Reviews Retrogaming Console

I'm leaving a review because I still haven't received a clear answer from customer service regarding my order of June 1st. The order is very late and I can't reach the shop by phone. The order 27478. I sent you several emails.

Half of the games and the savegade do not work after 2 months of use.

Customer service is not responding I have been trying for 5 days to get information regarding the status of my order. Customer service does not seem to be in a hurry to respond.

Selling the free recallbox software and locking the SD card is theft

I ordered on April 4, 2020 and I still haven't received anything.

Great! Delivery in 24 hours. Quality product. Only happiness.

Wifi connection problem, never contacted me again

Waiting for a refund, return of the console the next day because it did not meet my expectations ... I was to be refunded within 14 days (message of April 30) we are May 20 still no refund and unreachable by phone

I'm not sure if this is a good idea or not, but I'm not sure if it's a good idea. I'm not sure if it's a good idea or not, but I'm not sure if it's a good idea or not. 169 for the console ok but still 79 for so called 48000 game more than 1000 games don't work, most of them are in double triple or quatruple on the different supports, I wanted to play a sensible world of soccer on amiga , a pro evolution soccer or iss pro evolution on playstation , but unfortunately it's a great disappointment...

I have to say that I am very pleased with the service and the quality of the product, but I have to say that it is very good.

Avoid. So I do not share the previous opinions. Here are 13 days that I placed an order for a time indicated as follows Shipping: 6.98 via Express Domicile 24-48h And no news, no tracking number and no response to the phone and a mail pretexting the Covid and promise of a tracking number that has never arrived. Between 24/48h and 2 weeks there is a "slight" difference Promise of the site: Orders placed before 13h leave the same day. Even in the current situation the delay is not acceptable .... Beyond that there is the absolute laxity of not giving any information... I invite you to the greatest vigilance with this shop.

I paid for a 24 hour dhl delivery and got the console in over three weeks. It's not your fault but you should have refunded the 10 euros.

Lack of follow-up in the service and management of orders. No follow-up in the management of my order. Incorrect information. Certainly we are in period of COVID 19 so the delay of 3 weeks against the 48h-72h mentioned may be acceptable. On the other hand, the total lack of information and daily reminders to have information on my order and its shipment (payment of 10 euros for DHL) makes me totally dissatisfied. The latest episode, a reminder to DHL that finally the order has not been transmitted to them so they can not deliver me .... So I can't be satisfied with such a service.

Not received decolis

Not serious! Unknown delivery time, more than 2 weeks after the order, no information mail and unreachable customer service! Not serious!

GPI Case's multidirectional cross is defective The tested emulators work, but it's the case's assembly that is defective. Indeed, the space around the multidirectional cross is too big and the assembly is shaky, even defective. So, as soon as you are on a game and you press down, your character can go down to the right or to the left without you realizing it. This sensitivity of the cross limits the pleasure you can have when playing, or annoys you and you don't find the handling of a Game Boy. Very disappointing considering the price.

I understand that the situation is complicated but still. Console not even sent after 12 days. So refund. Too bad I really wanted to play it ....

Too many games don't launch or bug

Delayed delivery Hello I placed an order on March 27 but I still haven't received my product. On top of that, the tracking information is not up to date and I can't follow my order in real time... If I don't have a return by the beginning of the week, I will ask for a refund of my product...

Listening, quick response to my questions

Following a claim, my posts on their page were deleted and then I was banned from the page. To date still no confirmation of sending the sd card while the first collection has a code error (incomplete file). I'm not sure if I'm going to be able to get the card, but I'm sure I'll be able to get it. I'm not sure how to get the card to the post office, but I'm sure they will be able to get it to the post office and I'm sure they will be able to get the card to the post office. I strongly advise you to go to the competition who sell at the same price or to assemble it yourself since I take more time with the service department than to assemble it myself. For those who are interested, several screenshots of our exchanges are available.

Very very very disappointed !!!! hello console bought in february 2018 send back 2 times at my expense since 2 weeks !!!! I called several times, no answers . very very disappointed !!!!!!! very obsolete many bugs on several systems . Please be a little more attentive to our expectations because we pay this service for my part I pay 279 euros!

I am extremely disappointed. There are many games that don't work... I bought the console for the Apple 2 and Apple 2 GS games and not one of them works!

Product does not work Products arrived a week late. Then the product does not work. Therefore, I sent the product back and am waiting for my refund.

Not happy I am not very happy with this review service because I already reviewed the product a few days after receiving it, I had asked the seller how to do it and he had given me a link via messenger but it seems that my review was not taken into account since this is the 2nd time I was asked to review the product again. Honestly, I'm not very happy with this kind of business practice.

I'm not sure how much I'm paying for a 24 hour Chronopost delivery, but I'm sure it's perfect, so I'll have to do something about the delivery.

Delivery time not respected, no excuses, Avoid

Order not received! I would like to give an opinion on your console but I still haven't received it since I ordered it on November 26th! I'm not sure if it's a good one or not, but I'm sure it's a good one. I'm very pleased with the quality of the product and the price. I'm very pleased with the quality of the product and the price of the product. Mr Champigny.

Ordered on 25/11 and to this day still no delivery or information on the order. No after sales service available to have more precision. I'm not sure where to turn for answers.

The retrobox console worked for 1 hour and then nothing, no more games so not reliable products

The super pi console worked for 3 days

Ordered on October 31, here we are on November 18 and still nothing. It's a console that I'm looking forward to and that unfortunately doesn't want to come. No one is able to tell me where my package is, neither the Retrogaming Store, nor the post office. It's still an order at 599euros for which we expect a better follow-up or at least a delivery date. Really disappointed. Hoping to receive it one day .......

I ordered the 256GB superpie for a birthday present on November 8th.

Very poor service. Delivery announced between 24 and 48 hours expected reception 9 days after the order. I have to say that I am very pleased with the service and the quality of the product. In short, I had to relaunch again and again in order to receive my order can be

Very unhappy 14 days after ordering, no news of my order, still in progress. No answer to the email sent, waiting

Big scam with a big part of the game that doesn't work, that's my opinion.

I am satisfied overall so why 1 star out of 5 the reason is simple in your advertising it was about the games of the ps1 and to my great surprise I understand that I find myself with an old version without the playstation games and I must not be the only one so happy for the old games and disappointed by the lack of ps1 games that I loved in my childhood

I am very satisfied with the service. However, I ordered 4 controllers and I only received 2

I have ordered on the 23rd of April and here we are on the 3rd of May and still nothing! I can't give an opinion on the product I ordered (and I don't want to take the trouble to do it if I receive it one day)

Order with 48-72h delivery.... One week later still no parcel... My payment was cashed in 12 hours... The gift will be late... hoping to receive it one day and in good condition