/10
★★★★★
based on 9235 reviews published
★★★★★
based on 9235 reviews published
Latest customer reviews
5
/5
★★★★★
0: Fast service, gift wrapping and secure packaging to ensure trouble-free transport. Great job!
Anonyme
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Answer from rhumattitude.com
Thank you for your comment and Merry Christmas from the whole team!
5
/5
★★★★★
2: Many references, very well priced, fast shipping and well-protected packages.... What more could you ask for! Thank you A novice
M. P.
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Answer from rhumattitude.com
Thank you for your comment and Merry Christmas from the whole team!
4
/5
★★★★☆
4: The 3 bottles were advertised with a case. One was missing, unfortunately. The package was particularly well wrapped, avoiding any risk of breakage during transport.
François M.
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Answer from rhumattitude.com
Thank you for your comment. In this case, please do not hesitate to email us to report an error of this type. If we have any left, we will immediately send you the missing case or compensate you. I sent you an email to ask which of the 3 references had the missing case so that we can take the necessary steps. I wish you and your loved ones a Merry Christmas. Olivier from Rhum Attitude
4
/5
★★★★☆
6: I can't answer you yet, the gift has not been given and opened, but the fast delivery I will definitely notify you later after opening, thank you
Maïté C.
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Answer from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
5
/5
★★★★★
8: Fast delivery, good packaging, small free sample, reasonable price, highly recommend
Client
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Answer from rhumattitude.com
Thank you for your comment and Merry Christmas from the whole team!
5
/5
★★★★★
10: Loss of the first package but the company's responsiveness is very, very positive
Amand
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Answer from rhumattitude.com
11: Thank you for your comment and Merry Christmas from the whole team!
5
/5
★★★★★
12: Package very well wrapped and received quickly. Customer service is attentive and reacts quickly.
Jeanne L.
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Answer from rhumattitude.com
Thank you for your comment and Merry Christmas from the whole team!
5
/5
★★★★★
14: Quality products, honest and more than correct service. I found my supplier and I wouldn't change it for anything in the world.
Laurie
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Answer from rhumattitude.com
15: Thank you for your comment and Merry Christmas from the whole team!
5
/5
★★★★★
16: Order processing and shipping in record time
Anthony D.
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Answer from rhumattitude.com
17: Thank you for your comment and Merry Christmas from the whole team!
3
/5
★★★☆☆
18: Very small bottles, for a gift it feels a bit like free goodies and a bit stingy. So, I ultimately didn't give it out of embarrassment.
Louise
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Answer from rhumattitude.com
19: Thank you for your comment. We are sorry for this disappointment. However, it is clearly stated on the presentation page of the box of the month (it's even in the first sentence) that these are 5 centiliter bottles, which is actually sufficient to taste several. So you received, with the bonus rum of December, a box of 5 bottles x 5 centiliters = 25 cl, along with the tasting booklet. The goal is to discover different styles of rum. If you want quantity, you need to look for bottles (and we have plenty on our site) but that's not the same spirit. Don't forget that it is always possible to retract and return your package for a refund. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
20: Good packaging and fast delivery!
Nicolas
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Answer from rhumattitude.com
21: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
22: Excellent service! A small issue with a stock shortage but a gentleman of incredible kindness called me back to advise me and offer me another bottle of rum! He took my delivery requirements into account! Very helpful and very patient! The purchased gift box was superb! Super classy! The person I gave it to was absolutely delighted! I recommend them rather 10 times than once! Really!
Melle F.
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
5
/5
★★★★★
24: Very satisfactory.
Antoine C.
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25: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
26: Product delivered quickly, careful package, I recommend!
Alexandre
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
5
/5
★★★★★
28: Packaging suitable for the transported goods
Daniel
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
4
/5
★★★★☆
30: The only downside is the colissimo service where the delivery person refused to open the package in his presence. Since it is a fragile product (glasses), this should be mandatory.
Adina D.
