/10
★★★★★
based on 9036 reviews published
★★★★★
based on 9036 reviews published
Latest customer reviews
5
/5
★★★★★
Very good advice, attentive to my tastes and always finds a novelty that suits me, super fast shipping and perfect packaging, an exceptional cellar 🙂
Jean P.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
3
/5
★★★☆☆
DELIVERY SLOWER THAN ANNOUNCED
Agnes P.
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Answer from rhumattitude.com
Thank you for your comment. The estimate we display is a high range, knowing that in most cases, it is actually faster. It is true, however, that there are sometimes delays on the part of the carriers and that the indicated date is exceeded by several days. We carefully select our carriers (since the beginning we have parted ways with two of them due to too many difficulties). We are currently working with Chronopost, Colissimo, and Mondial Relay, which are the major players in the market. None are perfect, of course. Furthermore, you placed your order in early December 2018. As everyone knows, that month was difficult for road transport. If the package arrives too late (after a birthday date, for example), you can always refuse it (or not pick it up at the pickup point): it will then be automatically returned to us and we will fully refund you. For truly urgent packages, it is better to go through Chronopost (next day delivery). We wish you a happy new year 2019. The Rhum Attitude team.
5
/5
★★★★★
Package arrived on time, well packaged and with gift wrapping. Perfect
Amandine H.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
The site is very pleasant to navigate. The shipping is fast. Good reception. Impeccable product.
Nolucy
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
This site is very interesting, the rum is very fragrant and pleasant, the delivery is fast.
Laurence B.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Nothing to complain about, perfect packaging, the bottles were well secured, I recommend.
Laubier C.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Product received as described on their website. Fast shipping. Impeccable service.
Marc-andre J.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Nothing to say! Delivery on time ... top notch!
Raphaël V.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Very good experience for a first order. Great variety of choices. Respect for delivery deadlines.
Steph P.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Fast and quality service, great choice of products to recommend.
Jose G.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Perfect from start to finish of the order. The products are perfectly protected.
Guillaume
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
5
/5
★★★★★
Received in Saint Martin Caribbean very quickly.
Valerie K.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Very fast and responsive, I recommend this very professional site.
Lucie
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very Happy New Year 2019!
4
/5
★★★★☆
The order was delivered on time. However, the cases in which the ordered bottles (4) were placed were somewhat damaged. Some of these bottles were intended as gifts, not great. After contacting the Rhum Attitude team, it turns out that I could have received new cases if I had reported the problem upon receiving my order. This testimony of concern for customer satisfaction from Rhum Attitude encourages me to reevaluate my initial rating upwards.
Philippe
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Answer from rhumattitude.com
Thank you for your order and your comment. The cases are difficult to protect: depending on the type of case, we either lay it flat and slide it along the cardboard, or we leave it with the bottle inside while ensuring good protection around it. For Belgium, the package goes through 2 operators, Colissimo and BPost, who generally handle packages better than others. Despite all these precautions, this kind of incident can happen. That said, when the customer informs us upon receiving their package of any potential damage (for a damaged case, a broken glass, or another issue), we take the necessary steps. In this case, we could have sent you new cases express. Since it is too late for that, we have sent you a discount card valid indefinitely on our website. The Rhum Attitude team.
5
/5
★★★★★
Super shop 100%
Josef J.
Answer from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
5
/5
★★★★★
Very good but they could make efforts on the packaging, a bottle of Bally 1998 damaged in its aluminum box without bubble wrap inside.
Thomas S.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
4
/5
★★★★☆
Good product, correct shipping.
Ugo
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Fast shipping and well protected.
Deud
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
5
/5
★★★★★
Top team,
Cyril
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Nothing to say, well done packaging to protect the bottles, deliveries on time.
Karim M.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
My first order never arrived... returned to sender by Colissimo for unexplained reasons. Rhumattitude resent it at their expense immediately. Product conforms to the order, in good condition. Friendly and professional contact. I will order again.
Didier S.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Very easy to use site, user-friendly. Hyper fast delivery and super secure. Top merchandise. I highly recommend.
Eric R.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Tres bon service
Pascal
Answer from rhumattitude.com
Merci pour votre commentaire. Nous vous souhaitons une très bonne année 2019 !
5
/5
★★★★★
The site is very well made.
Patrick B.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Great, especially the speed of delivery.
Richard C.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy new year 2019!
5
/5
★★★★★
Very fast service. The products are well packaged and of good quality.
M. O.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
3
/5
★★★☆☆
Fast delivery but shipping costs are very high since the delivery people are not required to stay when we open the package to check its condition. So sending us an email to tell us to check the condition of the package is useless for me. I inquired with my local agency and my sister who is a mail carrier, and no, the delivery people are not required to stay while we open the package, they are not sworn in.
Lili
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Answer from rhumattitude.com
Thank you for your comment. You should at least check if the warranty seal has not been broken and if there is clearly no leak or sound of broken glass. It takes a few seconds and it's common sense. We plan to modify the email accordingly. There is more in the email that explains the steps to take in case of a problem: a photo of the opened package and to notify us quickly. In 100% of cases, we find a solution.
5
/5
★★★★★
Very happy with the service.
Patrice G.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Very good, super.
Romain M.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!
5
/5
★★★★★
Nothing to report - Fast and serious - Well-packaged and compliant products.
Patrick A.
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Answer from rhumattitude.com
Thank you for your comment. We wish you a very happy New Year 2019!