/10
★★★★★
based on 9013 reviews published
★★★★★
based on 9013 reviews published
Latest customer reviews
5
/5
★★★★★
Fast delivery, compliant items. All good.
Fabien B.
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Answer from rhumattitude.com
Thank you for your appreciation!
5
/5
★★★★★
I recommend
Esther D.
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Answer from rhumattitude.com
Thank you for your appreciation!
3
/5
★★★☆☆
I am disappointed because the presentation of the rum bottles does not resemble the photo on the site. The rum arrived in small glass bottles whereas on the site the box is presented with small test tubes which, in my opinion, added to the originality of the product.
Leamauff
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Answer from rhumattitude.com
Thank you for your feedback, and I apologize for this disappointment. However, I would like to clarify the following points: You subscribed to a "box of the month". The photo and explanations correspond to what you received: https://www.rhumattitude.com/#box-du-mois We also have another box, which is more expensive (double the price if we consider shipping costs), which is purchased separately in the shop: https://www.rhumattitude.com/boutique/la-rhum-box-le-maitre-de-chai/ The rums in this box are indeed contained in screen-printed "test tubes". These two offers are clearly presented independently, in different places on the site, and from our point of view, there is no ambiguity. I sent you a message to ask for more details regarding this confusion. Perhaps you saw a presentation on another site that talked about us and misled you? Furthermore, we are obviously ready to cancel the subscription and refund you for the last two remaining months, or to make a commercial gesture. Please feel free to respond to the email we sent you. Best regards, Olivier from the Rhum Attitude team.
5
/5
★★★★★
IMPECCABLE services! Fast delivery and very precise package tracking ?? well done!
Frantisek C.
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Answer from rhumattitude.com
Thank you for your comment!
4
/5
★★★★☆
Very good site, with explanations about rums, fast delivery
Raynald
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Original gift idea. Delivery was very fast. Nice presentation. Quality product
Customer
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Very good business and helpful
Olivier L.
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Very very good
Titi62
Answer from rhumattitude.com
Thank you very much !
5
/5
★★★★★
Original and delivered on time
Customer
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Answer from rhumattitude.com
Thank you for your evaluation!
4
/5
★★★★☆
Not 5 stars because I would have preferred the bottles to be glass, more charm! The rest is perfect!
Customer
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Answer from rhumattitude.com
Thank you for your comment. If you understood that it was not glass at the time of ordering, then that's perfect! We will continue to use PET bottles (the same plastic as mineral water bottles but with a thicker wall making them particularly durable) for two reasons: to provide the cheapest sample service possible for our customers, and to minimize breakage during transport.
5
/5
★★★★★
Very comprehensive site, many references. Careful and fast shipping.
Cha
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Reliable site, fast, with a lot of choice. The box purchased and given as a gift was very well received. Original and aimed at both professionals and amateurs! Customer service is available and responsive.
Mg S.
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Answer from rhumattitude.com
It's nice, thank you!!
5
/5
★★★★★
Hyper reactive .. Good original idea .. and excellent rum received!
Customer
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Serious, efficient, fast delivery!
Marc
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Answer from rhumattitude.com
Thank you for this review!
5
/5
★★★★★
Professional service, recommened!
Michel W.
Answer from rhumattitude.com
thank you very much for your appreciation !
4
/5
★★★★☆
Following my order, a product was no longer in stock, so I was called to inform me and to know if I wanted a refund or if I wanted to replace it. If there hadn't been this issue, I would have given 5 stars.
Customer
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Answer from rhumattitude.com
Thank you for your comment. Everything we sell on our online store is in stock. However, we are not immune to an inventory discrepancy (which happened in your order case) but it is extremely rare.
3
/5
★★★☆☆
Average email and phone contact.
Customer
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Answer from rhumattitude.com
Thank you for your comment. I had personally responded and I remember our exchanges. I see how I could do better next time to respond to the type of question asked. I also see that you have ordered again on our site, so I thank you for your loyalty and, therefore, for your understanding. Best regards, Olivier from Rhum Attitude
5
/5
★★★★★
No problem, deadline respected!
Robin L.
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Answer from rhumattitude.com
Thank you for your review!
4
/5
★★★★☆
Everything received on time and as ordered. The packaging could be reinforced more.
Customer
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Answer from rhumattitude.com
Thank you for your comment. We have been shipping bottles for over 3 years now and we have continuously optimized our packaging method. Breakages have become extremely rare. However, if there are any damaged bottles or cases despite all precautions taken, please do not hesitate to report it to us and send us photos so that we can take the necessary steps to replace or compensate you. Best regards, Olivier from Rhum Attitude
5
/5
★★★★★
Top-notch again this month especially since there was an extra mini bottle for the holidays!
Client
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Perfect, package on time, nice gift wrap and a nice little card for the accompanying note.
Maxime V.
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Order delivered quickly and efficient phone contact.
Patrick 7.
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Answer from rhumattitude.com
Thank you for this evaluation!
5
/5
★★★★★
After several orders, I have never had any problems with the products or the delivery.
Gustin A.
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Answer from rhumattitude.com
Thank you for your comment, and for your loyalty!
5
/5
★★★★★
Great selection, choice of shipping company, fast delivery. By far one of the best online shops I know. When possible I will always buy here.
Customer
Answer from rhumattitude.com
Thank you so much for your comments !
5
/5
★★★★★
Very satisfied beautiful packaging thank you
Joelle
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Answer from rhumattitude.com
Thank you for this review!
5
/5
★★★★★
Fast shipping and well packaged, the prices of the bottles seem to be among the cheapest. Free mini bottle. Nothing to complain about except thank you.
Edouard B.
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Answer from rhumattitude.com
Thank you for your comment!
5
/5
★★★★★
Impeccable and very fast.
Kormok
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Answer from rhumattitude.com
Thank you for this review!
5
/5
★★★★★
I gave a subscription to my husband and he loves it! According to him, the descriptions are really well done and he can't wait to make new discoveries. It is clear that these boxes are made by great rum enthusiasts.
Laetitia
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Answer from rhumattitude.com
Indeed, we are passionate and nothing pleases us more than receiving this type of feedback. Thank you!
3
/5
★★★☆☆
Mixed impression regarding the delivery. The delivery people tried several times and called me in Paris while the recipient was in Lyon. I tried to explain to them but the sketch lasted 3 days! And yet I had given all the details! Incomprehensible.
Michel C.
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Answer from rhumattitude.com
Thank you for your comment. Following this, we exchanged emails, which allowed us to understand what had not worked and to plan an improvement on our site, and also to make a commercial gesture to you following these delivery difficulties. Best regards, Olivier from Rhum Attitude
5
/5
★★★★★
Super fast delivery, well done!
Audrey I.
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Answer from rhumattitude.com
Thank you!