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★★★★★
based on 4477 reviews published
Latest customer reviews
Paint on feet received damaged due to poor protection. Following return for repainting; perfect protection, product conforms. However, 2 of the 4 foot stamps are missing. Complaint email sent; I'm waiting to see if they'll send me any more. Marie kept me very well informed about the follow-up of the rework to ensure conformity at each stage of the work. Quality product.
OK, the stand corresponds to our request and the delivery times are on schedule. The only drawback is that I couldn't find the 5 screws (or unfortunately I threw them away with the packaging...°).
Very satisfied. Quality product made in France, delivered quickly, very clear communication following the order. I recommend without reservation.
5/5 and even 10/10 😉 Very good advice on purchase, fast and very careful delivery, very good quality product (L'Idéal foot): impeccable, thank you!
Delivery times not met
Thank you for your feedback. We are sincerely sorry to learn that our delivery times were not met. Your satisfaction is our priority, and we take your opinion very seriously. Please know that we are doing everything we can to improve our service in order to provide you with an optimal experience in the future. Do not hesitate to contact us directly for any questions or concerns.
Best regards,
The RIPATON team
Tres bien. bonne info sur le suivi, livraison ol
Top, from delivery to installation of the legs, which are magnificent.
Absolutely perfect 👍 I ordered 2 table legs: the quality is excellent and the customer service perfect. I had difficulty creating my basket, Marie was very professional, responsive and charming. Delivery was quicker than expected (10 days announced, delivery less than a week later). A piece had been forgotten in the parcel, I received it 2 days later. Really, I'm delighted and I recommend this site for its quality and reliability. Bravo to the team!
Very good value for money, and the mounting plate is welded to the base for greater strength.
Fast shipping (Corsica), very well packed. Quality table legs, easy to install
Made-to-measure, quality products. Post-delivery follow-up and availability for advice are much appreciated. I recommend Ripaton.
Super everything is perfect carrying very high quality
Met our expectations and delivered very quickly
I'm putting 2 stars out of 5 for the moment because I received a damaged table leg yesterday (impacts + scratches) and I'm waiting for a reply from the after-sales service following my complaint made yesterday afternoon 🙂 hoping that they'll take it into account quickly.
Thank you for taking the time to share your experience. We are sorry to hear that your table leg was damaged during delivery. Your complaint has been duly noted and our after-sales service will strive to provide you with a quick and satisfactory solution. We appreciate your patience and remain at your disposal for any further questions.
Best regards,
The RIPATON team
Seems to be of good quality. Good advice. No nasty surprises, so worth a try.
Perfect! I received a quality product: beautiful handles that stand out from the crowd. Prompt delivery and a sales department that's eager to satisfy its customers. I can't recommend it enough!
Excellent product
Ordered a made-to-measure table. Positive points: well-constructed website for quoting a made-to-measure table base, respect for dimensional specifications, good quality of parts, honest lead time between order and delivery (4 weeks), communication on the progress of the project. Areas for improvement: the quality of the packaging was clearly inadequate for delivery (a foot was scratched), and the adjustable feet ordered with the base were not received.
Thank you for taking the time to share your feedback on your order with RIPATON. We are pleased to learn that you were satisfied with the quality of our site, the adherence to dimensions, and the delivery time. However, we are sorry to hear that the packaging did not meet your expectations and that the adjustable legs were not included in your order. We take your comments very seriously and will immediately work on improving our packaging processes to avoid such inconveniences in the future. Please do not hesitate to contact us directly to find a solution regarding the missing legs.
Best regards,
The RIPATON team
Very responsive. Very nice product
Quality products. Fast delivery. A little disappointed to see my products at -30% a week after my delivery... too bad I should have waited!
Thank you very much for your feedback and for the 4/5 rating! We are delighted that you appreciated the quality of our products and the speed of delivery. We understand your disappointment regarding the promotion, and we appreciate your patience. Please feel free to contact us for any upcoming offers.
Best regards,
The RIPATON team
Very responsive company. Top delivery. Quality materials Thank you
Choice of color not respected or photo of colors absolutely not contractual on the website, after-sales service does not really take responsibility to satisfy the customer. Damaged product on receipt after-sales service? I should have a commercial gesture of 10% I'm waiting. But in any case, the item received is not compliant.
As indicated, the rendering of ACIER BRUT or VERNIS MAT colors may vary depending on the color of the base steel, which may be darker or lighter depending on the batch. Consequently, photos are not contractual.
You have received your base in your chosen color.
Your order has been partially refunded.
We hope your order has found its place in your home.
Have a nice day,
Customer Service
The table legs are of very good quality. Delivery was as agreed and the goods were perfectly packaged.
The product is. Exactly what we expected. It looks wonderful on a wooden table. Efficient and very fast delivery. I recommend
Very nice, quality product
Absolutely exceptional service. Got my questions answered in no time. Shipped and delivered as advertised and opened the box to find the quality product, not at all expensive. I now have a beautiful table!!!
Very good buying experience, quickly received, well packaged. Nothing to complain about.
Delivery on time, product conforms to my expectations, impeccable finish, perfect finish for my table, I would recommend to my friends.
It's perfect
Good product. Conforms to photo. Very well packed.
Product conforms, after-sales service very responsive to questions about delivery. Perfect.
I was told it would take a week, then 15 days, then radio silence, before I finally got the news and it arrived almost three and a half weeks later. It's a shame.
With the bank holidays and long weekends in May, our production times have been slightly impacted.
Thank you for your patience and understanding.
Customer Service
Perfect, the website is very fluid, the deadlines are quite good and respected, everything we expect from the service, to see the products in time and sav
Delivery on time, goods well packaged, in good condition and in accordance with my request. The only minor drawback was that 2 or 3 welds were a little visible for my taste, but this in no way detracted from the quality of the product.
Very serious, adapts to its request, follow-up of parcels etc all is perfect
Fast delivery and calite product
Product received quickly and as expected Very satisfied
Great product, totally fits our environment. Easy to assemble, top material!... Despite the problem with delivery, I was very responsive and the problem was solved within 24 hours. Thank you for your competence.
Very good product, serious company
Very good quality table base. Delighted with my purchase.