English
★★★★★
based on 9929 reviews published
Latest customer reviews
Very long shipping delays, supposedly due to a move. I suppose this was planned so the announced delays should have taken that into account. Then no follow-up received from UPS. My package almost left before I was informed of its presence at the relay. a first failed experience.
The Rhum Attitude team
I sent you an email with photos of the damaged cork; Since it was for a gift, I am a bit disappointed
Photo well received. This is a manufacturer's defect that is impossible to identify before shipping. We have made a commercial proposal by email, do not hesitate to respond.
Best regards,
the Rhum Attitude team
Several orders, never any issues, even during the stock relocation. Impeccable customer service.
The order took a very long time to be shipped due to their warehouse relocation. They said to send an email to receive a small commercial gesture, but I never received anything...
Thank you for your patience. We completely understand your comment and we are sorry for these exceptional delays. In our email regarding the commercial gesture, we had specified that you needed to send us an email indicating the proper receipt of the package to trigger the commercial gesture. We have just sent it to you by email and the gift card is valid indefinitely on our site.
The Rhum Attitude team
Very good.
Great concept! Responsive customer service! Perfect
Everything is in accordance
Thank you so much for the shochu! such nice bottles, great customer service. i will be ordering again!
Great service highly recommend
Conforming products (and tasty ;-)) delivered quickly!
Reactive and super pros
Easy way to get exclusive rums!
Very responsive customer service. Never disappointed with the products and always full of discoveries.
The delivery took an enormous amount of time to arrive, so 2 weeks after shipping. Gift for Father's Day arrived with a week delay! Moreover, packaging with a message was planned and nothing at all!
Yes, you are absolutely right. This degraded service is linked to the relocation of our warehouse. We did everything to avoid delays but we encountered unforeseen issues. On the other hand, the information about gift packages and messages in our logistics tool was not properly communicated. This is part of the "failures" related to this difficult change and we are truly sorry it does not meet the usual service level. As compensation, we have sent you a gift card valid indefinitely on our site.
Excellent rum
Very appreciated by my son-in-law
Quality customer service. Good experience for this first order. I recommend!
Top!
Everything went well. Quality rum. Not always at the best price unfortunately...
Bottle of rum given to my husband who appreciates it immensely. Having the fear of not receiving the package on time, the customer service was very responsive. It's perfect as usual.
Bad experience I will no longer recommend this site
The degraded service for certain orders is linked to the recent relocation of our warehouse. We did everything to avoid delays but we encountered unforeseen issues. On the other hand, the information about gift packages and messages in our logistics tool was not properly communicated. This is part of the "failures" related to this difficult change and we are truly sorry it does not meet the usual service level. Everything has gradually returned to normal.
The Rhum Attitude team
Package conforms to the order, thank you.
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Top-notch after-sales service
On the recommendation of a friend who enjoyed it, I ordered and... an explosion of flavors! I will renew my purchase.
Fast delivery, too bad there are stock shortages in the products.
Good team and very good products.
Perfect service
Always satisfied with your products and the speed of shipping. THANK YOU!
Very happy with my purchase. My gift was very well received
Very good Fast and quality delivery !!!
Réception rapide, produit conforme.
I appreciated the wide selection of products, the attractive price, the sample offered with each order, and the fast shipping, don't change anything!
Excellent. Fast product as described.
Competitive prices, fast delivery, and very well-protected merchandise, I highly recommend.
Fast delivery, attractive prices
Very good. To keep as a supplier. Regards.
I didn't receive my order yet
Nice bottle Perfect conditie Fast service
Well received on the indicated date and good packaging