Customer reviews of RIPATON

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Tim D.

Rating: 4 out of 5

Published on 20/04/2021 à 21h14 following a purchase from 07/04/2021

Clean and clear.

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Alexandra M.

Rating: 4 out of 5

Published on 11/04/2021 à 08h33 following a purchase from 31/03/2021

Very good customer service very responsive and courteous

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Justine F.

Rating: 4 out of 5

Published on 02/04/2021 à 16h47 following a purchase from 23/03/2021

Great reactivity of the team to answer questions.
Order arrived very quickly.

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Nathalie G.

Rating: 4 out of 5

Published on 20/03/2021 à 18h18 following a purchase from 10/03/2021

very good

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Joelle F.

Rating: 4 out of 5

Published on 17/03/2021 à 13h21 following a purchase from 01/03/2021

speed of delivery, so far everything perfect

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Jean-Louis S.

Rating: 4 out of 5

Published on 13/03/2021 à 19h07 following a purchase from 03/03/2021

Everything went well but we were disappointed by the color of the feet which does not correspond to what we had seen on the site

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Séverine H.

Rating: 4 out of 5

Published on 11/03/2021 à 21h02 following a purchase from 01/03/2021

Very nice and high quality products

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Pascal V.

Rating: 2 out of 5

Published on 08/03/2021 à 12h11 following a purchase from 24/02/2021

product not in conformity despite exchanges with Ripaton!

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Coralie D.

Rating: 4 out of 5

Published on 06/03/2021 à 22h38 following a purchase from 24/02/2021

Order shipped very quickly and well protected

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Alain C.

Rating: 4 out of 5

Published on 06/03/2021 à 13h07 following a purchase from 24/02/2021

Well designed

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Philippine S.

Rating: 4 out of 5

Published on 05/03/2021 à 13h35 following a purchase from 23/02/2021

Quality products but no precise visibility on the delivery unless you contact the customer service! But very good communication

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Julien D.

Rating: 4 out of 5

Published on 04/03/2021 à 20h57 following a purchase from 22/02/2021

Top products and fast shipping

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Ghislain M.

Rating: 4 out of 5

Published on 04/03/2021 à 19h41 following a purchase from 22/02/2021

Very good products, very well finished, top quality. I only put 4 stars because of the long delay. 1 month between order and reception. But I recommend and I would recommend. Thank you

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Marie José B.

Rating: 4 out of 5

Published on 04/03/2021 à 15h40 following a purchase from 22/02/2021

Difficulties of connection for my part

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Alexandra P.

Rating: 4 out of 5

Published on 28/02/2021 à 15h45 following a purchase from 18/02/2021

Very fast delivery

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Teddy M.

Rating: 4 out of 5

Published on 27/02/2021 à 20h23 following a purchase from 17/02/2021

Great product Unfortunately it arrived scratched, but given the delays, we did not send it back. No regrets for that. Great product.

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Patrick M.

Rating: 4 out of 5

Published on 27/02/2021 à 18h49 following a purchase from 17/02/2021

Very good, but the delay for the second part of the order is a bit long (still pending) and the carrier has been postponed twice...

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Taylor G.

Rating: 4 out of 5

Published on 27/02/2021 à 15h06 following a purchase from 17/02/2021

Good follow-up of the goods and customer satisfaction. Order from Switzerland almost without problem

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Patrick C.

Rating: 2 out of 5

Published on 26/02/2021 à 17h04 following a purchase from 16/02/2021

Deadline not met

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Cecile Y.

Rating: 4 out of 5

Published on 22/02/2021 à 22h36 following a purchase from 11/02/2021

correct site

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Fanny A.

Rating: 4 out of 5

Published on 18/02/2021 à 16h59 following a purchase from 08/02/2021

The wait time was longer than expected but the customer service was great. Thank you very much for your help.

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Maryse T.

Rating: 4 out of 5

Published on 11/02/2021 à 18h53 following a purchase from 01/02/2021

Good site

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Jean-Pierre C.

Rating: 4 out of 5

Published on 29/01/2021 à 20h20 following a purchase from 18/01/2021

Very good

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Philippe M.

