/10
★★★★★
based on 5383 reviews published
★★★★★
based on 5383 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Hello, I still have not received the ordered product, which was supposed to arrive 6 days ago...
Emi B.
purchased on 23/05/2025
Translated review
Answer from Produits-veto.com
Hello Emi,
Thank you for taking the time to share your opinion. We are sincerely sorry for this delay in the delivery of your order. Apparently, the carrier forgot to keep you informed of its availability. Thank you for your understanding and your trust in Produits-veto.com.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your opinion. We are sincerely sorry for this delay in the delivery of your order. Apparently, the carrier forgot to keep you informed of its availability. Thank you for your understanding and your trust in Produits-veto.com.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
No, I have not received my order blocked at Swiss customs
Anna S.
purchased on 11/05/2025
Translated review
Answer from Produits-veto.com
Hello Anna,
Thank you for your feedback. We are sorry for this blockage. Indeed, CalistripBiox is a new product from the Calier laboratory and apparently it has not been referenced. We have processed the refund for your order. We hope to be able to offer it on the Swiss market soon.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry for this blockage. Indeed, CalistripBiox is a new product from the Calier laboratory and apparently it has not been referenced. We have processed the refund for your order. We hope to be able to offer it on the Swiss market soon.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Great
Marie D.
purchased on 07/05/2025
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Answer from Produits-veto.com
Hello Marie,
Thank you for your positive comment! Your satisfaction is our priority and we are delighted that you had a good experience with our services. Please feel free to reach out to us for your future purchases.
Best regards,
The team at Produits-veto.com
Thank you for your positive comment! Your satisfaction is our priority and we are delighted that you had a good experience with our services. Please feel free to reach out to us for your future purchases.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
The package has not yet been received. We are in May, a month with many holidays, which may explain the delivery delay. I will revisit this review once the package is received.
Jean-paul M.
purchased on 01/05/2025
Translated review
Answer from Produits-veto.com
Hello Jean-Paul,
Thank you for your feedback. We completely understand your frustration regarding the delivery delay, especially during this period with many holidays. Rest assured that we are doing everything possible to ensure your package reaches you quickly. Please feel free to reach out to us if you have any questions.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We completely understand your frustration regarding the delivery delay, especially during this period with many holidays. Rest assured that we are doing everything possible to ensure your package reaches you quickly. Please feel free to reach out to us if you have any questions.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
After placing an order on May 1, still nothing received, regards, Adélina Dick
Adélina D.
purchased on 01/05/2025
Translated review
Answer from Produits-veto.com
Hello Adélina,
Thank you for your message and we are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
Thank you for your message and we are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as quickly as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I have not received my products, so I am not satisfied at all
Chantal R.
purchased on 30/04/2025
Translated review
Answer from Produits-veto.com
Hello Chantal,
Thank you for your feedback. We are sorry to hear that you have not received your products. We have also received your email. The carrier lost the package. We will send you a new package today. We are sincerely sorry.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We are sorry to hear that you have not received your products. We have also received your email. The carrier lost the package. We will send you a new package today. We are sincerely sorry.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I have not received my package.
Marie D.
purchased on 29/04/2025
Translated review
Answer from Produits-veto.com
Hello Marie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your package. Your satisfaction is important to us and we would like to resolve this issue as soon as possible. Please feel free to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your package. Your satisfaction is important to us and we would like to resolve this issue as soon as possible. Please feel free to contact us directly so that we can assist you.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I did not receive the delivery!
Regina G.
purchased on 28/04/2025
Translated review
Answer from Produits-veto.com
Hello Regina,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your order. Please know that we place great importance on our customers' satisfaction and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can assist you better.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your order. Please know that we place great importance on our customers' satisfaction and we are committed to resolving this issue quickly. Please feel free to contact us directly so that we can assist you better.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
It takes a week to receive a product that comes from Vienne, goes to Terrasson then to Clermont to finally end up in Creuse... What a journey, unfortunately it is faster to come from China.... Find the error!
Jean-pierre P.
purchased on 25/04/2025
Translated review
Answer from Produits-veto.com
Hello,
Your order was placed on Friday at 6:30 PM. It was prepared and shipped on Monday the 29th and was delivered on May 2nd. The deadlines of Mondial Relay were respected. We do not prepare and ship on weekends which extends the deadlines. Please feel free to anticipate your orders.
