Reviews rhumattitude.com

9.7/10
★★★★★
based on 9932 reviews published

Latest customer reviews

4 /5
★★★★☆

Always perfect. Quality products at a fair price with fast shipping and a super well-packaged parcel. I highly recommend.

User icon
Jeremy F.
Translated review
5 /5
★★★★★

Deadline respected and excellent product.

User icon
Francois L.
Translated review
5 /5
★★★★★

Never been disappointed with delivery times! Even during the holiday season, I received it within 5 days! Everything is packaged in a way that nothing can break! Really top-notch!

User icon
Thierry
Translated review
4 /5
★★★★☆

De verzending kon sneller.

User icon
Client
5 /5
★★★★★

Careful packaging and shipping within the announced deadlines. The item corresponds well to the description.

User icon
Philippe D.
Translated review
5 /5
★★★★★

Wide choice of bottles and samples. A responsive and professional after-sales service. Always a small gift proportional to the amount of the purchase. Tasting reports on the majority of spirits. Nothing to complain about, I recommend.

User icon
Sebastien D.
Translated review
5 /5
★★★★★

The site looks very good and the prices are competitive, but unfortunately the Chronopost delivery service is not reliable. I ordered additionally and selected home delivery for the next day, having taken the day off to intercept the package, the delivery person never came and supposedly left the package at a relay point with my agreement, so one more day to find out at which relay point it was deposited and be able to go retrieve it. I know they are not entirely responsible, but when you associate your services with unreliable people, you are a bit too. Birthday without a gift for the day. Order placed on Sunday morning, was supposed to receive it on Monday between 9:50 am and 12:50 pm, could only pick it up with Chronopost's email on Wednesday at the end of the day. Too bad. After a phone contact with the Rhum Attitude team regarding my bad rating, I appreciate the approach and seriousness of this company which is as much a victim as I am of a third party. I therefore recommend this site for its merchandise and its follow-up.

User icon
John B.
Translated review
Answer from rhumattitude.com
Thank you for your order and your feedback. We are sorry for this one-day delay for a gift, it can change everything, we understand well. Chronopost is by far the most reliable carrier that offers next-day delivery. We will not mention the others we have tested which are well below. Chronopost's services are commonly used by e-commerce sites. However, incidents can happen with all carriers. In these cases, what we offer is not to pick up the package when it is at a relay point (it is then returned to us and we refund you 100%) or to contact us so that we refund you the 'express' supplement. We left you a voicemail and wrote to you to offer this second option, please feel free to respond to us.
4 /5
★★★★☆

The cap of the Kraken rum sample was not airtight and the rum spilled in the packaging. The deadlines are respected, the product is of good quality.

User icon
Herman P.
Translated review
5 /5
★★★★★

Easy-to-use site, fast delivery and well-packaged product, free sample offered, and bottle packaging provided. Gifted, I haven't tasted it, but the person is delighted.

User icon
Natacha P.
Translated review
4 /5
★★★★☆

Very nice site and very varied offer worthy of the name of the house! Just a little more effort on the prices and you will aim for the stars! I highly recommend!

User icon
Eric V.
Translated review
5 /5
★★★★★

Fast shipping, good packaging, delicious rum!

User icon
Gilles C.
Translated review
5 /5
★★★★★

Fast and reliable delivery.

User icon
Blaise D.
Translated review
5 /5
★★★★★

Already ordered from this site. Clear website; easy order; fast delivery times and protected bottles; very satisfying.

User icon
Franck G.
Translated review
5 /5
★★★★★

Choice, interesting prices, and fast delivery! What more could you ask for?

User icon
Nicolas L.
Translated review
5 /5
★★★★★

Efficiency, speed, diversity.

User icon
Francis B.
Translated review
5 /5
★★★★★

Excellent phone contact and delivery time respected, 4 days before Christmas! I recommend....

User icon
Solange
Translated review
5 /5
★★★★★

The best rum site. No rum is missing. Need advice, you can call the site and you will get an immediate response! Highly responsive customer service. Ultra-fast shipping. The box proposal is great for tasting rums from all horizons and discovering beautiful gems.

User icon
La F.
Translated review
5 /5
★★★★★

Product as described, fast delivery and careful packaging.

User icon
Christ -.
Translated review
5 /5
★★★★★

Excellent choice of rum, reviews/criticism without fear of mentioning weaknesses but without unnecessary radicality either. Very well-priced. Bravo, I recommend without any problem.

User icon
Jf M.
Translated review
5 /5
★★★★★

No issues - fast and efficient delivery.

User icon
Thomas S.
Translated review
5 /5
★★★★★

Very good experience as usual. The bottles were very well protected, quick shipping.

