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★★★★★
based on 3556 reviews published
Latest negative customer reviews
They advise and promise games before the purchase and then once the equipment is received and the promised games don't work they don't reply and "prefer to leave it at that" shameful to avoid !!!!
Delayed much too long disappointed Delayed much too long 3 weeks to receive my parcel it was to arrive at such date then another and still another one a blow they have the product close to leave the following day it one always not received
A shame!! the worst shopping experience on the internet. I just asked for info on my delivery. Seller lied to me and promised delivery..he hadn't even sent the item. after inquiring with DHL. He tells you: Article goes through Belgium, Lie the seller is in Poland! Then the seller insults you and lies..I really advise you to avoid this site.
Shameful! simply Shameful.. Absolut liar seller! product comes from Poland false information on the site! nothing comes from France. Then when you ask for info he insults you the worst purchase of my life on the internet I was refunded..and I found the same item 250 cheaper... Search by typing PC BOX game console
Because I did not receive it Disappointed?
Maybe it's an internet scam. I ordered over a month ago, delivery 48/72h. I still have nothing, I was well cashed by cons a month after nothing, it puts that it is in preparation and of course nobody responds to my requests, no news.
Do not order a console from them. Big scam, the console does not work properly from the beginning. The so-called Bluetooth controller does not work. There are not all the games and the after sales service, a shame without a name. I didn't send the console back because others have done so and still don't have a console and no return of their money so really I urge you to skip it. You will just lose money.
Service after sale lamentable hyper long to answer is to refund one must always be behind them to have something very bad point
I received my console with an American plug
For a layman who loved the games of the 80s, extreme disappointment: not very ergonomic, impossible to pair the controllers easily, many pitfalls that make it difficult to manage many games do not work at all, several interlocking management: we see that it is a copy of recalbox, then there is KODI and a third ARCH impossibl to reach impossibel to save easily I buy a 2nd wireless controller 8BitDo Pro+ but no model saved in the list proposed big disappointment the site responds intermittently and is very often impossible to reach...
The beige consol from the beginning and full of defects and full of games it does not work
Kundenservice unter aller Kanone Nach fast einem Monat warten nichts keine Packet keine Versandbestätigung.So nachdem sich Firma einmal per Email gemeldet hat und antwortet das,das Geld nicht überwiesen wurde habe ich ihnen die Überweisungsbestätigung geschickt.Das war vor 4 Tagen,seit dem nichts keine Antwort.Habe langsam das Gefühl das die 500 Euro futsch sind.Würde jeden raten es sich gut zu überlegen hör zu bestellen,nicht sehr seriös.....
No answer to very precise and simple requests. Example: "The games and emulators listed in your description do not correspond to what was delivered. How do I update and install the missing emulators?"
The video game does not work
Still no sound, and unable to play the N64 game. Retrogaming tips are bogus and never solved anything. 300 screwed up.
I can't start Commodore 64 games
Big problems A promising idea, but in fact several problems arise: - All games do not work (no MSX games work) - On some games, impossible to play with several players (while the game is made for that) for example Bomberman - On other games, the screen is too small, literally a small square of 20 cm by 20 cm, a little complicated to play with several as Mario Kart on Nintendo 64 After contacting the company, they try to solve the problems but it still does not work.... no customer follow-up either. No replacement solution offered... In short, for a purchase of over 300, I regret bitterly! I don't recommend it at all!
Zero site concerning the payment with alma Impossible to regulate rotten has shit to avoid this trade
I ordered the SuperPi console for my boyfriend's birthday, 200 euros for a console with a power cable that does not work. The result: we can't use the console because the voltage of our personal cables is too high or too low. An email sent ten days ago, no return. No customer service and 200 euros spent for nothing. I don't recommend
I have been waiting for a new micro SD for several weeks. I have contacted your services several times, you continue to tell me that my micro SD will be sent soon, but to date it is nothing. I have been offered a commercial gesture via FB Messenger, so I am still waiting.
I find the console too slow, and you have to buy several controllers to be able to play all the games, which is not specified at the time of purchase, disappointed.
Bad experience, I do not advise this site.
The hard drive doesn't work. So no games. No positive response from the team. My opinion will change if they can fix the problem or change my drive. It's been over 3 weeks.
