★★★★★
based on 5984 reviews published
Latest neutral customer reviews
I bought your products for their appeal, but my cats refuse to take them
Thank you for sharing your experience with these products. We are sorry to hear that your cats do not accept them. Every animal has its own preferences, and we encourage you to explore other options from our range.
Best regards,
The team at Produits-veto.com
Ordered on Wednesday and still no delivery notice on Monday.
Thank you for taking the time to share your opinion. We understand your frustration regarding the delivery delay. Your satisfaction is essential to us, and we are committed to improving our service. We hope for a quick delivery from now on.
Best regards,
The team at Produits-veto.com
Hello, lack of poultry products.
Best regards, The team at Produits-veto.com
Delivery time too long
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are doing everything we can to improve our services and reduce delays. However, we are constrained to work with external carriers who may encounter problems during the delivery of products.
We are sincerely sorry
Best regards,
The team at Produits-veto.com
Very satisfied
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience on Produits-veto.com. Please do not hesitate to reach out to us for any questions or suggestions.
Best regards,
The Produits-veto.com team
Order not well protected, tip of the ordered bottle broken in the box. Thank you
Thank you for taking the time to share your experience on our site. We are sorry to learn that your order did not arrive in a satisfactory condition and that the tip of the bottle was broken. Please know that we take the protection of our products during shipping very seriously. Your feedback is valuable and we will use it to improve our packaging. Please do not hesitate to contact our customer service so that we can find a solution together.
Best regards,
The Produits-veto.com team
Very far delivery
Thank you for your feedback regarding your experience on our site Produits-veto.com. We are sorry to learn that the delivery distance was a problem for you. Unless there was a rerouting by the carrier (which we cannot influence), the delivery is made to the location selected when placing the order.
Best regards,
The Produits-veto.com team
When I placed the order, the prices were displayed excluding tax and not including VAT. I realized it too late. I will not place any more orders with you
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties regarding the price display on our site. Your feedback is valuable and we will ensure to check the proper functioning of the site. Please note that a price display discrepancy may be due to an ad blocker, being located outside of France, or a misconfiguration of your computer/smartphone settings.
Best regards,
The team at Produits-veto.com
Shipping costs are too high.
Best regards,
The Produits-veto team
Received two bottles, one not screwed on properly I lost a bit of product it's a shame Best regards
Thank you for taking the time to share your experience with us. We are sorry to hear that one of your bottles was not screwed on properly and that this led to a loss of product. Your feedback is valuable and helps us improve our services, we remain vigilant about this. Please do not hesitate to contact us directly in cases of degradation like this we will do what is necessary.
Best regards,
The Produits-veto.com team
Very long delivery times!
Thank you for taking the time to share your opinion on our site Produits-veto.com. We are sorry to hear that you experienced long delivery times. Unfortunately, the delays with Mondial Relay are sometimes longer, we apologize for that. For faster delivery, we invite you to choose Colissimo.
Best regards,
The Produits-veto.com team
After 10 days, I still have not received the order delivered from France to Belgium. The fact that the delivery company Mondial Relay is offered in the choices is harmful to the company's image. I still cannot give an opinion on the product as it has not yet been received. It goes from Paris to Lisbon to return to Paris... Then Belgium...
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered delivery issues with your order. Your experience is important to us, and we understand how frustrating this can be.
The implementation of Mondial Relay was a request from a good number of our customers. If you have delivery problems, do not hesitate to contact our customer service and the customer service of Mondial Relay to unblock the situation.
Best regards,
The Produits-veto.com team
Unfortunately, I did not receive the package despite receiving a delivery email
Thank you for taking the time to share your experience. We are sorry to hear that you did not receive your package despite the delivery email. We invite you to contact us directly to resolve this issue as soon as possible. Your satisfaction is paramount to us.
Best regards,
The Produits-veto.com team
After a week of use not completely convinced by the result... I continue anyway to see later. Otherwise, product that I mix with food and which is ingested without problem by my puppy.... and received in perfect packaging.
Delivery times too long! It took me over a week to receive the products ...not great ...
Until now never had any issues, but this time the delivery was via Mondial Relay, and when I entered the code the locker was empty. I contacted Mondial Relay, too complicated to request a refund. If my next order goes through Mondial Relay again, I will refrain.
Hello I still have not received my package
No problem with the order but Colissimo does not deliver and does not ring the intercom. I had to go out
Order received well packaged in very good condition. However, the delivery time is too long. Ordered on 11/12/24 and delivered on 21/12/24.
Thank you for sharing your feedback on our site Produits-veto.com.
We are pleased that your order was delivered in good condition after being carefully packaged. However, we are sorry for the longer than expected delivery time. We do our best to ship orders as quickly as possible, but sometimes delays beyond our control may occur. Our pharmaceutical distributor has changed management software, extending our supply times.
We hope our products meet your expectations and that you will continue to trust us for your veterinary purchases.
Best regards,
The Produits-veto.com team.
Hello, My package arrived damaged. One of the bottles inside leaked due to the shock certainly. I only found 2 bottles of traumasedyl out of 3 ordered. I am sorry and I am waiting for a commercial gesture from the site.
Too long delay and warned too late
The costs related to packaging the package, the grant of Mer, and customs fees represent almost half of the product's selling price. It's exorbitant especially since the DOM are French territories.
I am satisfied with the product but the delivery went poorly since one of the two boxes (the one with 25 bottles, poorly packaged) opened during transport and the packaging of the bottles was very damaged. Moreover, the first package was delivered to a different relay point and the second was delivered with a 24-hour delay. Eric REGLEY
Product as described but delivery time much too long for a veterinary product.
Overall the site is good but the shipping times are too long.
Good
I still haven't received my package
Not easy to get down every time...
Package delivered the next day while the delivery person was on the order
You need to improve the packaging, the product arrives broken
I recommend this site, the only downside is that I never receive an email to say that my order has arrived.
The tablets are too big. They need to be crushed in pâté and not sure the cat will eat it all
Damaged and open box. Poorly taped. Lack of care in packaging.
Package arrived late, at the wrong place in a package that the post had to repackage...
A big downside: I choose a delivery point next to my work that is open when I finish my day and I am delivered to a post office 5 km away that closes before the end of my day....
Too long, I should have gone to my village pharmacy
Well received but the bottle was damaged during delivery. I had to put the product in another container because it was leaking.
Delivery too late
Delivery delay far too significant, veterinary treatment done too late!
There is no possibility to track the package, collisimo did not send an email with tracking. In the box, there were no spacers, the primary product packaging was all very damaged.