/10
★★★★★
based on 4179 reviews published
★★★★★
based on 4179 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I ordered two products and I only received one. I do not want to receive the 2nd one because my dog cannot tolerate this dietary supplement that sticks in her mouth. A refund would be welcome.
Laurence M.
purchased on 15/08/2025
Translated review
Answer from Produits-veto.com
Hello Laurence,
Thank you for taking the time to share your experience. We are sorry to hear that the dietary supplement did not suit your dog. In order to assist you better, we invite you to contact us directly to arrange for the refund of the unwanted product if it has not already been done. Your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We are sorry to hear that the dietary supplement did not suit your dog. In order to assist you better, we invite you to contact us directly to arrange for the refund of the unwanted product if it has not already been done. Your satisfaction is important to us.
Best regards,
The team at Produits-veto.com
2
/5
★★☆☆☆
I arranged for a quick delivery and I received it with a delay multiplied by 3 due to internal problems with your services.
Pascale L.
purchased on 22/08/2025
Translated review
Answer from Produits-veto.com
Hello Pascale,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by this delivery delay. We have experienced delays from the laboratory that have hindered the shipment of your order. Your satisfaction is at the heart of our concerns, and we are actively working to improve our internal services to prevent this from happening again. We hope to provide you with a much smoother experience during your next order.
Best regards,
The team at Produits-veto.com
Thank you for your feedback. We sincerely apologize for the inconvenience caused by this delivery delay. We have experienced delays from the laboratory that have hindered the shipment of your order. Your satisfaction is at the heart of our concerns, and we are actively working to improve our internal services to prevent this from happening again. We hope to provide you with a much smoother experience during your next order.
Best regards,
The team at Produits-veto.com
2
/5
★★☆☆☆
Order that took more than a week and a half to arrive (and it's not the carrier's fault, you took a long time to prepare it) so no delivery in 48 to 72 hours which was very inconvenient for me, otherwise compliant products, no problem
Benedicte G.
purchased on 08/08/2025
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Answer from Produits-veto.com
Hello Bénédicte,
Thank you for your feedback. We are sorry to hear that your order took longer than expected. We understand the importance of fast delivery and are constantly working to improve our process. We had a product shortage and had to delay the shipment by a few days. We are glad that the products are compliant and hope to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry to hear that your order took longer than expected. We understand the importance of fast delivery and are constantly working to improve our process. We had a product shortage and had to delay the shipment by a few days. We are glad that the products are compliant and hope to fully satisfy you with your next order.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
Sent a product for cats instead of a product for dogs. 1 week waiting time. Then another 8 days waiting for the new product which is still on its way for delivery.
Laurent J.
purchased on 08/08/2025
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Answer from Produits-veto.com
Hello Laurent,
Thank you for taking the time to share your opinion. We are sorry for this mistake. Indeed, it doubled the delivery time. We sincerely apologize.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are sorry for this mistake. Indeed, it doubled the delivery time. We sincerely apologize.
Best regards,
The Produits-veto.com team
2
/5
★★☆☆☆
The delivery is very complicated. It is not delivered on site. It is very difficult to go pick it up, as my daughter has to go there in person and she is often traveling. We missed the last delivery and it was returned!
Eva H.
purchased on 25/07/2025
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Answer from Produits-veto.com
Hello,
Indeed there were some issues with this delivery. We are sincerely sorry. We hope that the products meet your expectations.
Best regards,
The team at Produits-veto.com
Indeed there were some issues with this delivery. We are sincerely sorry. We hope that the products meet your expectations.
Best regards,
The team at Produits-veto.com
3
/5
★★★☆☆
Very very long delivery and the cat does not want to eat them.
Pat V.
purchased on 30/07/2025
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Answer from Produits-veto.com
Hello Pat,
Thank you for your feedback. We are sorry to hear that the delivery took longer than expected and that your cat does not seem to appreciate the products. Please be assured that we take your comments into account to improve our services and customer satisfaction.
Thank you for your feedback. We are sorry to hear that the delivery took longer than expected and that your cat does not seem to appreciate the products. Please be assured that we take your comments into account to improve our services and customer satisfaction.
