/10
★★★★★
based on 9013 reviews published
★★★★★
based on 9013 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to complain about, everything is perfect and fast!
Michael D.
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3
/5
★★★☆☆
I received a package of rum from this retailer, and the packaging was extremely poor. One bottle's cap and wax seal were completely destroyed. It's a miracle nothing shattered. This is unacceptable for an international shipment. I hope they improve their packaging practices.
Alejandro G.
Answer from rhumattitude.com
Thank you for your order and your comment. When there is a problem, do not hesitate to contact us [email protected], and to send us photos for example which allow us to understand what may have happened and repair the damage. We almost never have any breakages even in distant countries and we prepare the packages with care. It is possible that the package was repackaged en route, for example. Rhum Attitude team
5
/5
★★★★★
Choice, seriousness, competence, in short, everything that makes the quality of a company. Fast and careful shipping.
Duchene
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3
/5
★★★☆☆
Excellent product but too bad the shipping costs are too high
Laurent C.
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Answer from rhumattitude.com
Thank you for your comment and your opinion. We generally charge less than what the shipping costs us. Shipping costs have become very expensive with inflation, and the bottles are heavy which also explains the cost. The Rhum Attitude team
3
/5
★★★☆☆
Very good. The label on my bottle is a bit detached
Djhodjho
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Answer from rhumattitude.com
Thank you for your order and your opinion. When there is a problem with your order, do not hesitate to contact customer service to see the solutions to be provided (compensation, commercial gesture, replacement...). This way we can resolve your issue and you can give us 5 stars 🙂 The Rhum Attitude team
4
/5
★★★★☆
Delivery on time and without breakage, just the shipping costs a bit exorbitant;
Joel R.
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5
/5
★★★★★
I was helped with specific delivery requests by the Rhum Attitude team and everything went perfectly with delivery/ collection. Excellent service from the team and an incredible selection of rum. Would like to pay a visit to the shop if I'm ever in Brussels!
Ravi
5
/5
★★★★★
Perfect: A wide choice. Fast shipping.
Alice L.
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5
/5
★★★★★
Very fast and very competent collaborators, well done
Sandra B.
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4
/5
★★★★☆
Good products, delivered quickly
Fabienne N.
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1
/5
★☆☆☆☆
I ordered a rather expensive bottle of rum as I regularly do with you to give to a friend. It was never delivered. We provided the requested documents and now I am being asked to file a complaint against La Poste, which I will not do. I don't see why I should go through this process. You guarantee delivery against signature and tracking. It is rather against you that I should file a complaint if I had to do anything. I prefer to never order again and I am very disappointed.
Foix
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Answer from rhumattitude.com
Thank you for your order and your opinion. As we indicated, the Chronopost procedure requires filing a complaint online to be reimbursed (due to numerous abuses in the past). It is quite quick and necessary otherwise we are not reimbursed. This condition for reimbursement is indicated in the terms and conditions on our site. Chronopost practices this with all websites, so you would have had the same difficulty elsewhere. Once we have the receipt of this complaint, we will immediately refund you or send you a new package. It is not too late. Thank you for your understanding. The Rhum Attitude team
5
/5
★★★★★
It's a safe bet, good tasting ??
Cliente
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5
/5
★★★★★
Perfect!!!
Angel V.
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5
/5
★★★★★
First order very satisfactory. The package is well packaged, the bottles well protected, just waiting to taste.
Laure G.
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3
/5
★★★☆☆
I give 3 stars for the care taken in packaging the order but cannot give 5 because there was a product error which forced me to go back twice to the relay point to return the non-compliant products and retrieve the correct products. Too bad, no commercial gesture.
Client
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Answer from rhumattitude.com
Thank you for your order and your opinion. Despite all our processes and the vigilance of our teams, mistakes can happen and we thank you for your patience. We have indeed replaced the wrong bottles with the right ones and it was quite heavy for you. In these cases, we usually make a commercial gesture. We will get back in touch with you. The Rhum Attitude team
5
/5
★★★★★
On-time delivery of a perfectly packaged product
Bernard
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5
/5
★★★★★
Several orders placed and always perfectly cared for. Thank you ??
Floriane
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4
/5
★★★★☆
This experience has been interesting; there are 2 rums that I really enjoyed; the other 2 have less personality.
M. L.
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5
/5
★★★★★
Very serious site, good advice, fast delivery.
Ag
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5
/5
★★★★★
Satisfied, compliant with the order, delivery time respected and well packaged.
Client
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5
/5
★★★★★
Perfect, simply
Jean P.
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5
/5
★★★★★
The buying experience was excellent. The site is well laid out with good description, staff comments and users reviews. Easy to navigate and purchase. Quickly sent tracking information and this was accurate and items arrived quickly. The bottles were very well packed and enjoyed 🙂
Barry D.
5
/5
★★★★★
I had a problem with deliveries. The after-sales service remained available and active until the end to correct it! Thank you to them
Makenson H.
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Answer from rhumattitude.com
Hello, You indicated to the delivery person to place the package in a safe place (behind a door). The recourse in case of disappearance of the package, under these conditions, is difficult. We have made a complaint and are waiting for a response but it is indeed a bit long. We regularly follow up and will keep you informed as soon as we have news. The Rhum Attitude team
5
/5
★★★★★
Fast and serious. Good choice of bottles. To recommend.
Olivier R.
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5
/5
★★★★★
Super fast delivery, well protected package, I loved the choice of the large bottle and the mini 5 Cls bottle for tasting, it allows for trials at a lower price and without risk.
Patrick P.
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5
/5
★★★★★
Very good, varied
Véronique B.
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5
/5
★★★★★
Excellent products, carefully packaged
Madame R.
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5
/5
★★★★★
Top as usual ??
Sebastien N.
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5
/5
★★★★★
Excellent experience!!!! Super responsive and very nice managers!!!!!
Ket
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5
/5
★★★★★
Super fast shipping, super product.
Bruno
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