Best regards,
The team at Produits-veto.com
Your order was placed on Friday at 6:30 PM. It was prepared and shipped on Monday the 29th and was delivered on May 2nd. The deadlines of Mondial Relay were respected. We do not prepare and ship on weekends which extends the deadlines. Please feel free to anticipate your orders.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I still haven't received anything
Martine A.
purchased on 22/04/2025
Translated review
Answer from Produits-veto.com
Hello Martine,
Thank you for taking the time to leave your feedback. We are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to leave your feedback. We are sorry to hear that you have not yet received your order. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
Dissatisfied with the horse dewormers. Too hard to give. Cannot be given as impossible to get them out. Not satisfied at all. I will return them for a refund.
Anne-claire P.
purchased on 19/04/2025
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Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that the horse dewormers did not meet your expectations. Please feel free to contact us by email, if you haven't already, to proceed with the reshipment and refund of the products.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sorry to hear that the horse dewormers did not meet your expectations. Please feel free to contact us by email, if you haven't already, to proceed with the reshipment and refund of the products.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Error. You sent me cat dewormer instead of dog.
Michel A.
purchased on 18/04/2025
Translated review
Answer from Produits-veto.com
Hello Michel,
Thank you for taking the time to share your feedback. We apologize for this confusion. If it hasn't been done yet, please feel free to contact us by email for an exchange in good and due form. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We apologize for this confusion. If it hasn't been done yet, please feel free to contact us by email for an exchange in good and due form. Your satisfaction is our priority.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I am facing an issue with a short expiration date without a replacement solution being offered to me. (product advertised as 24 months of validity while I received a product valid for only 7 months). Product worth €100 and it seems that my dissatisfaction is not understood...
Angélique L.
purchased on 08/04/2025
Translated review
Answer from Produits-veto.com
Hello Angélique,
Thank you for taking the time to share your experience. As we discussed with you by phone and email, the two years of the product are from the date of manufacture of the product. The products were ordered from the laboratory a month prior. The products sent corresponded to the products available in their stock. As discussed, you can return the unused products to us and we can proceed with the refund for those.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. As we discussed with you by phone and email, the two years of the product are from the date of manufacture of the product. The products were ordered from the laboratory a month prior. The products sent corresponded to the products available in their stock. As discussed, you can return the unused products to us and we can proceed with the refund for those.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
Hello, sorry this is my second order of dermi-stop and with each shipment the tip of the bottle is broken, it is very unpleasant and especially difficult to use, not to mention that a large part of the contents of the bottle is in the packaging.
Pascal C.
purchased on 13/04/2025
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Answer from Produits-veto.com
Hello,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that you have encountered the same problem twice with the purchase of Dermi-Stop. Your satisfaction is our priority and we take your comments very seriously. Despite special attention given to packaging, the tips are fragile and transport mishandles the packages. We will report this information to our logistics team to ensure adequate packaging. If you haven't already, please contact customer service to arrange for a refund of the product.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that you have encountered the same problem twice with the purchase of Dermi-Stop. Your satisfaction is our priority and we take your comments very seriously. Despite special attention given to packaging, the tips are fragile and transport mishandles the packages. We will report this information to our logistics team to ensure adequate packaging. If you haven't already, please contact customer service to arrange for a refund of the product.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I have not received the parcel yet...
Konstantina S.
purchased on 04/04/2025
Translated review
Answer from Produits-veto.com
Hello KONSTANTINA,
Thank you for taking the time to share your feedback. We completely understand your frustration regarding the non-receipt of your package. We have exchanged emails about the transport issues. We hope that Hellenic Post has been able to respond to you regarding the location of your package. Please feel free to contact us by email for further assistance.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We completely understand your frustration regarding the non-receipt of your package. We have exchanged emails about the transport issues. We hope that Hellenic Post has been able to respond to you regarding the location of your package. Please feel free to contact us by email for further assistance.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Order not received
Samia A.
purchased on 06/04/2025
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Answer from Produits-veto.com
Hello Samia,
Thank you for taking the time to share your feedback. We are sorry the carrier lost your package. We have sent you an email to offer either a refund or a reshipment. We are waiting for your response.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your feedback. We are sorry the carrier lost your package. We have sent you an email to offer either a refund or a reshipment. We are waiting for your response.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I only received half of my order, even though I paid for it in full: €62.10 (which means, €31.05 wasted). I am extremely disappointed.
Alexandra L.
purchased on 31/03/2025
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Answer from Produits-veto.com
Hello Alexandra,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your complete order. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive your complete order. We invite you to contact us directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Good afternoon, I cannot be satisfied as I have not yet received the order. They sent me several notices that they would deliver, but it was never delivered.
