Reviews Protennis

The ordered item does not do the job, does not maintain the pressure of 28psi for 3 Padel balls and after an hour it drops to 0psi, very disappointed...

Connection problem on the site to make the return

Scandalous delays. Proactivity for information or solutions close to zero.

The wait is way too long between what is announced on the site and what actually happens. The same opinion from a friend yesterday who placed an order with tennis equipment, she took two weeks to receive her package. It was my first purchase with you and I think it will be the last. Have a good day Coraline Laurent

Delivery time of 10 days is way too long for competitive use

The shorts received did not match the description, I returned them and I am waiting for the refund

Very bad service. They do not meet the delivery in 24/48 hours, it's false. Ten days waiting for delivery still.

Delivery time too long

Order placed on December 16 and received after the Christmas holidays. I would have liked a commercial gesture or a discount for a future order.

I ordered a pair of shorts and a t-shirt but I did not receive the shorts. I made a complaint about my order, I am waiting for a response.

Did not arrive on time

This racket was a gift and is still delayed, it hasn't arrived yet

Package received

Nothing against pro tennis but the GLS delivery person is completely lost and incompetent I'm still waiting for my package

The side of the box is torn open, not really happy with this first experience, not sure about recommending

My son used his squash racket at a training session and it broke on the first hit. Is it guaranteed?

Fatal, the shoes were too big for me and you offered no facility for their exchange or return, I had to pay 26€ at the post office to return them. I will not buy anything here again.

I wanted to cancel part of the shipment and it was not possible

Very expensive. High prices

The size 44 of this Babolat model is not the same as the size 44 Babolat purchased from you previously

Possible return but at your expense We avoid recommending if the sizes do not fit

No order confirmation received for the order. Waited 10 days for the goods. Poor service

Return procedure is too cumbersome and too expensive. Ordering from a .be site and returning to France? Come on...

I have not received my order and no one has responded after sending several emails.

Lack of seriousness and customer service. You clearly had a dissatisfied customer and you let the case deteriorate.

I have not received the product I purchased and I have no solution regarding this.

On a Babolat shoe, the stickers on the sides came off after two uses. Not cool.

Never again

Short missing

Hello, I am not satisfied. Indeed, the shoes I received do not match the size of my foot. Normally, I wear size 42, but the shoes I received are too small even though they are size 42, and they hurt my feet. I cannot use them because they are small. Best regards. Mr. Mangili

I am not satisfied with my purchase: unfortunately, once I received the product, it did not convince me as I hoped. I intended to return it, but since it is not free and the seller is in France, the shipping costs would be too high. Between shipping and return fees, it is not worth it for me to proceed. I acknowledge that I was not careful in checking the return policy in advance.

Poor return handling. This was our last purchase at protennis.fr.

After-sales service is terrible and the email exchange was catastrophic

Initially, they did not respond to 3 emails and there were delays both in receiving the racket and in stringing it. The racket and the stringing were perfect, but the timing was really too slow, which is the only flaw.

No information on the site stating that the item is out of stock. Order placed with payment for express shipping in 48 hours. All this to receive the item 10 days later and the seller ignored my request for a refund of the difference for shipping that turned out to be standard and no longer express. I do not recommend

The return costs seem excessive to me. €19 Very difficult to return an item. I will not buy again.

Can we return the racket and get a refund?

Order too long

The package has not arrived yet, the address is wrong because you transcribed it incorrectly.

Delivery not compliant. I unsubscribed from your site. First experience and therefore last experience.