Customer reviews of Sambavanilla

9,8 /10

Based on 4 499 published reviews

5 4 100 91% 4 308 7% 3 56 1% 2 20 0% 1 15 0%

Summary of reviews

Sambavanilla customers consistently highlight fast, reliable delivery and careful packaging, with many notes that orders arrive quickly, in good condition, and exactly as described. They praise the product quality, especially vanilla pods and liquids, with several mentions of excellent or very good results and value for money. Repeated themes include smooth ordering processes, consistent order accuracy, and a positive overall experience that encourages repeat purchases.

All reviews

Florian B.

Published on 19/08/2023 à 17h46 following a purchase from 03/08/2023

Easy ordering, very fast shipping and a quality product.

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Jean M.

Published on 19/08/2023 à 14h34 following a purchase from 04/08/2023

Tout est parfait

Claire D.

Published on 19/08/2023 à 14h34 following a purchase from 03/08/2023

Everything worked perfectly

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Patrick A.

Published on 19/08/2023 à 06h00 following a purchase from 22/07/2023

Perfect!

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Anthony R.

Published on 18/08/2023 à 14h48 following a purchase from 19/07/2023

Superb pod quality

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Stéphane Et Véronique C.

Published on 18/08/2023 à 13h46 following a purchase from 28/07/2023

Package received ahead of schedule Thank you very much

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Cyril L.

Published on 18/08/2023 à 12h29 following a purchase from 27/07/2023

Very good product

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Fabienne L.

Published on 18/08/2023 à 12h26 following a purchase from 27/07/2023

Fast Efficient

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Jean Pierre F.

Published on 18/08/2023 à 08h01 following a purchase from 17/07/2023

Very good product, very fragrant.

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Evelyne L.

Published on 18/08/2023 à 07h17 following a purchase from 24/07/2023

Perfect service and products

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Zarina M.

Published on 18/08/2023 à 07h15 following a purchase from 31/07/2023

Order perfectly packaged. Quality product. Fast delivery. Thank you very much!

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Bernadette L.

Published on 17/08/2023 à 23h25 following a purchase from 29/07/2023

product conforms to my order and fast delivery. i am satisfied and will renew my order.

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Carline F.

Published on 17/08/2023 à 23h00 following a purchase from 01/08/2023

Serious site, compliant order and fast delivery. I recommend ✨

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Éric V.

Published on 17/08/2023 à 19h04 following a purchase from 23/07/2023

Everything is absolutely perfect. Speed of delivery and quality of products. I highly recommend Sambavanilla.

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Ayman R.

Published on 17/08/2023 à 18h27 following a purchase from 23/07/2023

Fast delivery, quality product, well packaged and cared for.

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Jérôme T.

Published on 17/08/2023 à 18h00 following a purchase from 29/07/2023

Great product. Received as expected

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Maxime C.

Published on 17/08/2023 à 17h25 following a purchase from 26/07/2023

Order received on time, perfect packaging and high quality products. I highly recommend sambavanilla

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Monique M.

Published on 17/08/2023 à 17h08 following a purchase from 27/07/2023

I'm always very satisfied with the products I receive!

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Mathias B.

Published on 17/08/2023 à 08h46 following a purchase from 16/07/2023

Fast and very good

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Blanchez S.

Published on 16/08/2023 à 20h14 following a purchase from 13/07/2023

Very good site, very responsive I recommend it

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Didier M.

Published on 16/08/2023 à 17h27 following a purchase from 14/07/2023

Good product. No complaints.

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Jean François G.

Published on 28/07/2023 à 06h36 following a purchase from 12/07/2023

short

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Benoit J.

Published on 27/07/2023 à 13h17 following a purchase from 07/07/2023

Very good

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Marlène T.

Published on 26/07/2023 à 15h53 following a purchase from 05/07/2023

The vanilla beans are very generous and delivery is very fast!

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Nicolas M.

Published on 26/07/2023 à 14h09 following a purchase from 10/07/2023

Very good service good products

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Nicolas V.

Published on 26/07/2023 à 13h47 following a purchase from 11/07/2023

I've ordered from them 2 times already and I'm very happy with their products. This time I had a slight problem with the delivery and customer service responded very quickly and very professionally. I recommend them.

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Philippe B.

Published on 26/07/2023 à 13h44 following a purchase from 10/07/2023

Many thanks to Lorraine & Stéphane! Great product, great delivery, great price!

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Jean Louis D.

