Reviews rhumattitude.com

Ordered as a Christmas gift, we didn't even dare to give it... Extremely low-cost packaging (unattractive cardboard box, plastic bottles, leaking caps) in short, nothing to make you want to taste. Saving on packaging to improve the quality of the rums offered is an acceptable commercial technique... EXCEPT that none of the rums are really worth it! It's a matter of taste, you might say... but for rums whose bottles are sold for up to €120, I expected much better... In short, absolutely to avoid! Update 01/06: Very responsive and understanding customer service. They offered us a commercial gesture regarding the leaking caps and everything was resolved quickly.

Delivery problem

The quality of the product is well established. Unfortunately, the gift wrapping was heavily damaged. It spoils the pleasure of giving...

Good evening, pleasant site, product well packaged against shocks. Major weak point: paid relay point delivery. Best regards, Thierry

Package conforms to the description and fast delivery. A bit disappointed with the contents of the rum advent calendar: no descriptive booklet of the rums, very expensive compared to the quantity. The product design could be more refined.

2: I ordered mini bottles of rum and only one real bottle. The others are plastic bottles with labels. Huge disappointment.

0: After an exchange with customer service via a specific email, informing them that a bottle case was missing from my package, which is unfortunate for a gift, I have been without a response for a week.

10: About ten bottles ordered and all the packaging is damaged

A week after the order, the package still hasn't been delivered... When calling customer service, we were told that the order had been forgotten due to a computer problem. Not great... Next time I'll go to a physical store...

A little disappointment because when I ordered, I asked you if it was indeed the second edition (cardboard case) of the House of Rhum Guatemala and you answered positively. But upon opening the package (always very well packed), you sent me the third edition (metal case)...... Just like you did with the Botran 18 years.... But the products remain excellent..

Very good product but delivery time much longer than expected.

Very expensive for the quantity of bottles

46: The box was described as the best presented for a gift by internet users. For a gift and at the price of the subscription, I am disappointed that the bottles are plastic and not glass, and the label stuck on really doesn't look very professional. We haven't tasted the rums yet, but I am disappointed with the presentation which is not worthy of the presentation on the site (I would even go so far as to say that the site looks more professional than the box). Having given wine and beer subscription boxes as gifts, you have here a point for improvement.

The packaging on the bottles is correct, however the samples in plastic bottles are quite average. The delivery time is good.

2 : Order received on time. However, I am a bit disappointed because I ordered a Nikka whisky, and the box delivered was all damaged while the bottle is for a gift...

24 : A bit disappointing because of the small plastic bottle (in glass, it would have been much prettier), the label is poorly stuck because crooked... and dust on the cap! Fast delivery and the package was sufficiently well protected

28 : Hello.. the prices are correct, the delivery time is great but the protection of the bottles needs to be reviewed, broken neck wax (the favorite), leaking bottles (Ferroni in case) invisible from the outside of the package.. (photos to support).

Order received quickly, too bad the visual of one of the bottles ordered did not match the bottle received... otherwise I wouldn't have bought it. Relatively satisfied anyway.

I find the price of the box too high compared to what we receive, the shipping costs are also in addition to the subscription.. And a bit disappointed with the packaging. However, the customer service is very efficient!!

Great selection, good price but every time my boxes arrive crushed.

Paying customs duties for CHF 100.- meh... in the end it becomes too expensive... and I didn't see this kind of amounts or information on your website.. disappointed.

One of the products arrived half empty. (5cl Wolfburn bottle) Satisfied with the rest.

In the package, 2 small vials leaked.

Too syrupy, little lemon flavor. Far from matching Hediard's punch!

I am disappointed with the size of the bottles. I thought they would be a bit bigger. I had bought a subscription as a Christmas gift but it still looks very small....so I didn't dare to give it. I have only tasted one rum so far, which is quite good. But I hope there will be more French rum in the next boxes.

2: Quite good rums and very good for the discovery offer.

6: I ordered 2 boxes. One arrived quickly in the countryside at a relay point, the other did not arrive on time for Christmas in Paris and the tracking did not work and no one could give me precise information. It's a shame. The box is very simple for a Christmas gift but at least the packaging is optimized. I would have probably preferred glass bottles... The rum selection is original, which is still the heart of the box, so that's positive. I hope the next deliveries will go better.

The bottle received does not match my order. I did not receive the correct bottle (wrong vintage). The positive point is the discount offered as compensation. Despite this, I will order again on the site.

You offer services (paid) that you are not able to fulfill, so I don't see the point. Plus, not even a commercial gesture, nothing nothing nothing... next time I will order elsewhere, even if I can't deny the quality of some products

Plastic bottle and not glass Label poorly glued, some don't hold! One wonders if it's really the corresponding rum inside Disappointed Otherwise delivered on time

I find it a shame that the containers are plastic, it detracts from the quality of the product. Moreover, I unfortunately came across a rum (African agricultural) that I did not like at all. The other four were however very good. I hope to have better luck next time.

As agreed with gift wrapping

Unfortunately disappointed, with the packaging as well as the message I wanted to include on the postcard. I will not recommend your site, despite a very interesting number of choices. Hoping you will take this comment seriously. Respectfully, Mr. Thompson

Good selection, good format (4 x 5cl), however mini bottles are plastic and labels are unreadable and stuck crookedly, one expects a slightly more 'Premium' offer at this price.

Purchase of the box 'le maître de chai'. The packaging is really nice and neat, at first glance the products are of quality. Unfortunately, the different rums offered are not to our taste.

Fast and efficient service between delivery and order. But I ordered a rum after tasting it in a sample and the taste is absolutely not the same and I am disappointed. And at over 80 euros a bottle, I am very very disappointed.

#ERROR!

The Chamarel Exotic Spices Rum is in accordance with my order. However, the carrier 'GLS' does not keep its commitments and does not respect customers: Day 1: delivery announced on the website... which does not happen! Day 2: no more delivery forecast on the website! Day 3: Delivery without announcement, but we are absent! By phone, the delivery person indicates that he is making a special round and does not know when we can be delivered again. Day 5: delivery scheduled and... delivered. Do not hesitate to contact 'Rhum Attitude' they are attentive and very responsive.

Following a purchase from them, a big price increase the next day for the same reference! Following the response: Since it is no longer distributed by the manufacturer, it is just an increase on the remaining stock. This only fuels overall price increases.

Product arrived in very good condition and on time. A bit expensive though given the quantities in each bottle.