NESPi4 console option 50000 games ordered on 29/09 received on 9/10 with 11 games.....and of course not the best. From then on, calls, emails, meetings, etc.... When I manage to get someone, it's pretty nice but it does not progress, I'm told I will receive another product but no information, nor delivery date. I'm waiting for the next step, hoping for a happy and quick outcome
And again I am obliged to put a star, purchase of an sd card on 08/09/2020, still not received despite your super delivery in 72 h max ... (it is September 30, 2020 after Jesus Christ ...) I already hear the excuses, mondial relay lost the package, or but it is because of the covid 19, (he has the back wide that one), I paid by PayPal, if I have nothing before October 07, it is the dispute file, and I'll do your advertising do not worry ....
THE HONEST No after sales service phone rings to the absent subscriber. 1 month and a half that I try to contact them without getting an answer on the phone, mobile, e-mail, chat on their site. For the sale they have good for the rest of the suckers. To answer your comment of 28/09/20 I have called 0176503939 and 0766404620 unfortunately you do not answer and of course no call back even if you leave a message. I have an invoice, an order number in the name of your shop. Your statements are just lies to look good to everyone. Answer your customers' requests simply and stop your nice words. I do not give you any information on my real identity for fear of having a guarantee, a refund, an after sales service.
I have never received a parcel, I was taken for a ride... it's more like a scam than an online business... No one answers the email... The people behind the website act like everything is normal... Anodyne answer and NOTHING... I'm still waiting for the package after 4 weeks of paying! RUN AWAY!
I am still waiting for a refund (order no. 30342) after having sent back the super pi on September 08. I'm going to wait a few more days and if I'm still not reimbursed I'll go to a consumer association to assert my rights as a consumer. It is incomprehensible to have to wait so long for a simple refund.
I got ripped off. Non-existent after sales service.
Ps2 games + game cube many lag and error messages (game cube) controller provided does not sync. and no response from SAV given the price very disappointed
Very disappointed with the service. One number given, where I left a message, nobody ever called me back. Many games are not accessible (in the list but they don't launch) and many games are not playable, no buttons to launch them. Despite my message, no return... like a feeling of having been fooled by the 44,000 games announcement. But above all this black point, no sign of life of the sav while I see in the comments that the sav is reactive? False advice? Really disappointed.
Hello, since August 31 still no news from you about my order 30199 ... !!!!!!! or colissimo number ( 9V31939454350 ) how do we reach you since you do not answer the mails ny on the phone ?? it is an order of 500 euros !!! !! cordially . chatelet.
I'm going to have a hard time contacting the store, console is unusable.
Hello everyone be very patient Hello everyone, Retrogaming Store seems to be selling some amazing products. I'm still waiting for the arrival of my order of 684.86 euros placed on August 20, 2020, so 3 weeks ago. On August 26 I received an email announcing that my order is being prepared and delivered. Then nothing...I call and I listen to the beautiful music of the fairies of Zelda on the answering machine but I NEVER have anyone. After many emails and messages on the website, I received a call 1 week ago telling me that a new package would be sent to me via tracked parcel and that on Wednesday or Thursday, I would receive my order. It is now Thursday, and I have not received an order or a message of sending the parcel...nothing. I'm waiting for a commercial gesture and I'll keep everyone informed of the quality of the products...if my order arrives. PS: I would like a free controller as a commercial gesture...
I tried to contact someone but the sim card I received with my console was corrupted, I still can't enjoy my purchase because the console can't read the data.
Did not reply to email sent is late delivery
Ordered on August 2nd and still not received... it is now the 26th of August 2020
Very disappointed because still not my console Very disappointed, order the rk2020 place July 23 for pre-order July 27, tracking number received July 26 evening and my package nas still not move. I'm very pleased with the service and the quality of the product. I was looking forward to receive 4 days maximum after the date of pre-order. I hope to receive it within a month after my order
3 weeks after ordering and paying, still nothing received. Sav unreachable. Multiple messages left on the shop's messaging system without any response. Needless to say, I left my name, phone number and order number on my messages .... Big scam! And reading the reviews, I'm not the only one.
Product not working and difficulty to reach you