Gustavo S.
purchased on 19/02/2025
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Answer from Produits-veto.com
Hello Gustavo,
Thank you for your message. We are sorry to hear that you did not receive your order and we understand your frustration. We have received the order back. We do not understand why. We do not have more information. We will proceed with the refund of your order today.
With our apologies.
Best regards,
The Produits-veto.com team
Thank you for your message. We are sorry to hear that you did not receive your order and we understand your frustration. We have received the order back. We do not understand why. We do not have more information. We will proceed with the refund of your order today.
With our apologies.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Product not received…
Aurélie B.
purchased on 04/03/2025
Translated review
Answer from Produits-veto.com
Hello Aurélie,
We apologize for the delivery delay. As discussed by email, we anticipated the return of the package and have resent your order. Hoping this resolves your issue.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
We apologize for the delivery delay. As discussed by email, we anticipated the return of the package and have resent your order. Hoping this resolves your issue.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I still haven't received my package. Very time-consuming
Bárbara S.
purchased on 05/03/2025
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Answer from Produits-veto.com
Hello Bárbara,
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority. Please contact us by email so we can resolve this issue. We will do everything possible to solve this problem as quickly as possible. Do not hesitate to contact us directly so we can assist you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
We are sorry to hear that you have not yet received your package. Your satisfaction is our priority. Please contact us by email so we can resolve this issue. We will do everything possible to solve this problem as quickly as possible. Do not hesitate to contact us directly so we can assist you. Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
The package did not arrive at the mentioned location and I have not been able to retrieve it yet. Order placed since February 28 or March 3.
Nicolas-louis L.
purchased on 28/02/2025
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Answer from Produits-veto.com
Hello Nicolas-Louis,
Thank you for your feedback and we are sorry to hear that you did not receive your package at the initially planned location. Your satisfaction is our priority, however, we do not have complete control over the carrier's rerouting. We hope for satisfaction with the products upon receipt.
Best regards,
The team at Produits-veto.com
Thank you for your feedback and we are sorry to hear that you did not receive your package at the initially planned location. Your satisfaction is our priority, however, we do not have complete control over the carrier's rerouting. We hope for satisfaction with the products upon receipt.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I’m still waiting for the items, they have been shipped in France instead of Italy (zip code and town are Italian, mistake really unexpected).
Andrea F.
purchased on 17/02/2025
Translated review
Answer from Produits-veto.com
Hello Andrea,
Thank you for taking the time to share your experience. We sincerely apologize for this confusion regarding the delivery of your items. Indeed, the country indicated when placing your order was not correct. We have resent your order. Your satisfaction is our priority, and we remain at your disposal for any further assistance.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We sincerely apologize for this confusion regarding the delivery of your items. Indeed, the country indicated when placing your order was not correct. We have resent your order. Your satisfaction is our priority, and we remain at your disposal for any further assistance.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
I was contacted to inform me that my payment had not gone through. I repaid and ultimately it was an error on your part and I paid twice.
Danielle V.
purchased on 16/02/2025
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Answer from Produits-veto.com
Hello Danielle,
Thank you for taking the time to share your experience. We sincerely apologize for the confusion regarding your payment. Your feedback is valuable and we are committed to investigating this situation to prevent it from happening again. We have contacted you by email to find a solution. We are committed to resolving this issue as soon as possible.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We sincerely apologize for the confusion regarding your payment. Your feedback is valuable and we are committed to investigating this situation to prevent it from happening again. We have contacted you by email to find a solution. We are committed to resolving this issue as soon as possible.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
I did not receive my order because according to the tracking information the address is incorrect, but that is not true and they do not respond to assistance requests.
Castaldo C.
purchased on 06/02/2025
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Answer from Produits-veto.com
Hello Castaldo,
Thank you for your feedback. As mentioned in our response to another review, we have not received your email communications. We must have encountered issues with email. We apologize for that. We have taken the necessary steps with our technical service. Please feel free to contact us by email at [email protected]. We are committed to providing you with a solution.
Best regards,
The Produits-veto.com team
Thank you for your feedback. As mentioned in our response to another review, we have not received your email communications. We must have encountered issues with email. We apologize for that. We have taken the necessary steps with our technical service. Please feel free to contact us by email at [email protected]. We are committed to providing you with a solution.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
Hello, I am very disappointed with the lack of professionalism in the order preparation, product casserole, absence of the dosing pump for the can and the pod for the powder. I ordered a product for my old horse listed among the doping products and no protective measures for the packaging. Upon opening this cardboard box in my living room, filled with powder, I exposed my 20-month-old son and my international referee partner to a potentially dangerous product. After 1 hour of cleaning, I am simply furious at your lack of professionalism. I expect a replacement bucket with the doser as soon as possible.
