9.5/10
★★★★★
based on 485 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Satisfied

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Nelly O.
purchased on 19/05/2025
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1 /5
★☆☆☆☆

Items are always missing and never returned when you send an email.

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Sylvie G.
purchased on 27/08/2024
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Answer from SB COLLECTION
Hello,

We haven't seen your e-mails about missing articles. Perhaps they arrived as spam. To be sure to get back to you, I invite you to use our contact page on the site to avoid this kind of problem. Concerning missing items, I'm sorry if you had a problem with your delivery. Please be aware that we systematically recount the number of items for verification after order preparation. You can see the total number of items at the bottom of your delivery note. If it is circled, this means that the verification has taken place.

Best regards
1 /5
★☆☆☆☆

Geodis is not adapted to orders with half a pallet it's incredibly long the same order placed the same day in the south arrived two days early with chronopost

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F.
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1 /5
★☆☆☆☆

Parcel stuck in my letterbox

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S.
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1 /5
★☆☆☆☆

Every time i'm not delivered on the agreed date! always an address problem. never possible to pick it up myself, plus the delivery man lies and says he called me when i didn't receive any calls. he didn't ring and no delivery notice so well .. every time it's a pain and it delays me! aberrant!

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A.
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1 /5
★☆☆☆☆

We were sent to the wrong agency at the other end of Nantes, a 45-minute drive for nothing.

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F.
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1 /5
★☆☆☆☆

Order not complete

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S.
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1 /5
★☆☆☆☆

12 DAYS Nothing to be shocked about? Add to that the fact that I was blocked from the 28th to the 9th and never got a DELIVERY date...

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E.
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1 /5
★☆☆☆☆

Delivery not the day before but the day of

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C.
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1 /5
★☆☆☆☆

Very deÁu

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C.
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1 /5
★☆☆☆☆

Too much misinformation forcing us to constantly change our program

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A.
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1 /5
★☆☆☆☆

Parcel arrived damaged and rescotched by the Post Office. Defective goods

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A.
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1 /5
★☆☆☆☆

entrega bloqueada 6 dias en malaga, inadmisible

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J.
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1 /5
★☆☆☆☆

Quick delivery, but parcel refused as damaged goods, certainly a blow from a fork-lift truck (with reservations...).

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C.
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1 /5
★☆☆☆☆

I haven't received any parcel yet !!! Package not delivered to me

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O.
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1 /5
★☆☆☆☆

A lot of mistakes lately Either product levels or poor quality products like the two or three broken Danish milk soaps.

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S.
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