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Answer from rhumattitude.com
31: Thank you for your comment. Yes, you are right, it is a problem often encountered. In case of breakage, you need to take photos of the package with the broken bottle(s) inside and contact us immediately so we can take the necessary steps. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
32: Perfect, communication, shipping... I recommend
Jérôme H.
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Answer from rhumattitude.com
33: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
34: Thank you for your professionalism! Package arrived on time. Response to email in less than two hours! Bravo and happy holidays
Cécile B.
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35: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
3
/5
★★★☆☆
36: No problem with the packaging and the product... The only disappointment was the delay... It was stated as 4 working days and it took 6. Since it was an advent calendar, and I received it late, we were quite disappointed.
Coirazza
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Answer from rhumattitude.com
37: Thank you for your comment! We have 100% control over the shipping day: you placed an order on Friday evening, it was shipped Monday morning. For the rest, we entrust the packages to well-known carriers that all e-commerce sites use (colissimo, chronopost, mondial relay...) and we cannot do otherwise. In case of carrier delay, just send us a little email to let us know and we will make a commercial gesture. And if it's really too late (birthday passed, Christmas passed for example) we will bring it back at our expense and refund you.
5
/5
★★★★★
38: Fast delivery, careful packaging, I recommend!
Erica R.
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Answer from rhumattitude.com
39: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
40: Always fair prices. A responsive customer service. Products well packaged and protected. No delivery issues. I recommend.
Isabelle
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
42: Order prepared, shipped and delivered within the announced time, very careful packaging.
Monsieur L.
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
44: Everything is perfect
Stephane D.
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Answer from rhumattitude.com
45: Thank you for your comment. The Rhum Attitude team wishes you happy holidays!
5
/5
★★★★★
46: I thank the whole Rhum Attitude team! The customer service is quick. Exceptional care for customers! I will definitely return. I am very happy.
Marina C.
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
4
/5
★★★★☆
48: The evening organized to discover new products is a very good idea for rum lovers, a few small things to add to the site, like printing an invitation card to print when it is a gift, thank you
Carlier D.
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Answer from rhumattitude.com
Thank you for your comment. We take note of the suggestion for the gift card to be printed on the tasting evening page (we did it for this month's box). We will certainly do that after the Christmas rush. We will be happy to welcome you at the end of January! In the meantime, have a great holiday season.
5
/5
★★★★★
Fast reception. Delighted!
Cyrille L.
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
5
/5
★★★★★
Service and delivery top-notch as always.
Fred
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Answer from rhumattitude.com
Thank you for your comment. The Rhum Attitude team wishes you happy end-of-year holidays!
3
/5
★★★☆☆
Shipping and reception went well but shipping costs are very high...
Lisa
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Answer from rhumattitude.com
Hello, Thank you for your comment. The bottles are heavy, which is why shipping costs are higher than for other types of goods. Furthermore, delivery to Belgium (the destination country of your order) costs us more than for France. However, overall we are very competitive compared to the prices charged by the competition, which we check regularly. A few additional clarifications: a) we do not make a profit on shipping costs, quite the opposite. With Colissimo for example (the carrier you chose), we pay a bit more than what we charge the customer. b) for Belgium, we offer free shipping just like for France starting from 140 euros. c) we offer a Mondial Relay delivery, including for Belgium, which is cheaper than home delivery. We wish you happy holidays. The Rhum Attitude team
5
/5
★★★★★
Super fast shipping, reliable site
Emily
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Answer from rhumattitude.com
Thank you for your comment. We wish you happy holidays!
5
/5
★★★★★
A small issue with product inversion that was quickly addressed. Human error is proof that they are human.
Francisco G.
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Answer from rhumattitude.com
Thank you for your comment. Yes, an inversion is very rare because we are vigilant, but it happened to you! It's our worst nightmare because it's complicated to resolve and painful for our customers (to retrieve the 2 packages and send each to the correct address), but it's done. We thank you again for your understanding and wish you happy holidays!