Jamal L.
purchased on 31/01/2025
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Answer from Produits-veto.com
Hello Jamal,
Thank you for taking the time to share your experience. We are sincerely sorry for the condition of your order upon receipt. The bucket was indeed protected and packaged, unfortunately, the transport was more than chaotic apparently. As for the pump, we are sorry, it was an oversight on our part. We take your feedback very seriously and will look into what happened to improve our service.
We will also ensure that you receive the replacement bucket with the missing accessory as soon as possible.
We have exchanged on the subject by email.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
Thank you for taking the time to share your experience. We are sincerely sorry for the condition of your order upon receipt. The bucket was indeed protected and packaged, unfortunately, the transport was more than chaotic apparently. As for the pump, we are sorry, it was an oversight on our part. We take your feedback very seriously and will look into what happened to improve our service.
We will also ensure that you receive the replacement bucket with the missing accessory as soon as possible.
We have exchanged on the subject by email.
Thank you for your understanding.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
The place where I have to pick up my order is only open on Thursday afternoons 🙁
Aurelie P.
purchased on 30/01/2025
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Answer from Produits-veto.com
Hello Aurélie,
Thank you for your feedback. We understand that the pickup hours can be restrictive. Please note that when you select your pickup point, you have the opening hours of the stores. Do not hesitate to contact us if you need assistance.
Best regards,
The Produits-veto.com team
Thank you for your feedback. We understand that the pickup hours can be restrictive. Please note that when you select your pickup point, you have the opening hours of the stores. Do not hesitate to contact us if you need assistance.
Best regards,
The Produits-veto.com team
1
/5
★☆☆☆☆
My package has not arrived yet
Remy S.
purchased on 16/01/2025
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Answer from Produits-veto.com
Hello
We are very sorry that you have not received your parcel. In the future, please do not hesitate to contact us by email for a quicker response.
We have checked the tracking and it seems that the parcel is stuck in customs. Presumably they contacted you on 22/01 because some information was missing.
Please do not hesitate to contact them to resolve the problem and unblock the parcel.
Sincerely
We are very sorry that you have not received your parcel. In the future, please do not hesitate to contact us by email for a quicker response.
We have checked the tracking and it seems that the parcel is stuck in customs. Presumably they contacted you on 22/01 because some information was missing.
Please do not hesitate to contact them to resolve the problem and unblock the parcel.
Sincerely
1
/5
★☆☆☆☆
The order was not complete and has not been refunded.
Didier A.
purchased on 27/12/2024
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Answer from Produits-veto.com
Hello Didier,
Thank you for taking the time to share your experience. We have refunded the missing product on 09/01/2025, and we will send you the proof by email. Thank you again for your feedback, it helps us to constantly improve our service. Best regards, The team at Produits-veto.com.
Best regards,
The team at Produits-veto.com
Thank you for taking the time to share your experience. We have refunded the missing product on 09/01/2025, and we will send you the proof by email. Thank you again for your feedback, it helps us to constantly improve our service. Best regards, The team at Produits-veto.com.
Best regards,
The team at Produits-veto.com
1
/5
★☆☆☆☆
No delivery of packet yet
Melanie H.
purchased on 12/01/2025
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Answer from Produits-veto.com
Thank you for your feedback, Mélanie. We are very sorry for the inconvenience. We have opened a dispute with the carrier to resolve the situation. Please contact us again early next week so that we can find an alternative. We will do our best to ensure that you receive your products quickly. Thank you for your patience.
1
/5
★☆☆☆☆
Package ordered on 5/1/25 still not received on 15/1/25
Christine H.
purchased on 05/01/2025
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Answer from Produits-veto.com
Hello Christine, we are sorry to hear that you have not yet received your package. We are doing everything we can to ensure fast and reliable delivery to our customers. Please feel free to contact us by email at customer service, if you haven't already, for resolution of the issue. Best regards, the Produits-veto.com team.
1
/5
★☆☆☆☆
Hello, I still haven't received the package. My order is dated 3/1 and the last status of the shipment is on the way to the distribution center. Thank you for getting back to me. Best regards, Sonia Aubert Garcia
Sonia A.
purchased on 02/01/2025
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Answer from Produits-veto.com
Hello Sonia, thank you for your feedback. We are sorry for this delay in the delivery of your package. We have opened a dispute with the carrier to ensure it is delivered to you as soon as possible. Thank you for your patience and trust. Have a nice day.
