9.7/10
★★★★★
based on 9230 reviews published

Latest customer reviews

4 /5
★★★★☆
Rum, rum and more rum. A real treat or a great gift to give.
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Julien
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Thank you for this comment
5 /5
★★★★★
The delivery was very fast, the packaging neat... This is what we expect from an online store.
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Julien
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Thank you for this evaluation!
5 /5
★★★★★
Rhum Attitude is a complete, very clear and functional site. A very wide variety of rums, with explicit explanatory sheets. The prices are the same as at wine merchants. The delivery was fast and the package perfectly wrapped, with no risk of breakage. I will gladly order again and will tell rum enthusiasts I know about this site.
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Étienne
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Thank you very much for this comment!
5 /5
★★★★★
First order perfect. I am waiting for the next one!
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Lexia
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Thank you!
5 /5
★★★★★
For a first attempt, it was a masterstroke.
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Christian
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Thank you for this feedback, it really makes us happy to know that our recommendations were useful!
5 /5
★★★★★
I took the Box subscription every 3 months. I received the first one very quickly and I am not disappointed, nice packaging and the bottles are very nicely presented. We haven't tasted them yet because it's for Christmas. I recommended the site to friends who enjoy Rum.
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Laure
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Thank you!
5 /5
★★★★★
The first delivery is perfect, looking forward to the next ones!
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Martine D.
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Thank you for this appreciation!
5 /5
★★★★★
Thank you for your comment! We take note of your remark. For now we have very few returns of this type (the second time since the very beginning to be precise) but if it becomes more frequent we will certainly review our way of doing gift packaging. For now we have found the best quality/cost ratio for a service that we want to offer.
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Client
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Very wide choice of rum from around the world for enthusiasts
5 /5
★★★★★
Thank you very much for your review and see you soon on our site!
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Tine
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Regarding the order and delivery: perfect However, a bit disappointed with the gift wrap: the very thin paper does not hide the gift. I regret the simplicity of the packaging which in my opinion does not match the quality of the product. I will therefore redo the wrapping. Too bad.
4 /5
★★★★☆
Just have to offer it...
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Aurelie
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Thank you!
5 /5
★★★★★
Well-made site, order received on time, products well presented, the gift was appreciated
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Client
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Thank you for your comment!
5 /5
★★★★★
It's for a gift... very fast delivery and a fan of the 5cl formula... this way we can create a nice gift box
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Client
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Thank you!
4 /5
★★★★☆
Very fast delivery; very satisfied
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Nysa
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5 /5
★★★★★
No issues with the deadlines
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Client
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Thank you for this evaluation!
5 /5
★★★★★
Really great, quality and also effective, I recommend!
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Client
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Thank you!
5 /5
★★★★★
SPEED - EFFICIENCY - NO BAD SURPRISES -
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Petit
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Thank you for your comment!
5 /5
★★★★★
Great! No issues, everything was top-notch! I highly recommend!
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Client M.
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Thank you for this comment!
5 /5
★★★★★
Fast shipping. Perfect packaging!
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Cvrine76
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Thank you!!
5 /5
★★★★★
Just perfect
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Client
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Thank you for this evaluation!
4 /5
★★★★☆
For the logistics, everything was perfect! However, I gave up on the initiation box. I had already bought the first one independently, but after several attempts, I couldn't start the subscription from the second phase (even though I'm used to using websites). Certainly an evolution to be reviewed in a simpler way. You do
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Agnès
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Answer from rhumattitude.com
Thank you for your comment. For the subscription, please don't hesitate to call us at 01 75 51 46 19 so we can guide you. That said, I understand your point of view; it is a bit complicated and we plan to simplify this offer in early 2017. For now, we mainly hold events in the Île-de-France region, although we have occasionally done some in other regions (Blois, Bordeaux...). Try contacting Whisky Lodge; they are a wine merchant in Lyon, and they are very good and also sell rum.
4 /5
★★★★☆
One day in Lyon?
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Client
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Thank you! Merry Christmas!
5 /5
★★★★★
Very happy with the speed of processing and shipping of the order.
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Client
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Thank you for your feedback!
5 /5
★★★★★
Excellent service across the board
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Lilie
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Thank you for this comment!
4 /5
★★★★☆
Perfect order, gift wrapping and delivery times as promised
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Client
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Answer from rhumattitude.com
Thank you for your feedback. We apologize for this delay. We ship on the same day as the order if it is placed before 2:00 PM and the next morning otherwise. The announced delivery times are calculated based on the promise of the transport company (Colissimo, Mondial Relay, etc.) + 1 day of margin, except for Chronopost which contractually promises 24 hours (if you went through Chronopost, we compensate part of the transport costs in case of delay; in this case, you need to contact our customer service). In most cases, this is largely respected, but unfortunately, there are times when there are delays or incidents, in which case we intervene with the carrier when you report a delay or malfunction.
5 /5
★★★★★
Packages and service were perfect. The only complaint is about the announced delivery time that was not met.
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Client
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Answer from rhumattitude.com
Thank you for your feedback. We apologize for this delay. We ship the same day if the order is placed before 2:00 PM and the next morning otherwise. The announced delivery times are calculated based on the promise of the transport company (Colissimo, Mondial Relay, etc.) + 1 day margin, except for Chronopost which contractually announces 24h (if you went through Chronopost, we compensate part of the transport costs in case of delay, in which case you need to contact our customer service). In most cases, this is largely respected, but unfortunately, there are times when there are delays or incidents, in which case we intervene with the carrier when you report a delay or malfunction.
5 /5
★★★★★
No problem
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Samuel L.
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Thank you for your comment
5 /5
★★★★★
Careful and fast packaging
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Du31
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Thank you very much and Merry Christmas!
4 /5
★★★★☆
Haven't tasted it yet but the service is top-notch.
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Sophie
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Answer from rhumattitude.com
Hello, Thank you for your comment. Please note that since your order, we have had gift boxes made: http://www.rhumattitude.com/boutique/coffret-premium-box-sur-mesure-pour-1-a-5-echantillons-echantillons-a-commander-a-part/ This is an optional and paid option at €2.80 per box (we have set a fair price based on our costs), which allows us to present the samples in a nice, suitable box. I suggest ordering 2 boxes and I will cover the shipping costs if you are interested. Furthermore, following similar issues, which we completely understand, we have added a mandatory checkbox in the order for nearly a year now: "I have acknowledged the 'sample' offer (acknowledge the offer)." By clicking on "acknowledge the offer," all the points you mentioned are addressed and explained. It is indeed possible to overlook this, however. Regarding the plastic bottles (actually food-grade PET that perfectly preserves alcohol, 100% recyclable, lightweight, and durable), this is a choice we made to offer this service at the best price: there is never any breakage, which is cumbersome for us to manage and frustrating for customers who have to wait for a new delivery. I remain at your disposal, especially for my proposal for gift boxes at 01 75 51 46 19 or [email protected] Best regards, Olivier from the Rhum Attitude team.
5 /5
★★★★★
I ordered 6
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Amandine
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Thank you!
5 /5
★★★★★
Of rum for a gift. I expected to receive a nice box that I could give as is. In fact, the 6
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Thibault N.
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Answer from rhumattitude.com
Thank you for this comment. Merry Christmas!