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S
Rating: 4 out of 5
Too bad I didn't receive the first email to notify me of the arrival of the package
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Customer reviews of Protennis
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 3 010 published reviews
Summary of reviews
The online store Protennis excels in providing fast delivery, with many customers noting that items arrive as described and within the promised timeframes, often exceeding expectations. The competitive pricing is frequently highlighted, making it an appealing choice for shoppers looking for value. Product quality also receives commendations, with customers expressing satisfaction with their purchases, particularly mentioning the shoes and rackets as meeting their specifications.
Reviews 2 and 4 stars
Reset filtersE
Rating: 4 out of 5
Very good price. Too bad the delivery is disappointing since I was delivered to a locker other than the one I had chosen.
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F
Rating: 2 out of 5
Package arrived without notice and very late
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N
Rating: 2 out of 5
Very fast delivery, inexpensive and good choice of pickup points, but I did not receive the correct package for the 2nd time in 3 orders at Protennis.
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L
Rating: 4 out of 5
Everything is ok but confusion with the carrier GLS
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H
Rating: 2 out of 5
Shoes ordered in size 45 received size 42.5
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F
Rating: 4 out of 5
If it could improve the information on the status of the shipment and the delivery time
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C
Rating: 4 out of 5
Perfect
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V
Rating: 2 out of 5
Disappointing product, the sole of the shoe comes off after 1 use. Customer service does not respond to emails. The transport service is correct.
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P
Rating: 2 out of 5
Very long shipping time
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D
Rating: 4 out of 5
Ease of online ordering, user-friendly site; small downside, upon receiving the order, the box was not well sealed! But fortunately, all the ordered items were inside.
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F
Rating: 2 out of 5
Too bad for the return because the shoes I bought were too big, too complicated to return, something like that.
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L
Rating: 2 out of 5
The gift worth €30 announced for the order is a real joke. The water bottle went straight to the trash because with a hole for air it is dangerous, water can go into the lungs. The cap is worth a maximum of €5, the sweatband is OK. All the gift products are Technifibre, no relation to the brand I chose for the shoes. A simple vibration dampener and 3 Yonex overgrips would have done the trick even for a value of only €10.
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B
Rating: 4 out of 5
A small delay regarding the shipment was all good
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A
Rating: 2 out of 5
Unfortunately, the order arrived well beyond the scheduled timing when the item was no longer needed
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P
Rating: 4 out of 5
Product compliant
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C
Rating: 4 out of 5
Very good shoes
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I
Rating: 4 out of 5
He arrived 2 days late
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G
Rating: 2 out of 5
Fast delivery! Unfortunately, one of the straps of the bag came off after the first use!
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F
Rating: 4 out of 5
Very good, product matched the description, very good packaging, very fast processing, fast shipping, can recommend
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S
Rating: 4 out of 5
.
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J
Rating: 4 out of 5
Everything went perfectly
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B
Rating: 2 out of 5
Website and prices are great but logistics are not terrible with delivery to a different pickup point than the one selected
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F
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Very good, fast delivery in good condition
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B
Rating: 4 out of 5
Good products, fast delivery
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R
Rating: 4 out of 5
A problem with my order because sneakers were unavailable... but after very good advice, here I am with a new pair that is great... I don't regret listening to their advice... The score of 4 comes from the time it took to get my new shoes (3 weeks), it's a shame but I will continue with them because their prices are highly competitive and especially they are very good advisors and very pleasant on the phone
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C
Rating: 2 out of 5
2 weeks to send a package (scheduled in 3 days on the site). This gift arrived after the birthday (and after I claimed it)
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D
Rating: 4 out of 5
Great
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R
Rating: 2 out of 5
I always take the same size with Adidas, and this is the second time it doesn't fit. Moreover, returns are at my expense.
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Y
Rating: 4 out of 5
I take away 1 star because 1 item was missing from my order (I was refunded) Otherwise satisfied.
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M
Rating: 2 out of 5
I am not really satisfied. Not with your service but with your carrier who left my package in front of my home after the appointment time he had indicated to me.
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P
Rating: 4 out of 5
The item matches the description, except for the color (red) which is much less vibrant than in the photo. And instead of 48/72 hours for delivery, it took 10 days (issues with the supplier, yes maybe, but not cool.
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Y
Rating: 4 out of 5
Perfect
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P
Rating: 4 out of 5
Bag arrived as expected
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A
Rating: 2 out of 5
It has taken a long time to arrive.
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G
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Good, but slow in shipping
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P
Rating: 4 out of 5
well my order was delivered quickly
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P
Rating: 4 out of 5
Thank you Protennis, very satisfied with the order. On the other hand, the carrier should be changed, DHL is a pain, the second time they screw me up with the delivery to the relay point, the second time I'm obliged to pick it up 10 km from my home.
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