★★★★★
based on 9383 reviews published
Latest neutral customer reviews
36: No problem with the packaging and the product... The only disappointment was the delay... It was stated as 4 working days and it took 6. Since it was an advent calendar, and I received it late, we were quite disappointed.
Shipping and reception went well but shipping costs are very high...
The metal case of the bottle is damaged..
Good delivery, free sample offered, to recommend
I had checked that I wanted a gift wrap and I received the bottle rolled in an old crumpled orange paper, so it was not giftable in that state. However, due to an error on my part, I had to contact the company by phone, very friendly and efficient.
Perfect, nothing to say.
While the tasted rums are of quality, the presentation and packaging of the box are of average quality compared to the price paid. The labels on the bottles are printed on very low-quality paper and are almost unreadable. It's a shame! In terms of service, the boxes arrive on time and customer service is responsive!
Reasonable price and the little free sample very commercial
I had to call back to get my second box... it arrived later... which is annoying when it's a gift... The quality and variety of rums is great.
Very disappointed with the quantity. The bottles are tiny like miniatures. It's not worth the price, better to buy 2 or 3 good bottles of rum for 90 euros. The packaging is nevertheless very nice.
I am disappointed because the presentation of the rum bottles does not resemble the photo on the site. The rum arrived in small glass bottles whereas on the site the box is presented with small test tubes which, in my opinion, added to the originality of the product.
Average email and phone contact.
Mixed impression regarding the delivery. The delivery people tried several times and called me in Paris while the recipient was in Lyon. I tried to explain to them but the sketch lasted 3 days! And yet I had given all the details! Incomprehensible.
Nice concept, efficient delivery. However, once faced with the content, the price seems elevated given the quantities.
38: I am disappointed because the site asks for our preferences on rums and my choice was not respected. For the price of the subscription, I expected better.
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38 : The miniatures are plastic and the labels do not resemble the original bottles at all..
Efficient after-sales service but unfortunately incompetent carrier.
The rum is good overall but the presentation is zero, very disappointed, the packaging is very poor, the explanatory sheet is zero. Very disappointed, I shouldn't have taken the three-month subscription. I won't renew my subscription, especially for a gift, I was very disappointed.
Fast shipping, diverse choices, and especially rums that are hard to find elsewhere at the proposed prices. Rhum Attitude has gained a customer.
Too bad!! The content is excellent but the packaging is of very disappointing quality. The package or rather the envelope arrived and we already knew what it contained. Indeed, it smelled of rum all over!.... I opened the envelope and there was the disappointment. Small plastic bottles with labels stuck crookedly. Upon opening, even more disappointed because I struggled to open one of the bottles. The screw cap turned endlessly. I didn't want to drink it all at once and the new surprise, impossible to screw back 2 out of 3 bottles... Luckily the rum itself lived up to its promises. It's a good idea but the packaging is very disappointing for the price asked. It feels cheap for exceptional rums especially at 15€ for 5cl....
Package well received, well packaged, but it's just the taste that I didn't appreciate, that's my fault, I didn't know!! I will try the samples next time.
Very nice box to give for rum lovers, but only two rums that were really worth it.
Package delivered but not to the requested relay point, and impossible to reschedule a delivery.
Packaging with a strong musty smell. It's a shame, it spoils a bit the standing of everything else. But for the rest, it was perfect. Very nice experience.
40: Very good site. Good products. Nice presentation. A bit expensive nonetheless.
The samples in small plastic bottles are not very elegant especially for gifting. Moreover, the quantities are really tiny.
Great to be able to taste great vintages, but they deserve to be in glass miniatures with a cork stopper. More fragile, of course, but it somewhat spoils the pleasure to see plastic.
One bottle had slightly discolored liquid. Should probably not have been shipped out - it's a mixer so if taste is good it won't matter that much. But more importantly: While people were waiting at my chosen delivery adres, the delivery never happend here. They never even came near, they just dropped of the boxes in front of a shop 500m away. To top that off they never informed the people there, they just put the boxes in front of their shopping-windows (out of view) and drove off. I know...not directly your fault but the delivery company you work with is not exactly trustworthy in my region.
The boxes are very pretty and the rum samples offered in glass vials are very varied and allow for a rich and varied discovery. The little notebooks with descriptions and explanations about each rum are very enriching and allow for a better appreciation of the tasting. Too bad that starting from the 4th box, the packaging is poor: rum in mini plastic bottles, we lose 1 cl per sample compared to the previous boxes and there is no longer a booklet to explain the delivered rums.
Thank you for your review and see you soon on our site!
Respect for delivery. Very good and easy online order. Confirmation email, shipping email, etc. very good. HOWEVER! The delivery person had torn the package (during transport, no theft) I was about to return it, Fortunately, the bottles are plastic and there was no breakage. We gifted the bottles, the person is delighted.
Order received two days late even though I paid an extra 12 for express shipping... 'Gift' packaging not great but everything else was perfect.
A gift box ordered for a birthday, received 4 days before the desired delivery date (as the date choice was offered) and the birthday card proposed with the gift was forgotten in the package... too bad. However, the box was well packaged (with gift wrap as promised) and I received a quick response with apologies and a good acknowledgment of the improvements to be made, following the report of these small errors. I have no doubt that Rhum Attitude will do everything possible to address these small mistakes, so I will certainly order again as the products remain of quality and the exchanges very cordial.
Delivery arrived almost a week late compared to the initial deadline indicated at the time of the order. Package remained too long without processing in the Mondial Relay circuit.
Package conforms to the order, quick reception, and good information on delivery. Quality products. However, disappointment regarding the presentation of plastic bottles for a birthday gift (glass bottles would have been more appropriate).
Product received in a completely crushed package. Gift wrapping requested that was not provided. Disappointed with the experience.
Fast and careful shipping, quick response to messages. The only thing is I would have liked the miniatures to be in glass and not plastic.
Delivery not sent to the right address so there was a delay
The delivery time was a bit long, 5 days for me. I tested the monthly box to give as a gift but was very disappointed, especially with the packaging. It does not look like the photo, very difficult to give to someone. Otherwise, the rums are fine.