3
/5
★★★☆☆
Ok
Pierre A.
purchased on 17/07/2025
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Answer from Produits-veto.com
Hello Pierre,
Thank you for taking the time to leave a review on our site "Produits-veto.com". We appreciate your feedback and would be happy to know how we could improve your experience to achieve a higher rating. Please feel free to share your suggestions!
Best regards,
The Produits-veto.com team
Thank you for taking the time to leave a review on our site "Produits-veto.com". We appreciate your feedback and would be happy to know how we could improve your experience to achieve a higher rating. Please feel free to share your suggestions!
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
The deworming and anti-parasitic products are very effective. However, it is relatively not visible on the site that the product for skin lesions is too dangerous and this should be indicated on your site. Why not highlight more manageable products
Fabienne D.
purchased on 23/07/2025
Translated review
Answer from Produits-veto.com
Hello Fabienne,
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to learn that you find our deworming and anti-parasitic products effective.
We take note of your comment on the visibility of information regarding the product for skin lesions. We are constantly working on implementing filters to highlight the most relevant products.
Thank you again for your constructive comments!
Best regards,
The Produits-veto.com team
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are pleased to learn that you find our deworming and anti-parasitic products effective.
We take note of your comment on the visibility of information regarding the product for skin lesions. We are constantly working on implementing filters to highlight the most relevant products.
Thank you again for your constructive comments!
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
Hello Helena,
Thank you for your feedback regarding your experience with our delivery service. We are sorry to learn that the choice of carrier did not meet your expectations and that it caused inconveniences. We hope you will find satisfaction in your future orders on our site.
Best regards,
The Produits-veto.com team
Helena G.
purchased on 19/07/2025
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Answer from Produits-veto.com
Good value for money, fast shipping
3
/5
★★★☆☆
Very good product. Less happy with the shipping costs
Corinne G.
purchased on 18/07/2025
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Answer from Produits-veto.com
Hello Corinne,
Thank you for taking the time to share your feedback on our site. We are delighted that you are satisfied with the quality of our products. Regarding the shipping costs, we understand your disappointment and take your feedback into account to improve our service. We are bound by the shipping costs imposed on us by the carriers.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback on our site. We are delighted that you are satisfied with the quality of our products. Regarding the shipping costs, we understand your disappointment and take your feedback into account to improve our service. We are bound by the shipping costs imposed on us by the carriers.
Best regards,
The Produits-veto.com team
2
/5
★★☆☆☆
Satisfied
Marie-therese F.
purchased on 10/07/2025
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Answer from Produits-veto.com
Hello Marie-Thérèse,
Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are happy to hear that you are satisfied with your experience on our site. Please feel free to share your suggestions so that we can continue to improve our services.
Best regards,
The team at Produits-veto.com
2
/5
★★☆☆☆
Delivery deadline not respected
Fabien V.
purchased on 10/07/2025
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Answer from Produits-veto.com
Hello Fabien,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery deadline was not respected. Your feedback is valuable and we are constantly working to improve our services. Unfortunately, it may turn out that transportation takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The team at Produits-veto.com
2
/5
★★☆☆☆
Product not received today, delivery point changed; very long delay.
Pascal S.
purchased on 09/07/2025
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Answer from Produits-veto.com
Hello Pascal,
Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry to hear that your order has not yet arrived and that the delivery point has changed. Please know that we are doing our best to ensure fast delivery times. Unfortunately, the carrier sometimes takes liberties with the drop-off of packages at relay points. We are unfortunately dependent on delivery partners.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
Very slow delivery
Charlotte B.
purchased on 09/07/2025
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Answer from Produits-veto.com
Hello Charlotte,
Thank you for your feedback regarding your experience on our site "Produits-veto.com". We are sorry to hear that the delivery did not meet your expectations and we take your comments very seriously in order to improve our service. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The Produits-veto.com team
Thank you for your feedback regarding your experience on our site "Produits-veto.com". We are sorry to hear that the delivery did not meet your expectations and we take your comments very seriously in order to improve our service. Unfortunately, it may happen that transport takes longer than expected, especially during the summer period. We will forward your comment to the concerned carrier.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
Box grossly taped
Jean Pierre P.
purchased on 02/07/2025
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Answer from Produits-veto.com
Dear Jean-Pierre, we thank you for your feedback regarding your order on our site Produits-veto.com. We are sorry to learn that the packaging did not meet your expectations and we take your comments into account to improve the quality of our services. Please note that we take the liberty of taping the box of the varromed bottle, as transport can sometimes be 'chaotic', this prevents the bottle from piercing the box. Indeed, aesthetically, it is not the most accomplished. Regards, The team at Produits-veto.com
3
/5
★★★☆☆
Out of stock and error in sending a product with the wrong reference.
