Customer reviews of Ruckfield

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 723 published reviews

Summary of reviews

Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.

Reviews 1 and 3 stars

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M
Mickael D.
Rating: 3 out of 5
following a purchase from 11/02/2026
It's a shame that returns are paid. And quality sometimes average.
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Response from Ruckfield
Hello,

Thank you for your feedback.

We understand your remark regarding paid returns as well as your feelings about the quality. Your feedback is important and helps us improve.

If you have encountered an issue with an item, please do not hesitate to contact our customer service.

Thank you for your honesty and trust.

See you very soon!
The Ruckfield team
M
Melissa N.
Rating: 3 out of 5
following a purchase from 30/01/2026
Quality products except for the seams of the jogging pants which are coming undone in places. For the t-shirts, nothing to complain about, fast delivery and well-packaged parcels, products well packed in individual bags and neatly folded.
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Response from Ruckfield
Hello,

Thank you very much for your detailed feedback, we are delighted to read that you are satisfied with the quality of our products, the delivery, and the care taken in the packaging.

However, we are sorry regarding the seam issues on the jogging pants. This does not correspond to the level of quality we wish to offer. Please do not hesitate to contact our customer service so that we can find an appropriate solution.

Thank you again for your trust and for your constructive feedback, which helps us improve.

See you very soon!
The Ruckfield team.
F
Françoise Et Claude C.
Rating: 3 out of 5
following a purchase from 02/01/2026
Not enough models in large sizes and colors not trendy enough.
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Response from Ruckfield
Dear Françoise and dear Claude, we thank you for your constructive feedback regarding our Ruckfield site. We take your suggestions on large sizes and color variety into account, and we will strive to expand our offer to better meet the expectations of our clientele.

Your opinion is valuable to help us improve our range.

See you very soon and thank you again for your honesty!
The Ruckfield team