9.8/10
★★★★★
based on 3365 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Very satisfied with this small order.

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Sylvie P.
purchased on 30/11/2023
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1 /5
★☆☆☆☆

3rd order 3rd problem this time boxes arrived opened dented accusation of the post office whereas no packing around in a gigantic box - price in constant increase and quality in constant decrease - real postal charges over-invoiced- previous order fabric at 25 euros mediocre quality had to be replaced previous order missing article - BEFORE it was the excellence à la francaise now honestly I do not know anything any more. I deleted my account I await something else of such high prices .dommage

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Personne C.
purchased on 24/11/2022
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Answer from Maison SAJOU
Hello Madam, Your parcel had been packed correctly, as we always do. The box was not gigantic, as you claim, because we are very careful to adjust their size to the products shipped. Shipping costs are not overcharged, as you claim: we charge our customers the exact cost of shipping, without making a mark-up. And, unfortunately, we don't decide on shipping rates and energy costs. You talk about €25 fabric, but you've never ordered fabric by the meter. Our prices have risen in line with our suppliers' price increases. As you know, the price of raw materials has soared recently... What's more, most of your orders have been for items on special offer, on which you've benefited from substantial discounts. Although very rare, we are always sorry when a customer leaves us. Yours sincerely, Maison Sajou
1 /5
★☆☆☆☆

Wrong indication of wire characteristics. The wire ordered is unsuitable for the intended use.

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Gerard K.
purchased on 17/04/2022
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1 /5
★☆☆☆☆

Fast, well-packaged delivery

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Acheteur Vérifié
purchased on 11/03/2021
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1 /5
★☆☆☆☆

Welcome back

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Acheteur Vérifié
purchased on 02/01/2021
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1 /5
★☆☆☆☆

Not very intuitive

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Acheteur Vérifié
purchased on 21/02/2018
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1 /5
★☆☆☆☆

The site is very good, it's very easy to order and there's plenty to choose from.

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Acheteur Vérifié
purchased on 13/03/2017
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1 /5
★☆☆☆☆

Shipping costs too high for a deferred order, shipping invoiced at a price that does not correspond to reality for a non-business customer

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Acheteur Vérifié
purchased on 09/08/2016
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