Chloé R.
purchased on 23/06/2025
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Answer from Produits-veto.com
Hello Chloé,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a stock outage as well as an error in the shipment of your product. This does not meet our quality standards. Please be assured that we take your comments very seriously and will work to improve our service. Do not hesitate to contact us directly for any further assistance.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a stock outage as well as an error in the shipment of your product. This does not meet our quality standards. Please be assured that we take your comments very seriously and will work to improve our service. Do not hesitate to contact us directly for any further assistance.
Best regards,
The Produits-veto.com team
2
/5
★★☆☆☆
I am still waiting for a product and no news...
Thierry R.
purchased on 15/06/2025
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Answer from Produits-veto.com
Hello Thierry,
Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.
Best regards,
The Produits-veto.com team
Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not received your product and that you are without news. We take this type of situation very seriously and we will ensure to resolve this issue as soon as possible. Please do not hesitate to contact us directly for information about your order.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
I received 2 emails on the same day: One indicated delivery to one place and the other to another place. It's not a big deal.
Claude P.
purchased on 21/06/2025
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Answer from Produits-veto.com
Hello Claude,
Thank you for taking the time to leave your feedback. We apologize for the confusion regarding the delivery emails. We will pass the information to the carrier although we have little hope that this remark will be taken into account. Sometimes they are forced to change the delivery point depending on the opening or available space in the relay points.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to leave your feedback. We apologize for the confusion regarding the delivery emails. We will pass the information to the carrier although we have little hope that this remark will be taken into account. Sometimes they are forced to change the delivery point depending on the opening or available space in the relay points.
Best regards,
The team at Produits-veto.com
3
/5
★★★☆☆
I had ordered the powder version of dentalplak and received the liquid version. Not a big deal because I am discovering it...
Isabelle D.
purchased on 13/06/2025
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Answer from Produits-veto.com
Hello Isabelle,
Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team.
Thank you for your feedback and your comments on your experience with our site. We apologize for this small confusion regarding your Dentalplak order. We hope that the liquid version will satisfy you and allow you to discover new benefits. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Produits-veto.com team.
3
/5
★★★☆☆
The Vetoquinol Care product: hairballs, is not suitable for my cat, I have administered it 4 times and 4 times he vomits within 2 minutes. However, the priduits-veto site is very professional
Jacqueline C.
purchased on 13/06/2025
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Answer from Produits-veto.com
Dear Jacqueline,
Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.
Best regards,
The Produits-veto.com team.
Thank you for your feedback regarding the Vetoquinol Care product. We are sorry to hear that this product was not suitable for your cat. We are glad that you found our site professional and remain at your disposal for any assistance or advice.
Best regards,
The Produits-veto.com team.
2
/5
★★☆☆☆
Today it is the 21st of June and until now I haven't received my order.
Hugo C.
purchased on 02/06/2025
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Answer from Produits-veto.com
Hello Hugo,
Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.
Kind regards,
The Produits-veto.com team
Thank you for your message. We sincerely apologize for the delay. Your satisfaction is our priority, and we will do everything we can to track your order. Please contact us directly at m for any further assistance.
Kind regards,
The Produits-veto.com team
3
/5
★★★☆☆
I am happy with the products but not with the shipping, it was very long and no information on the delivery tracking
Delphine F.
purchased on 03/06/2025
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Answer from Produits-veto.com
Hello Delphine,
Thank you for your feedback and we are glad to know that you are satisfied with the products. We sincerely apologize for the delivery delay and the lack of information on tracking. Your experience is important to us, and we will work to improve our shipping service. Please do not hesitate to contact us if you have any questions or concerns.
