/10
★★★★★
based on 9036 reviews published
★★★★★
based on 9036 reviews published
Latest customer reviews
5
/5
★★★★★
Fast shipping and perfect protection, excellent product.
Ced H.
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5
/5
★★★★★
An ultra-fast shipment before Christmas and a good choice!
Elodie T.
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5
/5
★★★★★
Fast shipping, item as described.
Julie H.
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5
/5
★★★★★
Perfect and on time with delivery to Corsica!
Valéry A.
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5
/5
★★★★★
Great service and good product description.
Michel K.
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5
/5
★★★★★
Fast delivery, well-packaged parcel. Thank you.
Luisa
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2
/5
★★☆☆☆
I placed an order for Christmas on 12/13 and thought I would receive it at Mondial Relay 5 days (7 with the weekend) later as announced... Result, parcel arrived on the 23rd in the afternoon (delay with the carrier supposedly). Unable to wait until that date, I only picked up the gift after Christmas... Explain to me how other companies (not just large ones, but small ones too) manage to meet the announced deadlines and not you! I am disappointed with the service and do not recommend the delivery??
J R.
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Answer from rhumattitude.com
Hello, Thank you for your order and your feedback. We are sorry for this delay from the carrier. Other companies use the same carriers as us, and also Mondial Relay for many of them. Most of the time it works well but incidents happen (delay, loss, etc.), especially during this very busy December period. Do not hesitate to ask us to intervene in case of a problem. We could have found solutions. You only contacted us once on 12/20 to say that you had not received the tracking link for your parcel. We sent it to you immediately. The Rhum Attitude team.
5
/5
★★★★★
Rhum Attitude managed to deliver my parcel on time while the first Mondial Relay provider was overwhelmed by Christmas orders. The rum recommended based on the recipient's taste was perfect, I recommend it with my eyes closed.
Thomas H.
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3
/5
★★★☆☆
They responded very quickly to my requests for advice on sweet and caramelized rums; I was able to complete my order ensuring that I had selected what my husband liked. BUT I did not pay attention to the packaging and therefore instead of receiving a box with my samples nicely arranged, I received everything in bulk (10 samples of old rum). For gifting, it was a bit neglected so I had to find a box and do a DIY project :-(. If this packaging is free, it's a shame that it is not provided directly because I was very disappointed to give such a beautiful gift in a more than mediocre package. Fortunately, it's the content that matters.
Daphné M.
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Answer from rhumattitude.com
Hello, Thank you for your order and your feedback. You should have called us upon receiving your parcel, I am sure we would have found a solution to send you presentation boxes for your samples (which are not free - see explanations by following the link below). You chose a free sample instead of the gift package in the dropdown menu of your cart where a free option is offered. We cannot take both the free sample and the free gift package otherwise we wouldn't keep track. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The R.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in R.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.
5
/5
★★★★★
Good packaging + fast service.
Bruno D.
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4
/5
★★★★☆
Fast delivery and top-notch packaging.
Patrice
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5
/5
★★★★★
Very serious site, very responsive customer service, fast delivery and very well-packaged bottles, the little extra: the small tasting vial! Highly recommend +++
Brigitte B.
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3
/5
★★★☆☆
I am a bit disappointed because the bottles are plastic. I didn't find that very nice especially for gifting. Otherwise, in terms of tasting, very good.
Jennifer R.
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Answer from rhumattitude.com
Thank you for your order and your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in P.E.T., however, one can be in a hurry or not see it, which is understandable. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The P.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in P.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.
4
/5
★★★★☆
Order executed quickly as well as the delivery. Conforms to my expectations.
Rémi S.
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5
/5
★★★★★
Wide choice, accessible prices and secure shipping!
Carole
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5
/5
★★★★★
Fast service, quality packaging, compliant and quality products.
Multicolor K.
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5
/5
★★★★★
Quick order and shipping. Known products.
Axelle M.
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5
/5
★★★★★
Fast delivery and top quality.
Jean D.
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5
/5
★★★★★
Very good ????
Marchand M.
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5
/5
★★★★★
Everything is perfect!!!
Sophie
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4
/5
★★★★☆
Fast arrival, intact package, gift wrapping ?? more or less good... Did not receive the sample and glass that was promised. However, perfect rum accompanied by its 2 glasses as promised.
Séverine D.
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5
/5
★★★★★
Delivery as expected and fast, great.
Dorine
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5
/5
★★★★★
Efficient and fast service...
Sulman
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5
/5
★★★★★
Extra quality rum, careful packaging, fast shipping: in short, absolute satisfaction!
Philippe G.
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5
/5
★★★★★
Everything was perfect except that the gift wrapping was missing!
France H.
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5
/5
★★★★★
Rhum Attitude offers a wide selection of spirits. My order was delivered very quickly, within the announced timeframe.
Pierrette O.
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5
/5
★★★★★
Delighted with my order. Fast delivery and very well packaged.
Client
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5
/5
★★★★★
Rum arrived on time, well packaged, the box was detached but they offered to send us a new one, so very good!
Émilie V.
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5
/5
★★★★★
The choice is vast, the prices are correct. Placing an order is easy, the service is fast and impeccable. Delivery always arrives in good condition.
M. D.
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4
/5
★★★★☆
Everything went well.
Patricia L.
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