User icon
Maëlle
Translated review
4 /5
★★★★☆

Fast and efficient delivery. Very large variety of rum.

User icon
Antoine E.
Translated review
5 /5
★★★★★

Spedizione veloce, ottimo prodotto,

User icon
Dindin
5 /5
★★★★★

Delivery as expected and very fast.

User icon
Pierre B.
Translated review
5 /5
★★★★★

Fast delivery and well-protected bottle! Excellent rum.

User icon
Magalie F.
Translated review
5 /5
★★★★★

Possibility to taste exceptional samples... Maybe increase the range of old rum samples.

User icon
Pablo T.
Translated review
5 /5
★★★★★

Fast shipping and perfect protection, excellent product.

User icon
Ced H.
Translated review
5 /5
★★★★★

An ultra-fast shipment before Christmas and a good choice!

User icon
Elodie T.
Translated review
5 /5
★★★★★

Fast shipping, item as described.

User icon
Julie H.
Translated review
5 /5
★★★★★

Perfect and on time with delivery to Corsica!

User icon
Valéry A.
Translated review
5 /5
★★★★★

Great service and good product description.

User icon
Michel K.
Translated review
5 /5
★★★★★

Fast delivery, well-packaged parcel. Thank you.

User icon
Luisa
Translated review
2 /5
★★☆☆☆

I placed an order for Christmas on 12/13 and thought I would receive it at Mondial Relay 5 days (7 with the weekend) later as announced... Result, parcel arrived on the 23rd in the afternoon (delay with the carrier supposedly). Unable to wait until that date, I only picked up the gift after Christmas... Explain to me how other companies (not just large ones, but small ones too) manage to meet the announced deadlines and not you! I am disappointed with the service and do not recommend the delivery??

User icon
J R.
Translated review
Answer from rhumattitude.com
Hello, Thank you for your order and your feedback. We are sorry for this delay from the carrier. Other companies use the same carriers as us, and also Mondial Relay for many of them. Most of the time it works well but incidents happen (delay, loss, etc.), especially during this very busy December period. Do not hesitate to ask us to intervene in case of a problem. We could have found solutions. You only contacted us once on 12/20 to say that you had not received the tracking link for your parcel. We sent it to you immediately. The Rhum Attitude team.
5 /5
★★★★★

Rhum Attitude managed to deliver my parcel on time while the first Mondial Relay provider was overwhelmed by Christmas orders. The rum recommended based on the recipient's taste was perfect, I recommend it with my eyes closed.

User icon
Thomas H.
Translated review
3 /5
★★★☆☆

They responded very quickly to my requests for advice on sweet and caramelized rums; I was able to complete my order ensuring that I had selected what my husband liked. BUT I did not pay attention to the packaging and therefore instead of receiving a box with my samples nicely arranged, I received everything in bulk (10 samples of old rum). For gifting, it was a bit neglected so I had to find a box and do a DIY project :-(. If this packaging is free, it's a shame that it is not provided directly because I was very disappointed to give such a beautiful gift in a more than mediocre package. Fortunately, it's the content that matters.

User icon
Daphné M.
Translated review
Answer from rhumattitude.com
Hello, Thank you for your order and your feedback. You should have called us upon receiving your parcel, I am sure we would have found a solution to send you presentation boxes for your samples (which are not free - see explanations by following the link below). You chose a free sample instead of the gift package in the dropdown menu of your cart where a free option is offered. We cannot take both the free sample and the free gift package otherwise we wouldn't keep track. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The R.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in R.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.
5 /5
★★★★★

Good packaging + fast service.

User icon
Bruno D.
Translated review
4 /5
★★★★☆

Fast delivery and top-notch packaging.

User icon
Patrice
Translated review
5 /5
★★★★★

Very serious site, very responsive customer service, fast delivery and very well-packaged bottles, the little extra: the small tasting vial! Highly recommend +++

User icon
Brigitte B.
Translated review
3 /5
★★★☆☆

I am a bit disappointed because the bottles are plastic. I didn't find that very nice especially for gifting. Otherwise, in terms of tasting, very good.

User icon
Jennifer R.
Translated review
Answer from rhumattitude.com
Thank you for your order and your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in P.E.T., however, one can be in a hurry or not see it, which is understandable. Every time you add a sample to your cart, it says 'You have added one or more samples to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it says 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. Here is the direct link: https://www.rhumattitude.com/nos-echantillons-de-5-cl-vous-permettent-de-composer-votre-box-sur-mesure/ The P.E.T. preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in P.E.T., however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/ The Rhum Attitude team.
4 /5
★★★★☆

Order executed quickly as well as the delivery. Conforms to my expectations.

User icon
Rémi S.
Translated review