★★★★★
based on 485 reviews published
Latest neutral customer reviews
Always happy with my products, too bad I never get any free products or discounts because unfortunately at the moment I can't make large orders...
Good products, delivered quickly and always attentive to the customer
Satisfied with the speed but the shipping costs are expensive for dom Tom and I paid another 55€ in customs fees to have my package on arrival otherwise very good good products
Unfortunately we haven't yet found a more suitable solution. We are open to any new proposal
Disappointed with customer service mails sent several times so my order arrived very late 😕
Your order was ready and we asked you several times for your phone number so that your order could be sent in good conditions and avoid many delivery problems.
You obviously don't receive our e-mails and we still don't have your telephone number...
Too bad it takes a long time to be delivered. Order placed on September 30, delivery on October 8. Geodis tells us we'll be delivered but no specific date. The problem when you work on the side is complicated to manage.
I'm sorry this order took too long to deliver.
Geodis is a professional courier service that delivers parcels and pallets by truck. The area in which you are located corresponds to a normal delivery time of 48 hours from our premises. This is not a guaranteed delivery time. In your case it was 72 hours.
We announce up to 7 working days of preparation time in our GTC, in most cases we send the order in 2, 3 days (which was the case for your order) but it can take longer due to imponderables.
In the future, if you have a deadline on an order, don't hesitate to contact us and we'll do our utmost to get it out as quickly as possible.
Best regards
Eric
I got 1 sachet of apple star bath pearls and a vanilla heart sachet too.
Delivery on time but damaged box with boxed goods. Not good
Enerve! I'd have gone into more detail but it's obviously too long!
Il bancale ci e stato consegnato danneggiato.
They made a mistake in my order.