/10
★★★★★
based on 4277 reviews published
★★★★★
based on 4277 reviews published
Latest customer reviews
5
/5
★★★★★
Great product, perfect delivery and on time. Perfect!
Acheteur Vérifié
purchased on 20/07/2020
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5
/5
★★★★★
Very good. Conforms to my order and my expectations. I will order again.
Acheteur Vérifié
purchased on 20/07/2020
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5
/5
★★★★★
Very good and timely delivery
Acheteur Vérifié
purchased on 20/07/2020
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5
/5
★★★★★
Very fast, quality products! It is perfect.
Acheteur Vérifié
purchased on 20/07/2020
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5
/5
★★★★★
Undeniable value for money
Acheteur Vérifié
purchased on 20/07/2020
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5
/5
★★★★★
Very pleased
Acheteur Vérifié
purchased on 10/07/2020
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5
/5
★★★★★
Very nice quality products, inventive design, impeccable service, fast delivery, all for made in France, to be recommended.
Acheteur Vérifié
purchased on 17/07/2020
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5
/5
★★★★★
Satisfied with my order
Acheteur Vérifié
purchased on 08/07/2020
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5
/5
★★★★★
Fast delivery, great product.
Acheteur Vérifié
purchased on 08/07/2020
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4
/5
★★★★☆
Some concerns with the delivery: delivery time longer than expected and impossibility to contact the delivery man when he announced his arrival (reception of the package by a neighbor). The package was heavy and difficult to handle without handles or straps, too bad...
Acheteur Vérifié
purchased on 22/06/2020
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2
/5
★★☆☆☆
A problem in the selection of the volume of product ordered. Indeed when I select two units to put in my cart when I am on the product sheet, it does not save the info in the cart nor does it update the amount that it represents on the product sheet. In the end, not having paid attention to this, I thought I ordered two feet for 160€ when I discovered only one in the box to my great surprise. So I would say that I was wrong because the site does not seem to be optimized enough to avoid this kind of mistake... what is the point of putting an option to select a number of units if this option is not connected to the shopping cart...
Acheteur Vérifié
purchased on 10/07/2020
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Answer from RIPATON
Hello, after checking on our side, I think there is a misunderstanding. When you select two units and add to cart, it works well on our side, the cart indicates two units. The price of the product when in place does not change on the product sheet, only in the cart.
Moreover, you can check directly at the time of payment that the amount corresponds to one foot and not two. I'm sorry for the mishap and we do our best to be transparent and serious during the ordering process. I hope this does not mar your shopping experience on our site.
We hope to see you again in the future.
Sincerely, Ripaton customer service.
Moreover, you can check directly at the time of payment that the amount corresponds to one foot and not two. I'm sorry for the mishap and we do our best to be transparent and serious during the ordering process. I hope this does not mar your shopping experience on our site.
We hope to see you again in the future.
Sincerely, Ripaton customer service.
5
/5
★★★★★
Smooth delivery
Acheteur Vérifié
purchased on 10/07/2020
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5
/5
★★★★★
The site is very well done and easy to use
Acheteur Vérifié
purchased on 10/07/2020
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5
/5
★★★★★
I recommend this site, very good quality products 🇫🇷
Acheteur Vérifié
purchased on 10/07/2020
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5
/5
★★★★★
The team was able to meet my expectations perfectly!
Acheteur Vérifié
purchased on 07/07/2020
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5
/5
★★★★★
Possibility to choose the elements according to the dimensions and the maximum load
Acheteur Vérifié
purchased on 06/07/2020
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5
/5
★★★★★
Always very reactive and responsive to customer requests
Acheteur Vérifié
purchased on 03/07/2020
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1
/5
★☆☆☆☆
The customer service is not at the RV
Acheteur Vérifié
purchased on 07/07/2020
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Answer from RIPATON
Hello Jean-Rémi, All your requests for customer service have been answered by us. We have proposed different solutions according to the problems encountered. Customer service is at the heart of our DNA since the creation of Ripaton. We are very available for our customers, including sometimes on weekends. Sincerely, Marie Team RIPATON
5
/5
★★★★★
Delivery a little delayed due to a supply problem and a mistake by the deliveryman but customer service at the top, hyper responsive, pleasant and offering solutions.
Acheteur Vérifié
purchased on 22/06/2020
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5
/5
★★★★★
I advise! excellent:... with Ripaton, it's all good&;
Acheteur Vérifié
purchased on 06/07/2020
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5
/5
★★★★★
The navigation on the site is easy
Acheteur Vérifié
purchased on 06/07/2020
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5
/5
★★★★★
Super happy with the product and the respect of the delivery time
Acheteur Vérifié
purchased on 07/07/2020
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3
/5
★★★☆☆
The item came to me incomplete (they forgot to put the adjustable glides on). I had to send the item back to them to finish the job and reship it to me. Responsive & competent customer service, but they didn't offer me a solution to repack the package for reshipment. So all in all a rather mixed experience, even though I ended up getting a complete item...
Acheteur Vérifié
purchased on 01/06/2020
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2
/5
★★☆☆☆
Average quality, no resistance, very late reception
Acheteur Vérifié
purchased on 06/07/2020
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Answer from RIPATON
Hello Reynald, You have contacted the Customer Service for this order. A reply has been sent to you. If the product does not suit you, which we can understand, we have offered you a return, which to date has not been accepted. The feet have been shipped 12 days after your order (the manufacturing time is respected). The delivery took a long time because of the carrier who is experiencing a large influx at the moment. Unfortunately, we do not control all these parameters. We remain at your disposal if needed. Sincerely yours, Marie Team RIPATON
5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 06/07/2020
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5
/5
★★★★★
Very clear site
Acheteur Vérifié
purchased on 01/07/2020
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5
/5
★★★★★
Easy navigation, good product information.
Acheteur Vérifié
purchased on 03/07/2020
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5
/5
★★★★★
Order conforms and arrived within the announced time.
Acheteur Vérifié
purchased on 30/06/2020
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5
/5
★★★★★
Order received quickly and perfectly conforms to the product described on the site. strong packaging and quality protection.
Acheteur Vérifié
purchased on 01/07/2020
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4
/5
★★★★☆
The product corresponds to the orders, just a small reservation as for the feet which are used to regulate the height, a little showy for my taste, I would have preferred that it is the color of the foot, in my case white
Acheteur Vérifié
purchased on 29/06/2020
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