/10
★★★★★
based on 203 reviews published
★★★★★
based on 203 reviews published
Latest customer reviews
5
/5
★★★★★
Parts for any machine!
Acheteur Vérifié
purchased on 07/07/2022
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3
/5
★★★☆☆
Very long delay
Acheteur Vérifié
purchased on 20/04/2022
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Answer from R2MS
Hello, A delivery time longer than normal is possible depending on the delivery times of our manufacturers, which we are unfortunately dependent on. We strive to do our best and fastest every day. Thank you for your understanding, Have a nice day, The R2MS team
4
/5
★★★★☆
Delivery on time; Product compliant but no photo on the website. It's a shame!
Acheteur Vérifié
purchased on 10/05/2022
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Answer from R2MS
We completely agree about the photos and are doing everything we can to take as many as possible. With more than 150,000 references, it is true that the impact of our efforts is not easily seen. You can also check your part by comparing it with the technical drawings of the exploded views (green box on the homepage) The R2MS team
3
/5
★★★☆☆
No issues with the site and products, however you should change your delivery service, the order was not delivered on the indicated date without valid reason...
Acheteur Vérifié
purchased on 04/05/2022
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Answer from R2MS
Hello, Thank you for your feedback, we will pass the information to the carrier. Please do not hesitate to contact us when this happens so that we can find a solution as soon as possible. We apologize for the delay and the inconvenience caused! Have a nice day, The R2MS team
3
/5
★★★☆☆
Lack of photos
Acheteur Vérifié
purchased on 07/04/2022
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Answer from R2MS
Hello, We are doing our best to enrich our product photo database (a new process will be implemented in the coming weeks for this) but we manage over 180,000 references and the manufacturers themselves do not necessarily have the photos, so it is complicated to have them all. Thank you for your feedback, The R2MS team
5
/5
★★★★★
Very responsive and competent. They immediately notice if you have ordered the wrong parts for your machine and help you find the right item
Acheteur Vérifié
purchased on 29/03/2022
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4
/5
★★★★☆
EASY AND FAST
Acheteur Vérifié
purchased on 15/03/2022
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5
/5
★★★★★
Complete site sometimes lacks photos for spare parts
Acheteur Vérifié
purchased on 22/03/2022
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5
/5
★★★★★
Hyper reactive and super fast delivery.
Acheteur Vérifié
purchased on 17/03/2022
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5
/5
★★★★★
The team is top-notch, always available, pleasant, and gives good advice (reference, exploded view...)
Acheteur Vérifié
purchased on 02/03/2022
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5
/5
★★★★★
Services on point and top delivery.
Acheteur Vérifié
purchased on 01/03/2022
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5
/5
★★★★★
Smooth and well-organized site, the search by product and brand is magnificent. The informed advice from professionals as well as their responsiveness to satisfy their customers is an undeniable asset. Clear, concise, and fast.
Acheteur Vérifié
purchased on 15/02/2022
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5
/5
★★★★★
Perfect. Very responsive site in case of issues, easily reachable as well.
Acheteur Vérifié
purchased on 16/02/2022
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5
/5
★★★★★
Fast and careful shipping (by carrier). The original product is compliant. Very reasonable price.
Acheteur Vérifié
purchased on 29/01/2022
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5
/5
★★★★★
-
Acheteur Vérifié
purchased on 03/01/2022
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5
/5
★★★★★
Top service and information by phone. We were able to find the monobrosse part quickly.
Acheteur Vérifié
purchased on 12/01/2022
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5
/5
★★★★★
A wide choice of references and a pleasant site to browse.
Acheteur Vérifié
purchased on 07/01/2022
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3
/5
★★★☆☆
Disappointed with the delivery, DPD asked to be home from 12 to 3 PM with a code to provide to the delivery person to find the package on the trash can in front of the house in the evening.
Acheteur Vérifié
purchased on 07/12/2021
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Answer from R2MS
We are sorry to hear that and have reported the information to the carrier.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/12/2021
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5
/5
★★★★★
-
Acheteur Vérifié
purchased on 22/12/2021
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5
/5
★★★★★
Everything went well, perfect nothing to complain about.
Acheteur Vérifié
purchased on 10/12/2021
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5
/5
★★★★★
Fast and serious, nothing to report.
Acheteur Vérifié
purchased on 07/12/2021
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5
/5
★★★★★
Good evening, super product.
Acheteur Vérifié
purchased on 07/08/2021
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5
/5
★★★★★
2 orders placed to date, fast delivery, compliant parts.
Acheteur Vérifié
purchased on 08/11/2021
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5
/5
★★★★★
Professional, fast, and serious.
Acheteur Vérifié
purchased on 25/10/2021
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5
/5
★★★★★
Impeccable.
Acheteur Vérifié
purchased on 18/09/2021
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5
/5
★★★★★
Professional and fast.
Acheteur Vérifié
purchased on 21/06/2021
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5
/5
★★★★★
Delivery on time, nothing to say.
Acheteur Vérifié
purchased on 01/06/2021
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4
/5
★★★★☆
Fast, compliant. Invoice by email received in response to request.
Acheteur Vérifié
purchased on 12/05/2021
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4
/5
★★★★☆
Good, some misses but professionals overall, responsive customer service.
Acheteur Vérifié
purchased on 30/05/2021
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