Reviews rhumattitude.com

9.7/10
★★★★★
based on 9932 reviews published

Latest customer reviews

5 /5
★★★★★

Fast and efficient.

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Pascal M.
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5 /5
★★★★★

Trotz Überweisung innerhalb von 4 Tagen geliefert ??. Ich wurde bisher nicht enttäuscht...Danke. Marcus, Berlin

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Korkennase
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Vielen Dank für Ihre Meinung und bis bald auf unserer Website!
5 /5
★★★★★

All my orders on Rhum Attitude have always gone very well. Super fast shipping, customer service, choice, and prices are top-notch. I recommend this site.

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Philippe G.
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5 /5
★★★★★

Carefully packaged parcel and delivery. A problem with a blocked parcel was quickly resolved by their team! Thank you.

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Dominique
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5 /5
★★★★★

Very good quality products. Careful and fast shipping. Thank you very much.

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Romuald D.
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5 /5
★★★★★

Very satisfied with my order, well packaged, delivered quickly, products conforming.

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Camiul H.
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5 /5
★★★★★

Excellent responsiveness from customer service... bravo, I got a response in 5 minutes but above all a solution. ?? A person called me. I also recommend this site for the price and choice.

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La F.
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5 /5
★★★★★

Everything went well, nothing to report.

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Fabrice D.
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5 /5
★★★★★

A lot of choice, relevant reviews, the possibility to taste almost every rum with the 5 cl samples. Fast and well-packaged delivery, with the little extra gift (sample or other), I am really very satisfied.

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Floriane B.
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1 /5
★☆☆☆☆

Harassment to leave a review on Trustpilot and no way to unsubscribe. So bad rating. Edit: I received 2 requests from Trustpilot on May 4, one request from you on May 25, and a new request from Trustpilot today. The link to unsubscribe did not work otherwise I would have done it and that would have been the end of it. Your offer of 5€ is not very correct regarding Trustpilot. It suggests that you pay people for good ratings.

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Jp
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Answer from rhumattitude.com
We are sincerely sorry for your reaction. 3 important clarifications: 1) regarding the 5 euro offer, you omit to say that it was not a firm discount but a voucher for a future order. Moreover, very frequently when a customer has a negative experience, we offer a voucher; this is the first time we have been reproached for it. Finally, it is not conditional on any modification of your rating. When customers contact us or leave a negative review, we always do our best to provide the best possible response (sending a forgotten sample, for example, or making a commercial gesture); nothing obliges them to change their review, and we do it primarily to have a happy customer in the end... 2) regarding reviews on Rhum Attitude service, Trustpilot sends a first request 2 weeks after the shipment of the parcel, then a reminder 5 days later, and that’s where it stops. 3) moreover, you can unsubscribe right from the first email and no longer receive any Trustpilot emails. It’s at the bottom of the email, like for a newsletter: 'If you no longer wish to receive invitation emails to leave a review, you can unsubscribe from http://www.rhumattitude.com from the Trustpilot platform.' Just click on the word 'unsubscribe'. -> if that didn’t work, it’s an interesting piece of information that we would have liked to look into with your help because it could be due to many factors (the interface with which you read your emails, your smartphone or computer).
5 /5
★★★★★

Never disappointed, I always find what I want and it is delivered quickly and well packaged. A site I visit regularly!

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Julien P.
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4 /5
★★★★☆

Competent and helpful contact for the order and fast delivery of products.

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Barrere T.
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5 /5
★★★★★

Fast, efficient, and alert system for product availability as well.

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Frantz C.
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5 /5
★★★★★

Perfect, to recommend!

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Tony C.
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5 /5
★★★★★

Perfect, as usual!

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Maude D.
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4 /5
★★★★☆

Delivery a bit expensive.

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Julien C.
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Answer from rhumattitude.com
Hello, Thank you for your order and your feedback. We see that you chose express home delivery. It is indeed the most expensive option. For delivery in J+1, you also have chrono relay at a relay point which costs less. Moreover, from 140€, all delivery methods are free in mainland France. The Rhum Attitude team.
4 /5
★★★★☆

Hello, very happy with this purchase. Fast delivery, top packaging. Price in the average range. Regards

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Thierry G.
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5 /5
★★★★★

Always satisfied, I have been ordering from them for many years now, never disappointed.

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Guglielmi J.
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5 /5
★★★★★

Great choice, very interesting prices and delivery under 10 euros. Top!

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De H.
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5 /5
★★★★★

Very professional, good condition of the product.. and good quality of service.

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Nicolas R.
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5 /5
★★★★★

Serious company. Fast and careful shipping. Very satisfied.

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Tracy
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5 /5
★★★★★

Excellent. Powerful and tasty after the first sip. A delight.

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M. R.
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5 /5
★★★★★

Impeccable packaging, fast delivery and compliance. And always the sample included.

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Je R.
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5 /5
★★★★★

Top, delivery without problems, very serious.

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Francis
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5 /5
★★★★★

Order received quickly, top packaging for a fragile product.

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Cyril
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5 /5
★★★★★

Always on top, for years my cellar has been built from their products =)

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Nicolas D.
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5 /5
★★★★★

Never disappointed with Rhum Attitude, I recommend it to everyone.

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Guglielmi J.
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5 /5
★★★★★

My daughter-in-law has already ordered from your site and recommended it to me for my son's birthday gift. He actually appreciated the discovery box of 5 CL.

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Eouzan
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5 /5
★★★★★

I was personally contacted for a supply difficulty with an honest alternative proposed, I fully recommend!

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Client
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5 /5
★★★★★

These garçons haven't let me down yet. I get my Rhum delivered promptly and save so much by have it imported from France.

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Stephen E.
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5 /5
★★★★★

Fast transaction and super well packaged! Thank you.

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Maryline
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5 /5
★★★★★

Quality, choice, price, fast and solid shipping.

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Jean P.
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5 /5
★★★★★

I am a big fan of rum. Rhum Attitude site has plesantly suprised me when I found out that one can try pretty much any rum on the site by buying a small sample. It is very convinient, especially when you try to expand the rum horizont. They also carry a large collection with some rare items. Hosts were very helpful to place an order and make sure it would be delivered to the pick up place. Overall, I had a great experience.

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Denis
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5 /5
★★★★★

Efficiency and speed of delivery. Order conforms to the request.

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Odile
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5 /5
★★★★★

Fast and very careful shipping, excellent quality products.

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Gregory L.
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5 /5
★★★★★

Zeer vlotte verzending

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Leen V.
Answer from rhumattitude.com
Dank u voor uw mening en tot ziens op onze site!
5 /5
★★★★★

A real service with someone in front, it's appreciated, and of course good products!

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Madame Z.
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4 /5
★★★★☆

My last order was untraceable with DHL (theft or loss?) After a wait of 2 weeks and some email exchanges with Rhum Attitude's customer service, I received a full refund for my order.

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Ruddy D.
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5 /5
★★★★★

Fast delivery, perfect packaging, even the bottle cartons are protected. Perfect when you like to keep them or to offer. I will come back 🙂

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Aurélien
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4 /5
★★★★☆

Hello, As always, your excellent products, as well as your responsiveness, but the only small issue is that the delivery person did not want to go up the 4 floors to hand our gift directly to our client. Fortunately, our client did not have a physical problem that day, or a young child to 'keep an eye on', or that our client was an elderly person or even disabled... Have a good day. Laurence MERMET ATTRACTIVE Window

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Laurence M.
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Answer from rhumattitude.com
Thank you for your review. We are sorry for the problems you encountered. We have reported the incident to the carrier. We hope to see you again soon on our site.