Customer reviews of Maison SAJOU

Very good.

Postage is expensive

Well...

well received, very careful delivery.

lack of information on wire quality

Good site, fast shipping and receiving.

Fast and compliant

Easy to navigate, well described articles

very good, but not explicit enough for embroiderers like me who have just discovered your thread and its customer area. On the small bobbins there is no thread number (size).

i'd like to have all the items on one page, but that's not possible. the choice of kits is a bit limited. but the products are quality, and that's good! thank you!

Beautiful and original cross-stitch creations

Quality. Service all ok

easy to use.

reliable

navigability to be reviewed

Personally, I find it difficult to choose on the site, there are too many products and the explanations are not always very clear on how to use the products. I have to say that I'm not a skilled seamstress and I buy for my daughter, who knows your products well. So I follow your advice....

Fast delivery. Too bad for the choice when receiving the package against signature.

Very fast delivery.
I had not received my 1st parcel, lost via the post. I called Sajou back and they sent my order straight away. I would recommend

Clear and efficient

interesting

Very competent, well organized, fast and high quality products very well described (you know exactly what you're buying).

;;;;

very well

High quality product on this site, alas n a little expensive

fine

I was a little disappointed, because I had ordered 40 white glacé linen thread and instead I got polyester cordonnet thread. It's certainly a small mistake on your part, but it doesn't encourage me to order from you again.
Otherwise fast delivery.

...well-stocked..but visually a bit old-fashioned!

very nice product fast delivery

no particular comment

I only consulted it once, and it seemed simple to me.

As an expert in online communication, I find the site a little too busy, but on the other hand "user friendly"

I ordered a 35 cm fabric coupon; I received a coupon varying from 21 to 27cm!!!! it's missed for my 30 cm curtain border; received very quickly;

pleasant

well

Fast delivery, neat parcel

Everything was satisfactory. Thank you

Very good

fine

Very disappointed by the presentation. I received a parcel in which the small cotton lace cocoons were loose, but I had ordered twelve, just the number that would fit in a small Sajou cocoon box. I can understand that the box has a price, but then maybe the option should be added: "with or without box", especially since when you buy an assortment it comes in a box. Now I have twelve little cocoons that I don't know how to store. When you see or think of Sajou, you imagine fine haberdashery, a meticulous environment. In the parcel I received gifts that I consider useless and I would have preferred to pay extra, not to have these gifts of which I will do nothing (my postcards I embroider myself as well as the letters) but to have my cocoons of threads well arranged. I'm not sure I'll be ordering again and I'm going to pass on the news to my club, where Sajou haberdashery was very popular, so that other people won't be disappointed in turn (my order included two fabric coupons and my cocoons were buried in the middle of it all). Big, big disappointment on opening the package and a bad note.

Good as usual