Best regards,
The Produits-veto.com team
Thank you for your feedback and we are glad to know that you are satisfied with the products. We sincerely apologize for the delivery delay and the lack of information on tracking. Your experience is important to us, and we will work to improve our shipping service. Please do not hesitate to contact us if you have any questions or concerns.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
The product is okay, delivery however, even with Colissimo: no tracking information, and, not being notified, I had to pick up the package with difficulty
Monique S.
purchased on 20/05/2025
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Answer from Produits-veto.com
Hello Monique,
Thank you for taking the time to share your opinion and we are glad that you were satisfied with the product. We are sorry to hear that you encountered difficulties with the communication regarding the delivery. Colissimo is supposed to take over to notify you of the delivery. We are sincerely sorry. Please do not hesitate to contact us directly so that we can assist you further.
Best regards
The Produits-veto.com team
Thank you for taking the time to share your opinion and we are glad that you were satisfied with the product. We are sorry to hear that you encountered difficulties with the communication regarding the delivery. Colissimo is supposed to take over to notify you of the delivery. We are sincerely sorry. Please do not hesitate to contact us directly so that we can assist you further.
Best regards
The Produits-veto.com team
2
/5
★★☆☆☆
Still haven't received my order
Alexandra T.
purchased on 14/05/2025
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Answer from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry. Please do not hesitate to contact us directly to track your order.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
Speed reliability ok
Laurence R.
purchased on 07/05/2025
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Answer from Produits-veto.com
Hello Laurence, thank you for your feedback and we are glad that you appreciated the speed and reliability of our service. We are always listening to our customers and strive to continuously improve your experience on Produits-veto.com. Please feel free to share your suggestions for an even higher rating!
3
/5
★★★☆☆
Delivery time too long, more than a week after product compliant
Thierry G.
purchased on 27/04/2025
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Answer from Produits-veto.com
Dear Thierry,
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery time did not meet your expectations. We had an unexpected product shortage from the laboratory. We hope to see you again soon and provide you with a more satisfactory experience.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback on our site Produits-veto.com. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery time did not meet your expectations. We had an unexpected product shortage from the laboratory. We hope to see you again soon and provide you with a more satisfactory experience.
Best regards,
The team at Produits-veto.com
3
/5
★★★☆☆
Delivery delayed by several days and package crushed
Patrick P.
purchased on 03/05/2025
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Answer from Produits-veto.com
Hello Patrick,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery was delayed and that your package arrived damaged. We take your comments very seriously and will report this issue to the carrier. Please feel free to contact our customer service for any assistance.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery was delayed and that your package arrived damaged. We take your comments very seriously and will report this issue to the carrier. Please feel free to contact our customer service for any assistance.
Best regards,
The team at Produits-veto.com
2
/5
★★☆☆☆
Delivery time is too long.
Joly B.
purchased on 29/04/2025
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Answer from Produits-veto.com
Hello Joly,
Thank you for taking the time to share your feedback. We understand that the delivery time may have been frustrating and we apologize for this inconvenience. We shipped your package the same day but the holidays affected the delivery time.
Thank you for your understanding and we remain at your disposal for any questions.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We understand that the delivery time may have been frustrating and we apologize for this inconvenience. We shipped your package the same day but the holidays affected the delivery time.
Thank you for your understanding and we remain at your disposal for any questions.
Best regards,
The Produits-veto.com team
3
/5
★★★☆☆
I appreciated it except for the delay of several days before handing it over to the carrier!
Jackie M.
purchased on 07/04/2025
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Answer from Produits-veto.com
Hello Jackie, thank you for your feedback and we are glad that you appreciated your experience on our site. We take your comment regarding the processing time into account and will strive to improve this point in the future. Your satisfaction is our priority.
3
/5
★★★☆☆
Hello André, thank you for taking the time to share your feedback. We are pleased that your order arrived without any problems, but we are sorry to learn that you encountered difficulties with the transport. We take your feedback very seriously and will work with our delivery service to improve this experience in the future.
Andre M.
purchased on 02/04/2025
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Answer from Produits-veto.com
Satisfied