Customer reviews of RIPATON

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/04/2019 à 19h39 following a purchase from 09/04/2019

Verification before sending

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/04/2019 à 14h57 following a purchase from 23/04/2019

The legs exude quality and are solid. That said, one of the bases is a bit bent, which prevented me from screwing one of the screws properly. Nothing serious, but at 90€ a foot, it's a bit regrettable. Some problems with the delivery (DPD).

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Response from RIPATON Published on 27/06/2019

Hello, we are working hard to protect the feet, however some delivery people do not take the same precautions as we do... unfortunately some feet suffer the consequences and we are sorry for that. I hope your project was successful and thank you for your understanding.
All the team of Ripaton thanks you for your purchase. Sincerely, Tom.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/04/2019 à 13h30 following a purchase from 24/04/2019

good site. BUT: I registered under schneider jean-marc and the package was sent under Marc jean. why?? I checked my order which is in my name and surname.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 16/04/2019 à 14h20 following a purchase from 09/04/2019

A little disappointed ... on the photos and presentation the foot seemed heavier and more solid.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 15/04/2019 à 16h31 following a purchase from 09/04/2019

Package badly packed / reception of the package all ripped off and many scratches on the feet ... not cool But I had no choice but to accept because the construction site had to be finished ...

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/03/2019 à 21h18 following a purchase from 13/03/2019

Order very well managed but transport and delivery lamentable. Packaging torn, reserve issued upon receipt. Fortunately, the product was well packaged by you, because the carrier did not respect it!

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/03/2019 à 20h56 following a purchase from 05/03/2019

leg conforms to the order but the drilling was done on the wrong side (order for a high table leg) obligation to return a product in its original packaging that does not allow it.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/03/2019 à 09h59 following a purchase from 18/02/2019

Sells beautiful quality objects. The drawbacks are that it takes ten days between the order and the delivery and that despite their reactivity, the precision of the answers ("that seems possible to me") and their accuracies (the wall supports support 30kg on the site, only 20kg by mail...) leave something to be desired.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 09/12/2018 à 13h35 following a purchase from 18/11/2018

15 days to receive my order, no apology email for the delay. On the rack is indicated a piece allowing to put a handbag, but I did not receive this piece but a rounded piece which does not allow to put a bag. 2nd order at Ripaton particularly disappointed!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/12/2018 à 15h33 following a purchase from 30/11/2018

Delivery problem

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/11/2018 à 09h19 following a purchase from 07/11/2018

In view of the various comments on insta and other I expected a more qualitative packaging: product wrapped in bubble wrap only and nothing else. (no letter of thanks or other ...) screws at the bottom of the box ... But I am more than satisfied with the product. I would definitely come back for another order. So THANK YOU.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/10/2018 à 12h47 following a purchase from 19/10/2018

Correct

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Acheteur Vérifié

Rating: 3 out of 5

Published on 24/10/2018 à 09h36 following a purchase from 17/10/2018

correct but the offer in height of feet is thin and very standardized, so we will use only temporarily the feet bought in 90 cm, too high for the basin of bathroom that we wanted to put, the 70 would have been too low ... lacks a height of 80 for the creative! A marketing niche to be exploited since it is not available...

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Response from RIPATON Published on 24/10/2018

Hello Mr. Perier, thank you for your feedback, we can of course make custom feet, it's even our added value! For this : You can either contact us via email at [email protected] or directly on our website you can choose your custom height on the original custom foot sheet.

We look forward to seeing you again.

Sincerely, Tom.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 23/10/2018 à 13h06 following a purchase from 17/10/2018

The package was damaged and one of the white foot pedestals was bent.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/09/2018 à 22h33 following a purchase from 21/09/2018

The delivery was late, the screws were unfortunately missing and after 2 calls I'm crossing my fingers to receive them tomorrow! The quality of the feet is however top!
I hope that for my next order I will not encounter all these problems

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/08/2018 à 11h00 following a purchase from 01/08/2018

Very happy with the product, too bad I had to send an email 1 month after my payment to find it

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/06/2018 à 16h29 following a purchase from 20/06/2018

Delivery times announced exceeded.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/05/2018 à 19h48 following a purchase from 23/05/2018

1st order: in fact, very satisfied with the product and the customer service but there was a problem with the delivery so I received my order 1 week late. Despite this setback, I will order again and I will recommend Ripaton to my network.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/05/2018 à 15h05 following a purchase from 22/05/2018

The site is well on the other hand couac in the departure of my package but quickly resolved after call

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/04/2018 à 07h47 following a purchase from 17/03/2018

Customs contacted me because some documents were missing. But otherwise the products are very good.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/04/2018 à 20h01 following a purchase from 30/03/2018

I was disappointed by the color of my table legs, I saw them painted in black.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/03/2018 à 11h58 following a purchase from 23/02/2018

product not delivered to the right address, the deliveryman forces us to move to pick up our goods at more than 30KM from the planned location?

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2018 à 12h03 following a purchase from 18/02/2018

I am a little disappointed with the finish and especially the base of the foot which is sanded on a rather large surface. I think it's for the anti-slip action ??? For the varnish, I also have the impression that there is none on the whole surface. For the solidity, it is perfect.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/02/2018 à 15h53 following a purchase from 06/02/2018

2 delivery times announced on the product page and neither of them respected

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/01/2018 à 12h08 following a purchase from 18/01/2018

Perfect product, but the service leaves something to be desired! Error on the shipping costs + huge delay in delivery and when you try to contact them they don't even answer you ...

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Acheteur Vérifié

Rating: 2 out of 5

Published on 14/12/2017 à 14h19 following a purchase from 08/12/2017

Nice packaging but half of the order was missing (the screws). Blocked without table until I sent it back... Requested for 2 days, not yet sent. Sorry :/

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Response from RIPATON Published on 15/12/2017

Hello, we are sorry for this error, we did our best to send you back screws by chronopost as soon as possible. Hopefully you have forgiven us :) Thank you for your order and good creation.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/12/2017 à 14h11 following a purchase from 05/12/2017

Good products but delivery time too long

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/09/2017 à 11h53 following a purchase from 20/09/2017

The products arrived well and of good quality. A HUGE downside on the delivery provider (Chronopost) who offers relay points not available and instead of dropping the package at the nearest relay point (about 500m according to their site) drops it at 5km ...

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/09/2017 à 16h29 following a purchase from 20/09/2017

Hello, Very good materials, disappointed about the delivery, I was promised a delivery date that was not respected. I will not remain on this disappointment.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/09/2017 à 14h12 following a purchase from 20/09/2017

Still not my package... it's been a week since it was supposed to arrive

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/09/2017 à 14h05 following a purchase from 20/09/2017

Prices too high, delivery time too long, little visibility on the progress of the order.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/09/2017 à 11h40 following a purchase from 20/09/2017

package conforms but received well after the desired date despite my alerts concerning the delivery date responsive customer service however

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