/10
★★★★★
based on 9239 reviews published
★★★★★
based on 9239 reviews published
Latest positive customer reviews
5
/5
★★★★★
Excellent site: a beautiful range, correct prices and free samples depending on the order amount.
François A.
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Thank you for your comment!
4
/5
★★★★☆
The free samples promised above 140€ were missing. Otherwise, fast and secure shipping.
Customer
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Answer from rhumattitude.com
Thank you for your very helpful comment. On one hand, we will send you a complimentary sample by mail (I will email you about this). On the other hand, we definitely need to improve 1 or 2 things regarding the ordering process and communication: 1) delivery is free for orders over 140 euros, and you received that; 2) regardless of the order amount, you are entitled to a complimentary sample that you need to choose in your cart from a list (the list varies depending on the order amount). That's why we clearly wrote 'go to your cart to choose a complimentary sample,' but we will find a way to ensure that this is not overlooked in the future. Best regards, Olivier from Rhum Attitude.
5
/5
★★★★★
0: Fast delivery, product matching my order. The only downside is that the gift package arrived all torn.
Gaël
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Answer from rhumattitude.com
1: Hello, Thank you for this review and for your comment. I am sorry for this incident. The package must have been 'mistreated' for the gift package to arrive torn like that. I will send you an email to see how to compensate you. Best regards, Olivier from Rhum Attitude
5
/5
★★★★★
2: Very good site, easy order, good tracking and fast delivery to a relay point. My husband loved the concept of the rum box. Now we just have to taste the miniatures.
Blanchard
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3: Thank you for your comment!
4
/5
★★★★☆
4: Good site, responsive despite delivery difficulties and delays with the relay package. Customer service is very accessible by phone which is a big plus in my opinion.
Customer
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5: Thank you for your comment! We cannot avoid occasional problems with certain carriers. We use almost all of them (Colissimo, GLS, Mondial Relay, Chronopost...) and we closely monitor their performance to separate from one of them if necessary, as has happened in the past. Indeed, and I thank you for pointing it out, when there is a problem, you should have the reflex to write to us or call us. We then do our best to remedy a problematic delivery. Best regards, Olivier from Rhum Attitude
5
/5
★★★★★
6: Perfect and beautiful packaging for a gift!
Soon
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7: Thank you!
5
/5
★★★★★
8: Great site, very serious. I recommend it.
Omedes
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9: Thank you for your review!
5
/5
★★★★★
Really good experience, high level choice and Customer service
Camille K.
Answer from rhumattitude.com
Thank you for your feedback !
5
/5
★★★★★
10: Excellent and fast delivery.
Jean L.
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11: Thank you for your review!
5
/5
★★★★★
12: No issues - fast shipping
Julie P.
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13: Thank you for your review!
4
/5
★★★★☆
14: The products are up to standard, the advisors are as well, but be careful with partnerships on deliveries (several problems) and the quality of packaging is very variable.
Customer
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Answer from rhumattitude.com
15: Thank you for your comment. Regarding deliveries, we use almost all carriers on the market so that everyone can use the one they are used to being delivered with. We constantly monitor their quality and we have separated from one of them in the past. None are 100% reliable unfortunately, and we are here in case of difficulty to act as a link with the carrier and to find solutions. Regarding packaging, we adapt them according to the contents of the packages and thanks to that we have very, very few breakages. In case of product damage, do not hesitate to come back to us, with photos, so that we can do what is necessary to replace damaged products (or broken ones obviously, but in this case do not forget to make reservations next to the signature requested by the delivery person or the relay point), and to improve ourselves of course.
5
/5
★★★★★
16: Deadline respected, careful packaging, perfect.
Hate G.
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17: Thank you for your review!
5
/5
★★★★★
18: This site is very serious, you can find everything at good prices and the delivery is fast and very careful, really serious.
Gilbert
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19: Thank you for your comment!
5
/5
★★★★★
20: Excellent service!!! A small hiccup but due solely to the post office. Impeccable products. I highly recommend.
Togari14
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21: Thank you for your comment!
5
/5
★★★★★
22: PERFECT. Thank you for everything...
Customer
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23: Thank you and for your review!
5
/5
★★★★★
24: I really recommend it. It's certain that when the time comes, I will order again with my eyes closed.
Carmélo G.
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25: Thank you for your comment!
5
/5
★★★★★
26: Transaction+++ Highly recommended
Frederic L.
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27: Thank you for your review!
5
/5
★★★★★
28: Perfect delivery in mainland France, well-protected package... impeccable... to be renewed.
Maxime
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29: Thank you for your review!
5
/5
★★★★★
30: The explanations are interesting and the rums are of high quality! Great!
Saves
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31: Thank you for your comment!
4
/5
★★★★☆
32: Good delivery - well packaged - Efficient customer follow-up
Montpellier
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33: Thank you for your comment!
5
/5
★★★★★
36: Product received on time, matching the order and very well packaged.
Karen
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37: Thank you for your comment!
5
/5
★★★★★
38: Wise advice, impeccable delivery. See you soon!
Kévin G.
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39: Thank you for your comment!
5
/5
★★★★★
40: Products and delivery are TOP.
Julien D.
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41: Thank you for your comment!
5
/5
★★★★★
42: Perfect, careful order and arrived on time.
Nathalie B.
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43: Thank you for this review!
5
/5
★★★★★
44: Very good site, fast and serious, I recommend.
Client
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45: Thank you for your comment!
5
/5
★★★★★
46: Super fast shipping, perfect, thank you.
Serge S.
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47: Thank you for this review!
4
/5
★★★★☆
48: Quality rums, very fast delivery. A very good gift idea for spirit enthusiasts.
Marine
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49: Thank you for your comment!
5
/5
★★★★★
0: A nice website - Competent and friendly people - Fast and quality service - Perfect
Bruno -.
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1: Thank you for this comment!
5
/5
★★★★★
2: Very nice rum cellar, great tasting selection with always well-chosen boxes, reasonable prices. Super!
Bizno
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3: Thank you for your comment!
5
/5
★★★★★
4: Service always perfect.
Yves
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5: Thank you for this evaluation and for your loyalty!