English
/10
★★★★★
based on 322 reviews published
★★★★★
based on 322 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
-
Carlos A.
Translated review
Answer from Saneamientos Carmelo, S.L.
Hello Carlos,
Thank you for sharing your opinion. We regret that your experience was not as expected. We would like to know more about your situation in order to improve and offer you better service in the future. We are here to help you.
Best regards,
Saneamientos Carmelo, S.L.
Thank you for sharing your opinion. We regret that your experience was not as expected. We would like to know more about your situation in order to improve and offer you better service in the future. We are here to help you.
Best regards,
Saneamientos Carmelo, S.L.
1
/5
★☆☆☆☆
I paid for fast shipping and it arrived late
Javier J.
Translated review
Answer from Saneamientos Carmelo, S.L.
Hello Javier,
Thank you for sharing your experience. We are sorry that the shipment did not arrive on time. Your satisfaction is very important to us and we will take your comment into account to improve our services.
Sincerely,
Saneamientos Carmelo, S.L.
Thank you for sharing your experience. We are sorry that the shipment did not arrive on time. Your satisfaction is very important to us and we will take your comment into account to improve our services.
Sincerely,
Saneamientos Carmelo, S.L.
1
/5
★☆☆☆☆
It was not the expected part according to the model. Shower spring presto dl 40 were much larger and impossible to put on
Jordi C.
Translated review
1
/5
★☆☆☆☆
Terrible
Rossi M.
Translated review
Answer from Saneamientos Carmelo, S.L.
Dear friend, I would greatly appreciate it if you could provide me with an explanation of the reason that led to this classification. I am aware that your order at MIRAVIA is in the process of being returned, but I do not know the reasons and if we made any mistake, I would like to know it to avoid it in the future. Sincerely, Eduardo
1
/5
★☆☆☆☆
I have been waiting for more than 3 days for the answer to a simple question. I think this response procedure to inquiries is not very efficient.
Julian F.
Translated review
Answer from Saneamientos Carmelo, S.L.
Dear Julian, I regret your discomfort with this situation. I have reviewed the available communication channels and cannot locate your inquiry; please resend it or contact again if you still need answers. Sincerely, Eduardo