Reviews Protennis

There is no return label and I have to pay for shipping to France. A shame

Slow delivery The same repeated reminder email No one on the phone

I give my main address for delivery and it ends up in Nîmes

Very little flexibility for returns

I made this order to get the balls but in the end they were canceled for me while I have friends who received them. I am very disappointed.

The shoes we bought show defects. Protennis does everything to avoid helping us further. Is it a counterfeit item? First and last time for protennis then.

The reel arrived completely BROKEN!!!

The size does not fit. The 45 is too big, while I have always worn 45 in all other brands…

Fees paid for 24h/48h delivery. Delivery after 8 days following a reminder.

The delivery time is long, I went abroad without being able to retrieve my order on time, today I don't know where my order is

Very difficult communication and significantly exceeded delivery time.

Disaster! Catastrophic return process unsuitable for people selling clothing and shoes with variable sizes. First and last experience

Absolute cheek the return fees Not recommended

First and last time I buy on this site which does not offer a proper return or exchange method in 2026.

Return of package at the customer's expense

The received items were not in their original boxes. Doubt about the origin!!!

Returns must be shipped to France at the buyer's expense and without any agreement with couriers, resulting in me having to spend 30 euros to return a pair of incorrectly sized shoes. It is intolerable that this company does e-commerce throughout Europe without providing free returns or at least an agreement with an economical courier.

They haven't sent me anything

It is not normal to pay shipping fees for returns.

Tennis strings cut roughly is not very professional

To this day I still have not received my package from the company dpd despite several calls each time I am stuck at home even today I am promised a delivery to a relay point at the little shoemaker I no longer really believe it Order number GIJQJMOBO Package number 10304000910887 My phone 0645621635 Mr Sauvaigo J Jacques 160 Ave de la lanterne entrance b 06200 Thank you if you can help me Best regards

The ordered item does not do the job, does not maintain the pressure of 28psi for 3 Padel balls and after an hour it drops to 0psi, very disappointed...

Connection problem on the site to make the return

Scandalous delays. Proactivity for information or solutions close to zero.

The wait is way too long between what is announced on the site and what actually happens. The same opinion from a friend yesterday who placed an order with tennis equipment, she took two weeks to receive her package. It was my first purchase with you and I think it will be the last. Have a good day Coraline Laurent

Delivery time of 10 days is way too long for competitive use

The shorts received did not match the description, I returned them and I am waiting for the refund

Very bad service. They do not meet the delivery in 24/48 hours, it's false. Ten days waiting for delivery still.

Delivery time too long

Order placed on December 16 and received after the Christmas holidays. I would have liked a commercial gesture or a discount for a future order.

I ordered a pair of shorts and a t-shirt but I did not receive the shorts. I made a complaint about my order, I am waiting for a response.

Did not arrive on time

This racket was a gift and is still delayed, it hasn't arrived yet

Package received

Nothing against pro tennis but the GLS delivery person is completely lost and incompetent I'm still waiting for my package

The side of the box is torn open, not really happy with this first experience, not sure about recommending

My son used his squash racket at a training session and it broke on the first hit. Is it guaranteed?

Fatal, the shoes were too big for me and you offered no facility for their exchange or return, I had to pay 26€ at the post office to return them. I will not buy anything here again.

I wanted to cancel part of the shipment and it was not possible

Very expensive. High prices