Published on 26/07/2023 à 05h51 following a purchase from 09/07/2023

Very satisfied everything is ok,thank you

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Kaner E.

Published on 25/07/2023 à 19h45 following a purchase from 10/07/2023

Very good service

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Odile P.

Published on 25/07/2023 à 19h02 following a purchase from 09/07/2023

Perfect, high quality vanilla beans. Fast shipping. Serious company

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Catherine G.

Published on 25/07/2023 à 17h49 following a purchase from 07/07/2023

Delighted with this first order! A pleasant website, products conform to the photos. I recommend it!

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Philippe D.

Published on 25/07/2023 à 16h52 following a purchase from 08/07/2023

I have received my parcel but I find it regrettable not to have an invoice or order form in the parcel in order to check the order.

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Response from Sambavanilla Published on 30/07/2023

Hello Philippe,

We would like to inform you that we have decided not to include paper invoices in our parcels in order to protect the environment.

At Sambavanilla, we are deeply committed to sustainability and the protection of our beautiful planet. We are taking steps to reduce our environmental footprint and minimize our use of non-renewable resources, such as paper.

By going paperless, we hope to help save trees and reduce the amount of waste we produce. We firmly believe that it's our responsibility to do our part to protect the environment and foster a more sustainable future.

Nevertheless, we would like to reassure you that your electronic invoice is always sent to you by email. This allows you to keep a digital record of your purchases while preserving natural resources.

We sincerely thank you for supporting our ecological approach by agreeing not to receive a paper invoice with your parcel. We value your commitment to the environment, and are proud to count you among our conscientious and responsible customers.

Christine D.

Published on 25/07/2023 à 15h45 following a purchase from 09/07/2023

Excellent products, vanilla, spices, delivered in excellent conditions, I highly recommend this site to vanilla and spice lovers.

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Terence T.

Published on 25/07/2023 à 11h22 following a purchase from 08/07/2023

Anybody who's into spices and exotic spices for that matter will be thrilled to stumble upon Sambavanilla. Their spices are are always in uptimum condition and prices are comparatively cheaper coming out of Europe. Shipping speed is also relatively faster than most and customer service is very receptive, attentive to details, and great at problem solving. If I was local to Sambavanilla, I wouldn't shop anywhere else for spices1 unless they don't carry what I'm looking for. Spices are so clean and well packaged every time. Defintely one of the best in the business in the EU.

Dominique G.

Published on 24/07/2023 à 10h35 following a purchase from 05/07/2023

I bought 2 vanilla beans which were sent to me in an envelope. The envelope weighed 13g, which corresponds to 1.16 euros postage. However, I was charged 2.16 euros for postage, which was totally unjustified. Your company exaggerates delivery charges to make a profit.

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Response from Sambavanilla Published on 30/07/2023

Dear Dominique,
We have noted your comment and would like to point out that the rate of €1.16 corresponds to a simple green letter, which is not quite the case for our shipment, which was "sent by priority letter with tracking.
Please note that we strive to offer the best delivery rates, which we invoice at cost price with no additional margins. Packaging costs are not charged, and we even offer free delivery above a certain purchase amount.

Jean-Michel V.

Published on 23/07/2023 à 11h40 following a purchase from 06/07/2023

Fast delivery Quality products Perfect!

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Gilles H.

Published on 23/07/2023 à 04h56 following a purchase from 06/07/2023

Super, top

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Response from Sambavanilla Published on 23/07/2023

Thank you Gilles for your very positive review! We really appreciate your support and sincerity.

Hugues H.

Published on 22/07/2023 à 16h35 following a purchase from 04/07/2023

Product conforms to our expectations.

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Response from Sambavanilla Published on 23/07/2023

Thank you Hugues for your comment! We're delighted you liked our product.

Thierry C.

Published on 22/07/2023 à 08h29 following a purchase from 05/07/2023

Hello, I am happy with my order, received in good condition, I just have to use the products, thank you.

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Response from Sambavanilla Published on 23/07/2023

Thank you Thierry for your confidence and your opinion! We are delighted that your order arrived in good condition. We hope you enjoy our products. Have a nice day.

Teddy G.

Published on 21/07/2023 à 04h38 following a purchase from 04/07/2023

Already several purchases on the site and never disappointed. Quality products at a very reasonable price. Thank you 👌

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Response from Sambavanilla Published on 23/07/2023

Thank you very much for your review, Teddy! We're pleased that our products and pricing have lived up to your expectations. We're delighted that you were able to enjoy quality products at a reasonable price, and that you've already made several purchases from us.