026
Translated review
Answer from Produits-veto.com
Hello Patrick,
Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We understand your frustration regarding this delivery delay. Rest assured that we are doing everything possible to optimize our timelines and ensure our customers' satisfaction. Please do not hesitate to contact us directly for any questions or assistance regarding your order. We are here to help you.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Hello, Still not received! The locker is broken. I've been waiting for it to be repaired for a week... Best regards
Frederique D.
purchased on 16/01/2026
Translated review
Answer from Produits-veto.com
Hello Frédérique,
Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.
Best regards,
The team at Produits-veto.com
Thank you for your feedback and we completely understand your frustration. We hope that this situation will not last. Unfortunately, we do not have control over this aspect.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
Delivery much too long
Pascale P.
purchased on 16/01/2026
Translated review
Answer from Produits-veto.com
Hello Pascale,
Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We understand the importance of fast delivery and we are constantly working to improve this service. However, we are constrained to work with external providers and cannot guarantee a 100% smooth delivery.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
Huge delivery problems with Mondial Relay.....the package has been going back and forth from the center of Terrasson, Toulouse, Terrasson...etc. Delivery took more than a week. Incomprehensible!
Didier M.
purchased on 12/01/2026
Translated review
Answer from Produits-veto.com
Hello Didier,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sorry to hear that you encountered delivery issues with Mondial Relay. Your satisfaction is important to us, and we hope for a better shopping experience in the future. Please do not hesitate to contact us for any other questions.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Significant difficulties in retrieving my order. I've been misled for 10 days!
Pascale M.
purchased on 05/01/2026
Translated review
Answer from Produits-veto.com
Hello Pascale,
We are sincerely sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we are here to help you. Could you please contact us directly so that we can resolve this issue as soon as possible?
Thank you for your understanding.
We are sincerely sorry to hear that you have encountered difficulties with your order. Your experience is important to us and we are here to help you. Could you please contact us directly so that we can resolve this issue as soon as possible?
Thank you for your understanding.
1
/5
★☆☆☆☆
I still haven't received my order. I would like to know when it will arrive???
Dominique D.
purchased on 07/01/2026
Translated review
Answer from Produits-veto.com
Hello Dominique,
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. To provide you with accurate information about its status, we invite you to contact our customer service. We will do our best to resolve this situation as soon as possible.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. To provide you with accurate information about its status, we invite you to contact our customer service. We will do our best to resolve this situation as soon as possible.
Best regards,
The team at Produits-veto.com