Customer reviews of Reverdy

Hello Katia, thank you for your feedback.

Some horses sometimes need to be a little bit "conditioned" to eventually appreciate the CMV (Mineral and Vitamin Supplement). If you want the smell to fade, you can try leaving a few units of EASY DOSE in the open air (for example, 24 hours), then try again a little later. More delicate horses usually get used to it little by little.

Also, know that our MINERAL OLIGOVIT is available in the form of vermicelli (about 2 mm in diameter), this format may suit your horses better? :)

If you have any questions or need more personalized advice, do not hesitate to reach out to us! Our team of nutrition advisors, supported daily by the veterinarians of the Health Pole, is here to assist you.

See you soon,
The Reverdy team

Hello Florence, and thank you for your feedback!

When you place an order on our website, you directly benefit from our loyalty program.

With each order of nutritional supplements, foods, correctors, CMV, and natural products, you accumulate a certain amount of voucher. This is calculated based on the total amount of your cart.

These points are available for 1 year, to be used whenever you wish on your next order of supplements.

You will find the details of the loyalty program on the page: https://www.reverdy.fr/fr/programme-de-fidelite.

For any questions regarding your points balance or their expiration date, our team is of course at your disposal!

See you soon,
The Reverdy team

Hello Mylène,
thank you for your feedback, we are delighted that our products meet your expectations!

Please know that we are focused on the quality of our products and service to our customers. Thus, orders are shipped within 24 hours (Monday to Friday).

For deliveries by carrier, orders with a total weight exceeding 20kg are delivered within 10 working days. For more information, you can visit the page: https://www.reverdy.fr/fr/livraison

If you have any questions, do not hesitate to get back to us. You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected].

See you soon,
The Reverdy team

Hello Olivia,

We once again apologize for the inconvenience caused.

Please know that we are resolutely focused on the quality of our products and service to our customers. If you have any questions or need advice, do not hesitate, our team is at your disposal.

See you soon,
The Reverdy team

Hello Karine, thank you for your feedback.

We are sorry to hear that you received a damaged bag. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.

In this case, please do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damages) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.

In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.

You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!

See you soon,
The Reverdy team