/10
★★★★★
based on 9230 reviews published
★★★★★
based on 9230 reviews published
Latest customer reviews
4
/5
★★★★☆
Everything eventually arrived in good condition, even though Mondial Relay had some difficulties delivering to the relay point. The packaging was very decent.
Pascal
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Answer from rhumattitude.com
Thank you for your feedback!
5
/5
★★★★★
Fast, impeccable packaging, well done!
Arnaud
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our website!
5
/5
★★★★★
A lot of choices, fast and efficient delivery.
Carole
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our website!
5
/5
★★★★★
Wonderful rum site. Huge selection, very good prices, excellent service, and well documented too.
Caroline
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Answer from rhumattitude.com
Thank you for your review and see you soon on our site!
2
/5
★★☆☆☆
Product received in a completely crushed package. Gift wrapping requested that was not provided. Disappointed with the experience.
Chloe
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Answer from rhumattitude.com
Hello, Thank you for your comment. We are very sorry for this disappointment. Regarding the crushed package, unfortunately, these things happen with any carrier. We rely on logistics professionals who do their best to protect the inside of our packages to prevent bottles or samples from being damaged. In case of breakage or damage (which does not seem to be the case here, and in that case, you should obviously report it to us), we replace the damaged products. Regarding the gift package, we sent you an email (from the address [email protected]) with a few additional questions that would help us better understand what went wrong: process or information. If you did receive an ivory-colored pouch containing the samples but were expecting gift wrapping, we need to improve our communication: indeed, when it comes to samples, the 'gift wrapping' takes the form of an ivory-colored fabric pouch. This is explained with photos in several places during the purchasing process, but perhaps not sufficiently. If, on the other hand, you did not receive the pouch, it is a logistics error, and in that case, other actions need to be taken. Please feel free to respond to help us improve, which is a constant concern for us. We remain at your disposal. Best regards, Olivier from the Rhum Attitude team.
5
/5
★★★★★
Gift wrapping
Lassauniere Y.
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Answer from rhumattitude.com
Thank you for your message, and for the stars 🙂 We pondered for a long time before choosing PET for our miniatures. It offers multiple advantages over glass: lightness, strength, and cost (in other words, we wouldn't be able to offer these prices if it were glass). The International Spirits Center (based in the Cognac production region) has stored rums and whiskies in PET for years and it hasn't changed. Moreover, the Northern European countries have long adopted PET for spirits even for large bottles. These are the arguments in favor of PET, but we completely understand that one might prefer glass. I remain at your disposal at [email protected] if you wish to discuss this topic and allow us to improve (communication, processes, etc.), or for any other comments. Best regards, Olivier from the Rhum Attitude team.
3
/5
★★★☆☆
Fast and careful shipping, quick response to messages. The only thing is I would have liked the miniatures to be in glass and not plastic.
Audrey
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Answer from rhumattitude.com
Thank you for your comment, We are sorry for this disappointment. I just checked your order and the box "I would like gift wrapping (service offered)" was not checked, which is why no gift wrapping was done. This is also specified in the summary of your order sent by email. If you have any additional comments on this subject so that we can improve our operating methods, or for any other point, we remain at your disposal at the email address [email protected] Best regards, Corentin from the Rhum Attitude team
5
/5
★★★★★
Good except for the gift wrapping that I did not receive.
M P.
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Answer from rhumattitude.com
Thank you for your comment, We are sorry for this disappointment. I just checked your order, the box
5
/5
★★★★★
I would like gift wrapping (service offered)
M. C.
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Many excellent rums, delivered quickly...! What more could you ask for? And it changes from the countless
Nicolas
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Answer from rhumattitude.com
whisky
4
/5
★★★★☆
Sites.
Cm. 4.
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Answer from rhumattitude.com
Thank you for your feedback!
4
/5
★★★★☆
Delivered quickly.
Hary
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Answer from rhumattitude.com
Thank you for your feedback!
5
/5
★★★★★
Order shipped quickly. No issues encountered.
Florent
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Bottles very well packaged, no delivery issues, and we enjoy them at home!
Marie-jose
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Delivery time respected and effective packaging. I recommend.
Lg
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Very good customer service.....good responsiveness...very kind....3 packages arrived at destination well packaged, superb boxes
Virginie
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Answer from rhumattitude.com
Thank you for your review and see you soon on our site!
5
/5
★★★★★
Excellent, original and varied
Marie
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Very good advice and very good products, I love it!!!
Marjorie
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
4
/5
★★★★☆
Great choice. Easy to use the site for ordering even in Belgium. Speed and reliability of delivery.
Toche
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Answer from rhumattitude.com
Thank you for your review!
5
/5
★★★★★
Fast service, excellent products, nothing to complain about
Sandrine
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
5
/5
★★★★★
Delivery times respected.
Coralyne
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our site!
4
/5
★★★★☆
No particular problems. Delivery on time without breakage.
Delphine
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Thank you for your feedback!
5
/5
★★★★★
Fast delivery, huge choice, fair prices
Sebastien
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Answer from rhumattitude.com
Thank you for your feedback and see you soon on our website!
2
/5
★★☆☆☆
Delivery not sent to the right address so there was a delay
Fabrice
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Answer from rhumattitude.com
Hello, Thank you for your comment. We have been working with Mondial Relay since the beginning. They are inexpensive and most of the time, efficient. However, in the case of your order, they made a mistake and we sincerely apologize for that. No carrier is 100% reliable and we closely monitor the reliability percentage for each one we use. For example, we eliminated one of our carriers in the past because there were too many errors. We hope that despite this incident, we will see you again on our site and we remain at your disposal. Best regards, The Rhum Attitude Team
4
/5
★★★★☆
The principle is nice to see in the long term
Mitschler
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Answer from rhumattitude.com
Thank you for your feedback!
4
/5
★★★★☆
Very good selection of different rums and very nice presentation.
Mouchon
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Answer from rhumattitude.com
Thank you for your feedback!
5
/5
★★★★★
Fast delivery, great choice, well-protected package
Fabien
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Answer from rhumattitude.com
Thank you for your review!
5
/5
★★★★★
The possibility to taste the rums before spending 100 euros on a bottle is simply great. Fast delivery and as expected.
Raphael
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Answer from rhumattitude.com
Thank you for your feedback!
5
/5
★★★★★
Quite a bit of choice, good products and an efficient ordering service with rather fast delivery.
Alex
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Answer from rhumattitude.com
Thank you for your review!
4
/5
★★★★☆
Very good site
Richard
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Answer from rhumattitude.com
Thank you for your feedback!