Rating: 4 out of 5

Published on 28/01/2021 à 21h10 following a purchase from 18/01/2021

Let's say, 4,5 Feet top : good quality, well machined Small skids are welcome Screws to be reviewed : a lot too small : put bigger, longer, and preferably lag bolts which allow to tighten better than simple screws

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Adeline B.

Rating: 4 out of 5

Published on 28/01/2021 à 16h03 following a purchase from 18/01/2021

Easy to use website

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Bernard A.

Rating: 4 out of 5

Published on 28/01/2021 à 15h20 following a purchase from 18/01/2021

Nothing to complain about the product Long delivery time

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Response from RIPATON Published on 29/01/2021

Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON

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Nicolas C.

Rating: 4 out of 5

Published on 28/01/2021 à 15h08 following a purchase from 18/01/2021

A little long to be delivered...but also custom made. On the other hand, the quality is impeccable.

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Philippe R.

Rating: 4 out of 5

Published on 22/01/2021 à 15h35 following a purchase from 12/01/2021

Hello, I put 4* because the article arrived with an inadequate part preventing the assembly of the whole. The customer service was very reactive and I received the part 2 to 3 days later.

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Christine G.

Rating: 4 out of 5

Published on 19/01/2021 à 15h09 following a purchase from 05/01/2021

Good, Quite clear in the navigation, it makes you want to order

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Emilie T.

Rating: 4 out of 5

Published on 17/01/2021 à 19h27 following a purchase from 07/01/2021

The only small hitch is the time of manufacture/delivery of the product which is a little long but it is made-to-measure and of the craft industry thus one agrees to be patient

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José V.

Rating: 4 out of 5

Published on 17/01/2021 à 12h53 following a purchase from 07/01/2021

Pleasant and motivating site for those who wish to buy French and to a young company. Precise and serious order follow-up and communication. The article is completely in accordance with our expectations both in terms of quality and aesthetics.
A very small reservation because we were missing some parts, but they were sent to us very quickly.

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Jean-Pierre T.

Rating: 2 out of 5

Published on 08/01/2021 à 13h52 following a purchase from 14/12/2020

Delivery announced on 16/12 then shifted every day until 22/12 then finally delivered at the beginning of January 2021

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Response from RIPATON Published on 11/01/2021

Hello, Thank you for your feedback! The package was delivered to the carrier on 15/12 with a few days delay due to a shortage of raw material. I'm sorry to see that the package took almost 2 weeks to be delivered to you. We hope you like the feet :-) Have a nice day, and see you soon. Sincerely yours, Marie de RIPATON

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Eric N.

Rating: 4 out of 5

Published on 31/12/2020 à 15h03 following a purchase from 21/12/2020

I had a little trouble creating an account with a billing address different from the shipping address

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Julie D.

Rating: 4 out of 5

Published on 25/12/2020 à 18h16 following a purchase from 17/11/2020

Well

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Véronique L.

Rating: 2 out of 5

Published on 19/12/2020 à 18h03 following a purchase from 09/12/2020

I can't give an opinion as I still haven't received my package

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Gilles A.

Rating: 4 out of 5

Published on 17/12/2020 à 13h32 following a purchase from 07/12/2020

The product is very good, and meets expectations. On the other hand not enough information after ordering on a precise delivery time. The packaging as received is really bad, does not enhance the product at all and presents risks of damage to the product. It also lacks a piece of instructions for use with the product.

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Response from RIPATON Published on 17/12/2020

Hello and thank you for your opinion. It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. We thank you for your feedback. We hope to see you soon. See you soon! Tom from RIPATON.

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Sandrine I.

Rating: 4 out of 5

Published on 17/12/2020 à 11h29 following a purchase from 07/12/2020

Well

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Valerie R.

Rating: 4 out of 5

Published on 11/12/2020 à 16h37 following a purchase from 01/12/2020

good advice on the phone, manufacturing time respected, compliant (custom-made products) and well packaged, delivery to be improved. price ok but it should not be more expensive. i recommend

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Sophie G.

Rating: 4 out of 5

Published on 07/12/2020 à 20h04 following a purchase from 26/11/2020

Ordered very easily and received on time and very well packaged.

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Gilles C.

Rating: 4 out of 5

Published on 30/11/2020 à 15h07 following a purchase from 18/11/2020

Chaotic delivery, more than 2 weeks, with many twists and turns. Commercial gesture on shipping costs appreciated

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