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F
Rating: 2 out of 5
fast but too bad not to have a good one to print, a bit high price
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Customer reviews of Protennis
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9,3
/10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
Summary of reviews
The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Reviews 2 and 3 stars
Reset filtersF
Rating: 2 out of 5
I did not receive the color of the shoes ordered. And the exchanges by email were not clear.
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D
Rating: 3 out of 5
I received only one package but you charged me for 2 shipments. I did not receive a response to my email notifying about the situation
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R
Rating: 3 out of 5
Order received perfectly but after 3 weeks.
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T
Rating: 3 out of 5
I can only speculate, but the shoe feels poorly made and is, in my opinion, not suitable for the ash court. Either poorly made, a design flaw, fake, or my mistake.
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M
Rating: 3 out of 5
No free return, I also received two different messages regarding this, one says that I have to pay for the return myself, the second said they would send a postman, who really did not arrive. Ultimately, they deducted 7 € from the refund. Otherwise, fast delivery, communication was good but not completely clear.
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H
Rating: 3 out of 5
Most other sites have a return voucher in case of product exchange
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G
Rating: 3 out of 5
Item indicated in stock when it was not, otherwise fast and careful delivery
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J
Rating: 2 out of 5
sending too slow, no tracking of package offered, you have to follow up to get information. Others do better and faster.
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S
Rating: 3 out of 5
The prices are extremely competitive. Delivery side is more debatable. Dented ball tube and opened overgrip package.
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L
Rating: 3 out of 5
They do not have a return service, which is at the customer's expense. Therefore, returning an item costs more than double the shipping fees compared to its value.
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C
Rating: 3 out of 5
DELIVERY PROBLEM
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L
Rating: 3 out of 5
Did not bring a case
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M
Rating: 2 out of 5
Return and had to pay for shipping myself. Still no info received on when I will get a larger size or that they have received my return.
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C
Rating: 3 out of 5
I would have liked to return the shoes because they were not the right size but unfortunately I no longer had the labels. Too bad
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A
Rating: 2 out of 5
Returns are not free, for shoes it's complicated anyway! On other tennis sites, returns are free.
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Ó
Rating: 2 out of 5
everything correct
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V
Rating: 2 out of 5
Sneaker head in size 43 that fits smaller than usual!
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S
Rating: 3 out of 5
Disappointed by the return policy
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P
Rating: 3 out of 5
I was disappointed because despite the fact that on the site I was able to order and pay for a model, customer service contacted me to inform me that the desired product was not available, services then reactive
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P
Rating: 2 out of 5
The product received is not the product ordered.
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R
Rating: 2 out of 5
Order placed without difficulty, products at a reasonable price, but one product seems disappointing, the Adidas Match 25 pickleball paddle which already shows visible impacts after 3 hours of play. I do not recommend this product even for beginner players. Thank you
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B
Rating: 3 out of 5
Hello, I had to return my package due to a size error, I wear size 43 but this time the size was too small. (I didn't know the brand) The return is at my expense and adds 13 euros to the purchase. It's a shame there are no return labels from your side. Otherwise, quality site, beautiful product. Have a nice day.
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M
Rating: 3 out of 5
I bought a pair of sports shoes. To order the size of the shoes, I followed the size guide that was on the product, but when it arrived at my house, the size was too small. I had to return the product paying the shipping costs (€16). I understand that I have to pay the costs, as it is specified on the website, but I based my size choice on a document from your website, I don't think it's my fault that I chose the wrong size. I am not happy about that. Thank you.
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K
Rating: 2 out of 5
Delivery too long, poor communication.
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A
Rating: 2 out of 5
I am not satisfied with the return policy that costs me 30 euros for shipping from where I live... for a pair of shoes purchased for 90, it's not worth it, and I kept the shoes slightly big.
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C
Rating: 2 out of 5
Damaged product!!!
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P
Rating: 2 out of 5
I had to claim my order after at least eight days, so it didn't arrive on time for the person I was going to gift it to
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E
Rating: 2 out of 5
package shipped and arrived late
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R
Rating: 3 out of 5
Delayed delivery without any information on when it can be delivered.
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E
Rating: 2 out of 5
A lot of waiting for the shipment. I had already ordered, and I had the same issue
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A
Rating: 3 out of 5
Products at a great price. However, shipping is a disaster! I ordered and paid on January 6th and received it 10 days later, on January 16th. It took too long. The important thing is that I received it, but the competition delivers much faster. Definitely faster.
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P
Rating: 2 out of 5
Product and price okay but delivery very very long! About 15 days!
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A
Rating: 3 out of 5
Overall satisfied even though the order was received after 10 days...
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L
Rating: 3 out of 5
Order placed on Thursday, December 18 at 8:30 AM. Order shipped on Tuesday, December 23. Package arrived on Tuesday, December 30. We are very far from the 24/48 hours displayed on the site.
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F
Rating: 3 out of 5
Not satisfied
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M
Rating: 2 out of 5
We pay for delivery and the delivery person doesn't even come and leaves the package at the pickup depot!!!! It's always the same thing!
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A
Rating: 2 out of 5
Unfortunately, the bat already had 4-5 dents.
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L
Rating: 2 out of 5
I am disappointed with the finish, you can see the glue all around the shoe. But since it's for Christmas, I don't have time to return it
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J
Rating: 3 out of 5
I bought a product, they sent me another one, I have been waiting for a response since Wednesday the 26th.
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