1
/5
★☆☆☆☆
Still haven't received my order and my mare is coughing a lot! I have already sent an email.
Angela S.
purchased on 03/01/2025
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Answer from Produits-veto.com
Hello Angela, we are sorry for the delay in delivering your order and for the inconvenience caused to your mare. We have received your email and opened a dispute with Mondial Relay to provide you with a quick solution. Thank you for your patience and trust. Best regards, The team at Produits-veto.com.
1
/5
★☆☆☆☆
The product arrived broken.
Roche C.
purchased on 27/10/2023
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Answer from Produits-veto.com
Hello, thank you for your feedback. We are sorry to hear that the product you received was broken. We take the quality of our products very seriously and will do everything possible to prevent this from happening in the future. If you would like a refund or an exchange, please do not hesitate to contact us by email and we will find a solution to resolve this issue. Thank you again for your feedback, it helps us to constantly improve our service. Best regards, The team at Produits-veto.com.
1
/5
★☆☆☆☆
I cannot give a review as I still have not received my order
Jean Maurice A.
purchased on 17/12/2024
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Answer from Produits-veto.com
Hello Jean Maurice, thank you for sharing your experience with us. We are sorry for the delivery delay during this holiday season. We are doing our best to deliver as quickly as possible. The package was delivered on 03/01/2024 to the selected pickup point. We hope you can use the product correctly from now on. We appreciate your feedback and assure you that we are constantly working to improve our service. Thank you for your trust in Produits-veto.com.
1
/5
★☆☆☆☆
Order still not received for a delivery scheduled for Friday, December 27, service more than average...
Benoît C.
purchased on 21/12/2024
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Answer from Produits-veto.com
Hello Benoît, we are sorry. We understand your frustration and we are doing everything possible to ensure your products are delivered as soon as possible. Your satisfaction is our priority and we hope to have the opportunity to prove it to you in the future. We have sent you an email indicating the availability of your product at the Post Office due to a delivery issue. We thank you for your trust and remain at your disposal for any requests. The team at Produits-veto.com
1
/5
★☆☆☆☆
Did not receive the products.
Matthias H.
purchased on 22/12/2024
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Answer from Produits-veto.com
Hello Matthias, we are sincerely sorry that you did not receive the products you ordered. We do our best to provide quality service and we will take steps to ensure this does not happen again in the future. We have resent the incorrect products and offered you the received products as a commercial gesture. Thank you for your feedback.
1
/5
★☆☆☆☆
So far these are good products thank you
Jean-paul P.
purchased on 10/12/2024
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Answer from Produits-veto.com
Hello Jean-Paul, thank you for taking the time to leave a review on our site. We are delighted to see that you are satisfied with our products so far. We will continue to strive to provide you with quality products to meet your needs. Please do not hesitate to contact us if you have any questions or suggestions to improve your experience on our site.
1
/5
★☆☆☆☆
I didn't receive my order.
Smaranda P.
purchased on 11/12/2024
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Answer from Produits-veto.com
Hello Smaranda, thank you for your review. I am sorry that you did not receive your order. We take all customer feedback very seriously and will do our best to resolve this issue. Please do not hesitate to contact us for any further assistance. Sincerely,
The Produits-veto.com team.
The Produits-veto.com team.
1
/5
★☆☆☆☆
I did not receive the package
Celine L.
purchased on 08/12/2024
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Answer from Produits-veto.com
Hello Céline, thank you for your feedback. We have just sent an email for commercial follow-up. Indeed, the package has been stuck for several days at the Mondial Relay distribution center. We have taken the necessary steps to resolve this issue as quickly as possible by opening a claim with the carrier. Your satisfaction is our priority and we are doing everything we can to ensure our customers receive their orders in the best possible time. Thank you for your patience and trust. The team at Produits-veto.com.
1
/5
★☆☆☆☆
I never received my order
Karima B.
purchased on 26/11/2024
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Answer from Produits-veto.com
Hello Karima,
We are sorry to learn that you have not received your order. Unless we are mistaken, we have resent your order today. Thank you for contacting us directly by email. Thank you for your trust.
Best regards, The team at Produits-veto.com
We are sorry to learn that you have not received your order. Unless we are mistaken, we have resent your order today. Thank you for contacting us directly by email. Thank you for your trust.
Best regards, The team at Produits-veto.com