★★★★★
based on 9383 reviews published
Latest customer reviews
Carefully packaged, fast shipping, appreciated dealing with professionals, top
I am satisfied, that was the last bottle of the TOUCAN brand for the collection
Excellent service (very wide choice - including samples, ease of ordering, speed of delivery), however the delivery by UPS is not up to par: the pickup points can be too far away, and home delivery forces you to stay there for half a day or more (delay of more than 2 hours). Their tracking system is not reliable (package delivered while it was still reported in the warehouse). In short, Rhum Attitude: 5* - UPS: 2*
Hyper reactive and fast to deliver
Despite an order during the company's relocation, the promised deadlines were met, and the communication and responsiveness were very good. The fact that samples are offered is very interesting.
Great as usual.
I was expecting to receive original Don Papa bottles like the 75cl one, but here I got a plastic bottle with a label stuck on it, too expensive for what it is. A real disappointment.
Regarding the samples, they are not miniatures.
Everything is explained when you add one to your cart.
There is also a recap button in your cart.
Click on "learn more" and everything is explained: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/
The purpose of these samples is only to taste because the corresponding miniatures simply do not exist.
We sent you a commercial proposal by email on August 3rd to address this legitimate disappointment if you hadn't seen all of this. Don't hesitate to reply to us.
The Rhum Attitude team
Perfect from start to delivery
Impressive choice and fast delivery, thank you
Top
Package received quickly and carefully wrapped
Perfect as always
Quick and nicely packaged. huge plus that you get a little gift with each order. Took the wrong one though but that's my own fault. 🙂
Great attention to my order. Very very nice customer service. Thank you !
A bit of difficulty with package reception due to the carrier, but package received intact. Quality product, very good rum.
I was supposed to receive a sample chosen during the order. Nothing in the delivery
Following your completely legitimate feedback, we sent you an email to make a commercial proposal to which you responded positively.
The Rhum Attitude team
Package compliant and received on time
Satisfied with the site However, I appreciate the Eminente rum less Tastes and colors
My order arrived quickly. I had a problem with the delivery. However, the customer service was very responsive and we were able to locate the package without any issues.
Order and delivery are excellent and very fast
Order received quickly. Well packaged. Serious site
Product received without damage as it was well packaged.
Wide range of offers, good quality products. However, the sender must specify the obligations of the carrier.
Very happy with my purchase, it arrived in less than forty-eight hours and the rum is very good, perfect!!
Fast, quality packaging and very responsive customer service.
Order: Emperor finish Pope Clement. The box was marked with dusty fingerprints (embarrassing for a gift!) and catastrophic delivery from UPS (not Rhum Attitude's fault). This is the first time this has happened…
Thank you for your feedback and your order.
Regarding UPS, we are working with them to resolve these known issues.
Regarding the fingerprints, the preparation team is made aware to first not add to them, and also to identify and remove them as best as possible when they occur. Despite all our precautions, it happens that some escape our vigilance.
In any case, I have sent you a voucher of 4 euros valid indefinitely.
Best regards,
Olivier from the Rhum Attitude team
Large range, fast delivery. Thank you.
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Fast service, compliant products and well packaged... Magnificent!
Impeccable delivery and content very appreciated by the recipient
Quality of rum excellent, a lot of choices, very attractive prices. I removed 1 star because of the package pickup at the UPS relay, package arrived in 3 days at the relay perfect, but no reception of the code ???? I had to call UPS not very friendly, total 4 days for this code thank you UPS. (some people are useless).....
We have just sent you a voucher of 5 euros valid indefinitely.
The Rhum Attitude team
Perfect service! friendly help with problems, great rhums! i'd order there all the time!!
Very good
I wanted a sample with my bottle and not a gift voucher, I sent a message to change that as soon as I saw the order and it remained unanswered so I'm not happy
thank you for your order and your feedback.
We cannot find any trace of your message, how did you send it? It may be a handling error on our part. We make sure to respond to every message.
It is possible that you initially chose a sample and that the offered product reset (this can happen when changing price tiers after modifying the cart, for example). We have planned to remedy this with a specific alert.
In any case, I suggest either visiting our shop in Brussels to take a sample of one of our barrels, or using your voucher of 3 to 10 euros so that you can take a corresponding one during your next order.
Excellent rum, really very spicy, well received thank you, the taste is slightly different from the straight and barrel number 111 from 2020 but it's top
Order received well, as usual. Thank you
Perfect
Impeccable, fast and careful delivery. I recommend the site, many references and perfect service.
Wide selection of different rums at very competitive prices and express delivery, I recommend!!!
Good products.