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★★★★★
based on 4479 reviews published
Latest customer reviews
Very good product, serious company
Very good quality table base. Delighted with my purchase.
A great discovery for this manufacturer of made-to-measure table legs. Order placed without a hitch, followed by impeccable delivery, since the product was very well protected and packaged! Delivery times are relatively long, so you need to be patient. The legs ordered seem to be of excellent quality for a very reasonable price.... All in all, a very positive first experience!
Good quality product
I bought a railing shelf. It's great. Great quality. Delivery was fast.
Nice finish, but I have a reservation about the matte black, which I think is more of a satin black.
Very good welcome Reception area modified but honoured
Package received in perfect condition, Simple assembly (Ambitious) Easily supports 120kgs table top
Perfectly compliant and above all they were very quick to answer my questions! Thank you
Very professional, fast and compliant delivery.
Everything perfect with courtesy to boot
We chose a French site because of the quality of the product and, above all, the quality of the service. Unfortunately, very poor communication, no information informing us of the delay in delivery. We were supposed to receive our order in 10 days and had to wait 1 month because after requesting information I was told that the materials were out of stock! What's more, when I logged on to the site a few days after placing my order, I found that the same item was on sale. Here again, no effort was made to understand or make any gesture... GLS delivery postponed 2 times.....Unfortunately, the product is in order...
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that the communication regarding your order did not meet your expectations. Your feedback is valuable and will help us improve our services.
We assure you that we are doing everything possible to avoid this type of inconvenience in the future. Regarding the status of your order, we encourage you to contact us directly, we would be happy to find a solution that works for you.
We hope that your future experience with RIPATON will meet your expectations. Your satisfaction remains our priority.
Best regards,
The RIPATON team
Perfect from order to delivery! Perfectly on time.
Good parcel and compliant product
Great product, great customer contact. Can't ask for more. Bravo !
I am very disappointed. The varnished steel table legs I received were scratched and unvarnished in some places, resulting in rust marks. I was unable to reach a commercial agreement with the company, which did not recognize the manufacturing defects. I finally bought a protective treatment and I'm going to sand the legs to hide the defects. At this price and coming from a French company, it's a real shame.
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that you encountered issues with your order. We place great importance on the quality of our products and the satisfaction of our customers. Your feedback is valuable, and we take your comments very seriously.
We want to reassure you that we are reviewing each situation to improve our services and products.
Best regards,
The RIPATON team
Good product, well packaged, clear instructions
Very nice product, seems solid. Short delivery time of one month.
Super
Perfect, excellent quality, quick and easy assembly
Order Sunday arrive Friday the 24 to 48 hours are not respected. Package conforms to description and is well packed.
Excellent product and very good telephone service
Good quality and delivery on time
Very happy with the coffee table base 👍
Product impeccable delivery we are delighted with the product
Shelf with beautiful finish
Compliant product. Fast manufacturing and shipping times. Perfect.
Very good customer service - fast - efficient
Fast delivery, high quality products. Shelves installed in the kitchen for decorative elements, I'm delighted with the end result. Thank you
Good quality, compliant product. Looks solid and well-made. On the other hand, an effort remains to be made on the over-packaging. Admittedly, my product arrived in perfect condition, but with a package twice the size of the product and a somewhat unreasonable amount of bubble wrap.
Item as described and excellent follow-up
Great product!
Excellent in every way.
Pleasant site and very good quality products. Fast delivery and very well packed. Easy to assemble.
Very good products, good quality and very responsive after-sales service. I would recommend without hesitation.
Too little explanation in the manual. The screw used to clamp the feet together is not at all suitable for tightening. The head of the screw is damaged. All the screws have to be changed. At 390€, it's abnormal to provide such mediocre quality screws.
Top
I am very angry, it's been several times that I order and the feet arrive either not the same size or the color is not finished, I asked for a commercial gesture but nothing was done to me. If I don't get anything from you, I won't advertise, believe me.
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations and that you did not receive the appropriate service. Your satisfaction is our priority, and we take your feedback very seriously.
Best regards,
The RIPATON team
Superb pointer foot, beautiful finish
I recently ordered some legs to make a coffee table, the order was sent very quickly, the quality was perfect, and assembly was very easy!