★★★★★
based on 422 reviews published
Latest neutral customer reviews
The lemon haze deserves 10/10 for appearance and freshness and beautiful buds, but it could be a bit stronger grown... Unfortunately, less good experience from the strong amnesia and strawberry haze, the first order was slightly better and this time the sour diesel and strawberry and amnesia are in different bags as always, but if you compare they are all exactly the same strain and same quality, no nice fresh smell anymore, smell of grass or pesto.... I hope the next orders will arrive much better...
Thank you very much for your feedback and for sharing your experiences with our products. We are glad to hear that you were satisfied with the Lemon Haze, but we are sorry to learn that the other varieties did not meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration to improve the quality of our products. We hope to serve you better in the future.
Best regards,
The Pure Extract CBD Team
I didn't receive the right product
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you did not receive the correct product. Your satisfaction is our priority and we are committed to resolving this issue quickly. Please do not hesitate to contact us directly so that we can rectify the situation.
Best regards,
The Pure Extract CBD team
I bought 5% CBN to help me sleep and after a few weeks, it works sometimes. But I am not taking it alone yet for the moment. I will reorder it.
Thank you for taking the time to share your feedback on our 5% CBN. We are delighted to hear that it helps you sleep, even if it is not yet consistent. Your feedback is valuable and we encourage you to keep trying it. Please feel free to contact us if you have any questions or if you would like to share your impressions during your next order.
Best regards,
The Pure Extract CBD team
It's a shame that the delivery did not take place at my home and that as a person with reduced mobility I have to travel to pick it up
It's not really your fault, but I bought a Puff CBD60% thinking it was a hhc95%. Unfortunately, I opened it and smoked it before realizing. So I placed another order with two other Puffs. But it bothers me to have bought one that will not be useful to me. Maybe I can send it back to you? And you can give me another one? Thank you in advance, Jérôme
Thank you for taking the time to share your feedback. We are sorry to hear that the order did not meet your expectations. We understand your situation and would be happy to assist you. Please feel free to contact us directly so we can discuss return or exchange options for your Puff. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD team
Puff with THCP that has almost no effect after more than 30 puffs. HHC is much better.
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we take them into account to improve our offering. Please feel free to contact us for any questions or assistance.
Best regards,
The Pure Extract CBD team
No effect felt
Thank you for taking the time to share your experience. We are sorry to hear that our product did not meet your expectations. Each person reacts differently to CBD oils, and we understand that results can vary. Please feel free to contact us with any questions or for advice on using our products.
Best regards,
The Pure Extract CBD team
The cherry was completely dried out and is full of seeds
First purchase on this site. A bit disappointed by the quality of the trim. Very few flowers (not even 1/3 on 25g), and the rest is ground leaves and branches. Delivery time a bit long. I find that a bit limited.
Thank you for taking the time to share your experience. We are sorry to learn that the product received did not meet your expectations. Your feedback is valuable and allows us to constantly improve the quality of our offerings.
We take our customers' satisfaction very seriously and we will review your comments on the product composition and delivery time. Please do not hesitate to contact us directly to discuss your order, we will be happy to assist you.
Best regards,
The Pure Extract CBD team
The packaging is nice and the effects are great, but unfortunately I received a malfunctioning cartridge. The O ring is misplaced, which makes the cartridge leak and clog every time I try to use it. This is my first purchase from this shop, so it may just be bad luck, but I can't rate it 5/5 stars because of this.
Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciate the packaging as well as the effects of our products. However, we are sorry to learn that you encountered a problem with your cartridge. This does not meet our quality standards. We encourage you to contact us directly to resolve this issue and ensure you have an optimal experience with your future orders. Your satisfaction is our priority.
Best regards,
The Pure Extract CBD Team
I am extremely dissatisfied with my order, I ordered 50g of Amnesia Haze Small Buds and 90% of the contents are crumbs and sections or waste products!! I always order the same thing and have never received anything like this in an order before!! I demand a discount due to the poor quality!
It gives a good body high but I didn't get any head high