9.7/10
★★★★★
based on 9670 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

A shame: order placed with Chronopost delivery requested (against signature...) to receive it in time for a big event. Chronopost indicates that the package was delivered while I received nothing. Rhum-attitude relies on its general conditions which shift the conflict with the delivery person to the customer: I have already had to provide a certificate, identity papers... and now I am being asked to file a complaint. In the meantime, I have neither my package nor my €140. Be careful, this company is really not serious.

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Nicolas
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Answer from rhumattitude.com
Thank you for your order and your feedback. We explained the compensation procedure in case of delivery dispute against signature, which is underway. Our general terms and conditions only reflect this procedure. In the case of Chronopost, it is a bit heavier than with other carriers since a complaint must indeed be filed, which you have not done so far. If you had filed this complaint, we would have already refunded you, even if on our side, compensation can take months. Since you preferred to wait to see if this complaint was necessary, we need to wait for confirmation from Chronopost, which is conducting an investigation on its side, particularly with the delivery person. In 100% of cases, the process ends with a refund to the customer as soon as they provide the necessary documents, rest assured. It is a bit cumbersome and takes time, but it is essential; otherwise, we would end up with losses on orders refunded to the customer but not compensated due to missing documents. We will call you back to check on your order. The Rhum Attitude team.
1 /5
★☆☆☆☆

Order not received.

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Jean M.
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Answer from rhumattitude.com
Thank you for your order and your feedback. Unless I'm mistaken, you never reported this issue to our customer service. There are many ways to contact us indicated on the site and in our emails: email, phone, live chat on the site... It is more effective to contact us this way rather than through a negative public review (review requested 15 days after the package was shipped). We tried to call you this morning (message left on your voicemail, feel free to call). Furthermore, we have already initiated steps with the carrier. The Rhum Attitude team.
5 /5
★★★★★

Clear, fast, professional.

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Thierry B.
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4 /5
★★★★☆

Package arrived on time even though I had a very tight schedule. Good responsiveness to email messages sent. However, the rum I ordered was supposed to be delivered in a case (as described on the site), but I did not receive the case, which disappointed me because it was a bottle to give as a gift and the case would have been nice.

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Valérie D.
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5 /5
★★★★★

Order fulfilled in every way. Product exactly matching my purchase. Shipment in a well-protected package. Quite fast delivery. Total price not exaggerated.

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Christian B.
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5 /5
★★★★★

Very good products, highly appreciated by our guests.

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Monique G.
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5 /5
★★★★★

As always, an exceptional product delivered without issues!

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Pierrick B.
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5 /5
★★★★★

Delivery on time and as promised.

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Fifi F.
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5 /5
★★★★★

Very wide selection of quality items. Fast shipping in secure packaging.

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Pierre O.
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5 /5
★★★★★

A beautiful company with a magnificent shop that I unfortunately have not yet had the chance to visit. Very nice references with accurate tasting notes, deliveries on time as indicated. The little extra with the small gift offered proportional to the order is very unifying. Nothing to say except bravo ??

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Pierre D.
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5 /5
★★★★★

First order on Rhum Attitude. Wide selection of rums. Very fast and rigorous delivery. Nothing to say, perfect.

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Anthony M.
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5 /5
★★★★★

Quality, choice, speed.

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Yves D.
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5 /5
★★★★★

Very good rum, very well packaged and delivery time respected.

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Séverine B.
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5 /5
★★★★★

Serious site, no complaints.

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Yann
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5 /5
★★★★★

The owners were super helpful with my online order as I faced some difficulties beforehand. Both their responses and the delivery were super fast! Would recommend to everyone.

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Saša B.
4 /5
★★★★☆

Personally, I really like this site that offers a tasting note on many products for sale. Prices are very reasonable, maybe free delivery from €100 would be really nice. In any case, I highly recommend it. Delivery is fast.

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Thierry
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5 /5
★★★★★

Saitte aixpairiensse eté trai trai bonne lantreprise vent du rum qui ai trai bon mairci bocou

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Excellent -.
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5 /5
★★★★★

Quick and intuitive order taking. Fast delivery. Carefully packaged parcel. It feels serious and shows love for well-done work. I am now a converted new customer 😉 I highly recommend Rhum Attitude.

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Sébastien M.
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5 /5
★★★★★

Everything was perfect. Care, a classy gesture, unexpected (gift of a bottle of white rum), responsiveness, and speed. Bravo, sincerely bravo and thank you to the Rhum Attitude teams.

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Jean-luc G.
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5 /5
★★★★★

Jestem zwyczajnie zadowolony z powodu szybkiej realizacji oraz poczucia bezpiecze?stwa zakupów oraz dostawy. Dzi?kuj?!

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Krzysztof P.
5 /5
★★★★★

Fast shipping, well-protected package, top-notch.

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Mathieu B.
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5 /5
★★★★★

Top experience, a wide choice of products at affordable prices, I really recommend this site for rum lovers.

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Laurent B.
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5 /5
★★★★★

Large selection, interesting prices, and fast delivery. Plus, a 5 cl sample to taste... The only downside is that free shipping is offered over €120. €100 would be better.

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Ribot
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5 /5
★★★★★

Shipping on the same day, delivery expected the next day but obviously Chronopost delayed...... Get rid of them, take a real carrier.

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Monsieur B.
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5 /5
★★★★★

I am not on my first order and always satisfied. A fantastic team, multiple choices that can appeal to both beginners and connoisseurs. Always shipped within the prescribed deadlines and perfectly packaged. I recommend!

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Umberto
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5 /5
★★★★★

The choice and responsiveness of Rhum Attitude allowed us to give our friend the birthday gift he wanted.

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Le N.
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5 /5
★★★★★

Good value for money. Delivery on time.

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Christel H.
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5 /5
★★★★★

Received in good condition and on time ??

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Christophe
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5 /5
★★★★★

Always good advice! And especially very available, both by phone and by email! Prices are very good! Thank you and keep it up!!

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Jdon29900
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4 /5
★★★★☆

Nickel r a s top

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Monsieur Y.
5 /5
★★★★★

Perfect delivery and the gift is always appreciated!

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Baptiste
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5 /5
★★★★★

Easy order, well-protected delivery and on time.

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Stephane H.
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5 /5
★★★★★

Super professional and very good products for sale.

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Julia R.
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5 /5
★★★★★

Excellent site. Beautiful variety of bottles at competitive prices. Ultra-fast delivery. Perfect!

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Camille K.
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5 /5
★★★★★

2nd order at Rhum Attitude. There was a preparation error but customer service was very responsive and quickly reshipped the missing product. Good customer service and the online advisors are relevant.

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Cyril
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5 /5
★★★★★

Quality of service is present. Very good product.

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Samoyeau J.
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5 /5
★★★★★

The company offers samples. Ideal for starting to appreciate rum.

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Erwan
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5 /5
★★★★★

Always looking for new things on sure values. At the end of the glass, always the same pleasure of having tasted something that reflects the work of passionate people.

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Pascal V.
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4 /5
★★★★☆

The free shipping threshold is too high.

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Jean-paul
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4 /5
★★★★☆

I was able to discover different rums that I did not know. The delivery was always top-notch, on time, nothing damaged.

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Ophélie T.
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